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D
Rating: 4 out of 5
compliant items and fast delivery.
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
All reviews
S
Rating: 5 out of 5
Easy navigation, product searched found easily
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G
Rating: 5 out of 5
A responsive and efficient customer service, which allowed me to retrieve my package from a not very cooperative merchant. Thank you!
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J
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
order well received. fast service. Competent customer service.
Meets my expectations. I had already ordered several items last year.
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Meets my expectations. I had already ordered several items last year.
D
Rating: 5 out of 5
very happy with my order. It's for a gift. The gloves are very beautiful and very well finished. I am delighted
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D
Rating: 5 out of 5
Product compliant. Delivery within the deadlines
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H
Rating: 2 out of 5
Slight quality, especially for this price.
Color not exactly as imagined.
Too bad, because for Made In France, it's very disappointing
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Color not exactly as imagined.
Too bad, because for Made In France, it's very disappointing
Response from RACER 1927
Hello,
Thank you for your message.
We regret to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
Thank you for your message.
We regret to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
A
Rating: 5 out of 5
Fast and reliable. Top-notch after-sales service!
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A
Rating: 5 out of 5
Quick reception and in accordance with the order
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J
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Responsive for the exchange and the gloves are top quality.
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R
Rating: 5 out of 5
the service was very good!
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C
Rating: 5 out of 5
Top customer service
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S
Rating: 1 out of 5
I did not receive my order, no possibility to get the item again and late refund
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Response from RACER 1927
Hello, Thank you for your message.
As exchanged with you by email, we could not send you a new item because it is out of stock.
And regarding the refund, we had to wait for confirmation from our carrier that your package had indeed been stolen.
Everything was clearly explained to you by email.
I wish you a good day, Best regards.
TEAM RACER
As exchanged with you by email, we could not send you a new item because it is out of stock.
And regarding the refund, we had to wait for confirmation from our carrier that your package had indeed been stolen.
Everything was clearly explained to you by email.
I wish you a good day, Best regards.
TEAM RACER
M
Rating: 1 out of 5
Please refer to my previous review which does not mention any personal information as you seem to say!!
I deduce that for it to be published my review must be favorable to you
I think this is not the best way to inform potential buyers
Best regards
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I deduce that for it to be published my review must be favorable to you
I think this is not the best way to inform potential buyers
Best regards
Response from RACER 1927
Hello Sir,
I just reread our response, we do not mention at any time that you provide personal information. We simply inform you that if you send an email to our customer service, you will receive a personalized response.
I will give you the email address to which you can write to us, and our advisors will take the time to respond to you: [email protected]
I wish you a good day, Best regards.
TEAM RACER
I just reread our response, we do not mention at any time that you provide personal information. We simply inform you that if you send an email to our customer service, you will receive a personalized response.
I will give you the email address to which you can write to us, and our advisors will take the time to respond to you: [email protected]
I wish you a good day, Best regards.
TEAM RACER
H
Rating: 1 out of 5
After just 1 year, the gloves no longer worked and I had to buy new batteries and it still doesn't work!
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Response from RACER 1927
Hello,
Thank you for your message.
We regret to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
Thank you for your message.
We regret to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
D
Rating: 5 out of 5
very good
website a bit slow
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website a bit slow
V
Rating: 5 out of 5
Batteries compatible with a pair of gloves that I had bought 10 years ago from Racer. Very satisfied
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J
Rating: 4 out of 5
Quickly found what I was looking for, great.
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L
Rating: 5 out of 5
Very good. Fast delivery
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F
Rating: 3 out of 5
Size question: The L was too short for the fingers so I took the XL which has a hand width a bit too large. Otherwise nice product.
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P
Rating: 5 out of 5
Responsiveness and seriousness!
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O
Rating: 5 out of 5
Delivery on time and product as described
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C
Rating: 5 out of 5
Very good product
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E
Rating: 5 out of 5
Easy to use but a bit thick for equestrian use
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A
Rating: 5 out of 5
Fast with good follow-up
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F
Rating: 4 out of 5
Hello the site is good and the delivery too but the product itself does not meet my expectations. The glove hurts my hand on the head of the metacarpal. The internal seams of the gloves where the heating cables pass stick out and press very unpleasantly on the back of the hand. Do you have a solution to propose to me? Thank you.
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J
Rating: 5 out of 5
Delivery as promised in the announced time
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H
Rating: 4 out of 5
Site a bit slow
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P
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
the new battery connection is much stronger.
Well done.
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Well done.
D
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast shipping
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A
Rating: 5 out of 5
Order received quickly and well packaged
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J
Rating: 3 out of 5
chaotic delivery with the relay point, but well taken over by Racer staff
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L
Rating: 5 out of 5
Nothing to complain about
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U
Rating: 5 out of 5
Nothing to say! Just perfect
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P
Rating: 1 out of 5
the battery is defective customer service informed but no follow-up
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Response from RACER 1927
Hello,
Thank you for your message.
We are sorry to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this e-mail address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as the proposed solutions.
Best regards
The RACER team
Thank you for your message.
We are sorry to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this e-mail address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as the proposed solutions.
Best regards
The RACER team
M
Rating: 5 out of 5
I don't understand French very well. If I had to say one thing, unlike motorcycle gloves, if it's for paragliding, it's better to have a wider hem.
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