Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
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Eliane F.
Rating: 4 out of 5
Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings
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Laurent M.
Rating: 5 out of 5
The order was received promptly. Thank you so much for your help!
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sylvie G.
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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Mike C.
Rating: 1 out of 5
The tips of the screwdrivers I bought simply broke off after the first use. Defective material and did not even allow me to open the Joy Con of my Nintento switch! I am extremely disappointed, I had to recommend new screwdrivers on another site.
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Response from SOSAV
Hi Mike, We are sorry to hear this news :-( We work with the same Kit, the one you received is possibly defective, these things happen unfortunately, and our team always has several strings to its bow in this type of figure. However, it seems that you have not yet contacted us about this... We would have sent you a new copy for free. If you need help, please contact us at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Baptiste V.
Rating: 3 out of 5
I have ordered from you several times. The first time, I was satisfied. The second time, a little less because some parts were defective but the exchange was quick and easy. This time, less satisfied because the screen ordered has a small defect and is polarized in a direction not practical (with sunglasses) and different from the original. I seem to have definitely damaged some tablecloths while changing it but that's not your fault.
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Response from SOSAV
Hello Baptiste, We thank you for your comment and are very sorry to hear that this last repair did not go well. Anyway, you managed to repair your iPhone 6 by yourself and you can be proud of yourself, it's one less device in the wild! The next repair will be perfect ;-) Our team remains available if you have any question on all social networks, or at [email protected]. Do not hesitate to contact us! Have a great day and see you soon. Sincerely, The SOSav.Fr Team
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Thierry G.
Rating: 5 out of 5
My favorite smartphone parts site, usually with fast delivery and clear and precise assembly instructions.
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Sarah B.
Rating: 5 out of 5
Very fast
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teresa L.
Rating: 1 out of 5
I ordered a nintendo dsi motherboard and I received a Japanese one, impossible to change the language so no I am not satisfied. I could have had this Japanese product at 10 euros but 52 euros with shipping that and all simply theft
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Response from SOSAV
Hello Teresa, We are sorry to hear about this information. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to inform you quickly :-) Have a good afternoon! Sincerely, The SOSav.fr Team
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sullivan J.
Rating: 5 out of 5
perfect! good quality article, which corresponds perfectly to the material, fast and careful sending, tuto for replacement... nikel! I often recommend sosav, and I would continue!
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michel B.
Rating: 4 out of 5
perfectly
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Kenny M.
Rating: 2 out of 5
2 days longer than expected
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Response from SOSAV
Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team
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Serge K.
Rating: 5 out of 5
Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.
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guillaume V.
Rating: 5 out of 5
Product conforms . Fast delivery
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ANTOINE BUIRETTE T.
Rating: 3 out of 5
Changing the battery is rather difficult because the adhesive is very sticky and the small spatula of the tool kit is deformed and broken (very bad quality = Chinese). Fast delivery.
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Response from SOSAV
Hello Antoine, Thank you for your comment and we are sorry to see that this repair did not go as planned :- / We use the same tools in our repair center and given what you describe, obviously the adhesive was not sufficiently softened by the heat, the battery could have been pierced... Fortunately, everything turned out pretty well. If needed, we describe the replacement procedure in this video: https://www.sosav.fr/guides/mobiles/iphone/iphone-6s/batterie/ At 2.47', we indicate that you should heat the back of the device for a maximum of 20 seconds, and start again a few moments later if you feel any resistance. We remain available for any further information and apologize for the inconvenience caused. Have a great day! Sincerely, The SOSav.Fr Team
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Thierry S.
Rating: 5 out of 5
super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings
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Eric S.
Rating: 5 out of 5
Fast delivery. The product corresponds to the description and I was able to use it.
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Frédéric B.
Rating: 5 out of 5
Clear, simple and complete. I recommend this site for MacBook parts.
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Stephane R.
Rating: 5 out of 5
Very fast delivery and well packaged package.
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André P.
Rating: 4 out of 5
Good value for money, fast delivery
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gabriel H.
Rating: 5 out of 5
Nothing to say
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Amine H.
Rating: 5 out of 5
Top!
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Marine B.
Rating: 4 out of 5
Attractive price and fast delivery
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Oscar F.
Rating: 5 out of 5
Well
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Adam D.
Rating: 5 out of 5
Super
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Leila H.
Rating: 5 out of 5
Very serious
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philippe G.
Rating: 5 out of 5
the site is very intuitive and the tutorials are really efficient and adapted for most of us. no particular remarks for the delivery except that the part was very well packed, I just have to change the part. thank you SOSAV
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Pizzighini P.
Rating: 5 out of 5
No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?
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Albert K.
Rating: 5 out of 5
Product conforms, no delay in delivery, nothing to complain about
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Youssef E.
Rating: 4 out of 5
Very good
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Alexandre C.
Rating: 1 out of 5
The lens delivered still does not match the console model. The same lens was sent.
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Response from SOSAV
Hello Alexandre, We thank you for your message and we are sorry to learn this information. This part is however dedicated for your model of console, there are however several versions of this console which can play in the good compatibility of the installed part. We note that you have not contacted our team about this issue so that we can find a solution. We are currently waiting for the return of our supplier to target where the anomaly comes from, in order to solve it quickly :-) Our team is available as usual at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
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delphine T.
Rating: 4 out of 5
I'm very pleased with the delivery of this product. I'm very pleased with the quality of the product and the quality of the service.
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Jacques Alexandre O.
Rating: 5 out of 5
I recommend.
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clovis B.
Rating: 5 out of 5
Well structured site, easy to find information, a quality site!
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Dominique L.
Rating: 5 out of 5
perfect
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THEVENET B.
Rating: 1 out of 5
The product that was delivered did not correspond to my request.
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Response from SOSAV
Hello Benjamin, Thank you for your comment :-) You have ordered a LCD Screen - MacBook Pro 13" Retina A1502 (2015) and it is indeed what you confirm having received in your message to our customer service yesterday afternoon. Please feel free to check your messages, our customer service has answered you. We remain at your disposal for any further information and wish you a very nice day. Sincerely, The SOSav.Fr Team
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Guillaume C.
Rating: 5 out of 5
Good site, perfect follow-up, top-notch equipment!
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Murielle V.
Rating: 5 out of 5
Ras.
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David V.
Rating: 4 out of 5
Fluid and easy to access.
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Daniel G.
Rating: 5 out of 5
Very good
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robert V.
Rating: 5 out of 5
Availability, choice of articles and fast delivery
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