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A
Rating: 5 out of 5
Very effective, quick order and delivery.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
All reviews
G
Rating: 5 out of 5
Good service and a normal price
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M
Rating: 3 out of 5
There is a big problem with the size of the T-shirts. Usually, I wear XL, or even XXL. I finally took M, having had to return the order each time. For now, I am not convinced of the effectiveness of the system, as I often wake up in the morning on my back with the roll slipped to the side.
I think it's too early to give an opinion, but I am bombarded with emails. I need to record my sleep to see if the apneas have disappeared. So it's too early to give a definitive opinion on the effectiveness.
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I think it's too early to give an opinion, but I am bombarded with emails. I need to record my sleep to see if the apneas have disappeared. So it's too early to give a definitive opinion on the effectiveness.
L
Rating: 5 out of 5
Products conform to the description and delivery times respected.
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L
Rating: 5 out of 5
excellent
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B
Rating: 3 out of 5
Hello,
When I placed my order, I realized that I had chosen the wrong size. I ordered a size L when I wanted a size M. I immediately emailed customer service giving the order number as advised on the site. I never received a response and I received a size L. Too bad. It's a very good product to my taste but the order tracking and response to customer requests is very average.
Translated reviews
When I placed my order, I realized that I had chosen the wrong size. I ordered a size L when I wanted a size M. I immediately emailed customer service giving the order number as advised on the site. I never received a response and I received a size L. Too bad. It's a very good product to my taste but the order tracking and response to customer requests is very average.
Response from SomniShop
Hello,
Thank you for your comment. Unfortunately, we never received your message. Could you tell us what email address you sent your email to? I would like to investigate why we did not receive your message.
Your SomniShop team
Thank you for your comment. Unfortunately, we never received your message. Could you tell us what email address you sent your email to? I would like to investigate why we did not receive your message.
Your SomniShop team
B
Rating: 5 out of 5
Very good purchase
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B
Rating: 1 out of 5
Shipment never arrived.
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A
Rating: 2 out of 5
Outrageous prices for poorly fitting products which don’t work. Profiteering at its worst.
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J
Rating: 1 out of 5
DO NOT USE THIS COMPANY. E-commerce websites should be transparent in disclosing the origin of goods and any potential customs duties. This website does not easily show such information and with local domains (.co.uk) and local customer service numbers it deceitfully portrays a UK based company which is not the case. I was stung for import duties and VAT on top of the high price already paid, disgusting service, spread the word and be warned to use other suppliers of CPAP equipment.
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I
Rating: 2 out of 5
The product is useless
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P
Rating: 5 out of 5
Very good service! It is true that your T-shirts are large: perhaps you should warn because I took the described size and the system does not work well as the roll moves to the side.
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F
Rating: 5 out of 5
fast delivery
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A
Rating: 5 out of 5
Fast delivery, the pillow arrived 2 days earlier than my apnea device, so I could test the pillow early. The pillow exceeds expectations and the delivery time was quick. Top
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J
Rating: 3 out of 5
the product has changed compared to previous years: the sizes seem to be shorter and no longer stay in the nostrils
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H
Rating: 1 out of 5
I have a wider jaw and therefore there is about 7 mm of excess material on both sides on the inside. This makes the brace so uncomfortable that I can't get used to it. I am looking for a fully customized brace.
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M
Rating: 4 out of 5
everything went well.
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R
Rating: 3 out of 5
My order references 09k104380A - 94H3H8J. Following my request to exchange two M T-shirts (way too big) from 20/2/24, I did not understand the meaning of your response, and therefore, I did not follow up.
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J
Rating: 5 out of 5
Great service.
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C
Rating: 3 out of 5
Not clear the product was coming from outside UK. I paid 50% in charges to receive in the UK
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D
Rating: 5 out of 5
Fast & furious.
Very good prices!
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Very good prices!
A
Rating: 1 out of 5
Delivered promptly but after following instructions to mould correctly device would not stay in place. With my mouth closed almost impossible to breathe unless you can breathe through your nose all the time. When I opened my mouth to breathe the device would fall out. I have found a much better mandible available for a fraction of the price.
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R
Rating: 5 out of 5
This device is so much better than a tennis ball strapped to my t-shirt! I sleep comfortably, and am recommending it to friends.
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E
Rating: 5 out of 5
The gel has helped my knee. I will be getting more of the gel.
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I
Rating: 5 out of 5
Good selection and fast delivery
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P
Rating: 4 out of 5
Easy to use, slightly uncomfortable though seems to improve air flow
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M
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Thank you received on time
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I
Rating: 5 out of 5
Having tried another bulkier positional snoring backpack I have found this much more comfortable and effective but would recommend the hard foam insert as providing more support and also perhaps buying a size smaller than usual to provide tighter fit and to prevent it moving round the torso when sleeping. I had only ordered the basic shirt with inflatable insert but subsequently ordered the foam insert separately, Both items were promptly delivered.
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J
Rating: 5 out of 5
A very informative website led me to purchase this device. Both that and the reputation of the company were important factors in my decision.
I have used the device on two or three occasions now. It is taking time to become accustomed to the MAD but I expected this to happen.
Hopefully, over the next few weeks, I will become used to this device.
The administration and response team are exactly what you would hope for and delivery from Germany to the UK was a matter of a week, if that.
Translated reviews
I have used the device on two or three occasions now. It is taking time to become accustomed to the MAD but I expected this to happen.
Hopefully, over the next few weeks, I will become used to this device.
The administration and response team are exactly what you would hope for and delivery from Germany to the UK was a matter of a week, if that.
V
Rating: 1 out of 5
I still haven't received the package, called and emailed you and got no response. Very disappointed due to the importance of this.
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M
Rating: 5 out of 5
Perfect for everything, product, delivery...
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S
Rating: 5 out of 5
Fast delivery and my order came through quick.
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L
Rating: 4 out of 5
fast shipping
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P
Rating: 4 out of 5
Fast delivery, effective products
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P
Rating: 4 out of 5
The product was well packaged and instructions are very detailed. I have started using the mouth guard for 2 days now and so far snoring seems to be reduced. To be confirmed.
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A
Rating: 5 out of 5
Delivered to UK, very good from start to finish
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C
Rating: 5 out of 5
Very efficient and fast delivery
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L
Rating: 4 out of 5
Very good, fast delivery, I only regret the absence of an assembly manual in French.
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M
Rating: 5 out of 5
Received to my complete satisfaction
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