Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

All reviews

J
John S.
Rating: 5 out of 5
Good quality products and fast delivery.
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I
Ivan
Rating: 5 out of 5
Superb service. Fast delivery and competitive price too.
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H
Heleen K.
Rating: 1 out of 5
I still haven't received my order, I've been waiting for 2 weeks…
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D
Dominique V.
Rating: 5 out of 5
Product as per the order and arrived in good condition
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P
Piet M.
Rating: 5 out of 5
Neatly delivered
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H
Howarp
Rating: 5 out of 5
Fair pricing and good delivery.
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A
Andre E.
Rating: 5 out of 5
Amazing service fantastic product speedy delivery and the 2nd time ive used this company for my Cpap suplies and they never cease to amaze me on how prompt they are at shipping and the quality of the cpap products they sell just fantastic I will be back soon
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G
Greg R.
Rating: 4 out of 5
Slow delivery, service from Somnishop good.
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A
Agnes T.
Rating: 1 out of 5
Still nothing received...... while the package tracking states it was deposited in the mailbox. 177 euros lost......
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A
Arie V.
Rating: 5 out of 5
Just helps....
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R
Robert V.
Rating: 4 out of 5
Fast delivery and good price-quality ratio
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Jorma K.
Rating: 4 out of 5
Good price on products.
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K
Kurt V.
Rating: 5 out of 5
Always everything as desired !!
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K
Kathleen S.
Rating: 3 out of 5
The order was sent quickly but I still sometimes arrive on the back. The t-shirt deforms and I end up with the
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T
Tom S.
Rating: 5 out of 5
High quality product. The fit is a little large but it’s probably better that way with the roll attached to the back.
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N
Nelly D.
Rating: 5 out of 5
excellent product
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C
Christian
Rating: 4 out of 5
Fast delivery
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Jean-Paul V.
Rating: 1 out of 5
I did not receive my order. Yet the GLS delivery person says they delivered it while I was at home that day.
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A
Alain P.
Rating: 1 out of 5
I wanted to exchange a t-shirt because it was too big. But customer service claimed there was a stain on the returned t-shirt to avoid refunding anything.
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M
Mrs B.
Rating: 5 out of 5
great service, speedy delivery. can't say how they function as they were not for me.
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V
Veerle
Rating: 3 out of 5
Cannot give a review - have not received anything yet
Good follow-up on the issue - product delivered after a month
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R
Rahmat A.
Rating: 5 out of 5
Very professional and efficient customer service.
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M
Mélanie H.
Rating: 5 out of 5
Perfect
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C
Claude B.
Rating: 5 out of 5
Correct price, service and fast delivery
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Michael B.
Rating: 5 out of 5
Fast delivery and all correct
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P
Patrick
Rating: 3 out of 5
The order arrived in good order after almost a week. This was due to GLS having problems with delivery in the Netherlands. SomniShop NL could not do anything about this. But when I emailed them about it, it was never answered. That's why I can only give three stars.
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I
Ingrid O.
Rating: 4 out of 5
Everything delivered quickly and well.
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C
Cools M.
Rating: 3 out of 5
Hey, it would be better to deliver the products first and then ask if I'm satisfied…
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P
Peter K.
Rating: 3 out of 5
Only tried one setting lower than 6 so need to try a liwer setting again and hope for better results
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F
Fouad K.
Rating: 3 out of 5
Very disappointed
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K
Keith
Rating: 5 out of 5
Easy to order and prompt delivery
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Patricia B.
Rating: 5 out of 5
very satisfied, products and delivery top-notch
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J
Jean-Michel
Rating: 3 out of 5
My order never arrived. Either DHL did not receive the order, or DHL lost it. When I called at the end of the delivery period (Wednesday), I was told I would receive news after contacting DHL. On Friday morning, when I called because I had not heard anything, the person told me they would send me a new package as soon as possible. On Friday at 2 PM, they sent me an email to inform me that they would send my package on Monday and offered me 10% off my next order. I requested a refund which I received in a very short time. So there is a service, which could be more responsive, but which does its job, hence my average rating.
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H
Henry V.
Rating: 5 out of 5
Nice prices good service
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L
Leo R.
Rating: 5 out of 5
You get good explanations on which mask to use, I won't mention the name but I received a follow-up mask size L while I needed size S, this size S that I bought from you fits well so it doesn't sit too close to my eyes anymore because I found that very annoying
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M
Mike P.
Rating: 1 out of 5
The goods were not described correctly a key piece of information missing, had they been properly described I would not have bought them as they would not fit, you are not accepting this, furthermore, despite your paperwork offering a UK phone number, it only went to a fax machine, you blanked my request for a UK tel no that 'worked', therefore I have raised a complaint with HSBC
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A
Adrien R.
Rating: 2 out of 5
Despite
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Beverley W.
Rating: 4 out of 5
Delivery was quick. Unfortunately I cannot use the guard as it causes to much pain in my jaw and my teeth.
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J
J K.
Rating: 5 out of 5
Nice items, neatly packaged and good service.
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F
Frits D.
Rating: 1 out of 5
Strange, haven't received anything yet but still had to give a review
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