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A
Rating: 5 out of 5
Great product
Very happy with the gloves and super fast delivery
Translated reviews
Very happy with the gloves and super fast delivery
Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
All reviews
A
Rating: 5 out of 5
Product as described and delivery time respected. Perfect
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
delivery speed
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A
Rating: 1 out of 5
I contacted you several times because I only received one glove out of 2 and to this day I still have no response
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Response from RACER 1927
Hello,
Thank you for your message.
We regret to learn that your order does not fully satisfy you.
In an effort to improve our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
Thank you for your message.
We regret to learn that your order does not fully satisfy you.
In an effort to improve our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
A
Rating: 5 out of 5
Listening. Team that has a sense of service. Product conforms to the request. No issues.
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A
Rating: 5 out of 5
Perfect. Nothing to add.
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A
Rating: 5 out of 5
VERY REACTIVE
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A
Rating: 5 out of 5
The gloves are beautiful, the size is perfect!!
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A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Received very quickly. No issues
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A
Rating: 5 out of 5
as usual: perfect! size advice received within 24 hours from customer service by email, the advice proved to be adequate, gloves received in 24 hours and once again a great model and quality is there, thank you Racer :)
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A
Rating: 5 out of 5
As per the order and especially shipped quickly.
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A
Rating: 4 out of 5
Reactive customer service
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A
Rating: 5 out of 5
Fast order
Products conforming and of quality
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Products conforming and of quality
A
Rating: 5 out of 5
Customer service request well handled, and impeccable customer service (repair of heated gloves)
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A
Rating: 5 out of 5
simple and useful
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A
Rating: 4 out of 5
Very satisfied with the product. Be careful when choosing the size (men/women/unisex) to take the corresponding table. Customer service is very good.
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A
Rating: 5 out of 5
Great site and very easy to use
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A
Rating: 5 out of 5
Item received quickly and as described.
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A
Rating: 5 out of 5
Very good site with quality material. Not enough feedback to know if the quality-price ratio is interesting but for now very satisfactory
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A
Rating: 4 out of 5
Perfect navigation.
Perfect delivery as well.
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Perfect delivery as well.
A
Rating: 5 out of 5
Technical and efficient equipment, sizes corresponding to reality, fast delivery, very satisfied with this order
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A
Rating: 5 out of 5
Effective. Nothing to report
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A
Rating: 2 out of 5
Chaotic delivery leading to unnecessary trips and associated time losses.
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Response from RACER 1927
Hello Sir,
In light of the complications encountered with your delivery, we completely understand your opinion and your dissatisfaction regarding this aspect.
Delivery is a parameter that unfortunately does not depend on us.
Once the package has been picked up and the instructions given, the transport company is completely "autonomous" in its delivery methods.
This can lead to inconveniences if an issue arises during the delivery attempts by the driver (closed relay point or refusing a package, customer absent, etc).
We remain, for our part, -unfortunately- dependent on these parameters.
Although we do everything possible, on the Customer Service side, to be responsive and find the most suitable/quick solutions to satisfy our Customers, we may be faced with this logistical issue. We are sorry about that.
We hope, however, that you will be satisfied with your item.
Best regards,
Customer service
In light of the complications encountered with your delivery, we completely understand your opinion and your dissatisfaction regarding this aspect.
Delivery is a parameter that unfortunately does not depend on us.
Once the package has been picked up and the instructions given, the transport company is completely "autonomous" in its delivery methods.
This can lead to inconveniences if an issue arises during the delivery attempts by the driver (closed relay point or refusing a package, customer absent, etc).
We remain, for our part, -unfortunately- dependent on these parameters.
Although we do everything possible, on the Customer Service side, to be responsive and find the most suitable/quick solutions to satisfy our Customers, we may be faced with this logistical issue. We are sorry about that.
We hope, however, that you will be satisfied with your item.
Best regards,
Customer service
A
Rating: 5 out of 5
Received the heated gloves batteries the morning after the order
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Speed - Responsive, friendly and attentive customer service - Item meets my expectations. Very nice product therefore -> very satisfied. Nothing to complain about: Perfect!
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A
Rating: 5 out of 5
Nice quality, arrived on time. Super comfortable.
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A
Rating: 5 out of 5
Top!!
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A
Rating: 5 out of 5
Fast shipping, top quality....
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A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Simple site to acquire quality gloves.
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A
Rating: 5 out of 5
Very responsive company! My heated mittens/gloves are great and allow me not to suffer from my Raynaud's syndrome.
Note that they also repair old models if the connection no longer works. That's what I did. Very effective.!
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Note that they also repair old models if the connection no longer works. That's what I did. Very effective.!
A
Rating: 5 out of 5
Sent and received quickly!
Top and functional product with these pockets, does not keep warm during pedaling phases...
And stays in place when it shakes
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Top and functional product with these pockets, does not keep warm during pedaling phases...
And stays in place when it shakes
A
Rating: 5 out of 5
Delivery compliant and fast! However, the packaging box was huge for the ordered product! Let's think about the planet!
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A
Rating: 5 out of 5
Fast shipping, compliant product, everything is ok.
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A
Rating: 5 out of 5
Fast delivery, well packaged
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A
Rating: 3 out of 5
The site is good! However, the package was supposed to be delivered to my home but that was not the case!
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A
Rating: 5 out of 5
After a little hiccup during a product return for an exchange, customer service was attentive and reacted very quickly. All that's left is to test these gloves on the slopes. If they are of the same quality as the Racer motorcycle ones, it will be perfect ;) ++++
Ultra fast delivery, gloves shipped on 22/02 > arrived on 23/03
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Ultra fast delivery, gloves shipped on 22/02 > arrived on 23/03