The store consistently delivers fast shipping and reliable delivery experiences, with many mentions of ultra-fast or very fast shipping, on-time arrivals, and well-packaged orders. Customers praise product quality and fit, noting that parts such as screens, batteries, back covers, and internal components match descriptions and work correctly after installation. The shopping experience is supported by clear explanations and troubleshooting tutorials, helpful customer service, and reasonable or competitive prices for original or compliant parts. Overall, SOSAV is described as serious, professional, and easy to use, with customers repeatedly recommending the site.
All reviews
M
Maxime L.
Rating: 2 out of 5
I ordered a lens once and never received it, so I got my money back. I think it's a shame that I had to recommend the same lens at 5 times the price to receive it.
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Response from SOSAV
Hello Maxime, We thank you for your comment and we are sorry for this incident. You had indeed used a discount code in your first order that did not succeed, code that you did not use in the second, explaining this difference in amount. Our team has just come back to you to propose a new discount code created especially for you on this occasion. We remain available for any further information, do not hesitate. Very nice day to you! Sincerely, The SOSav.fr Team
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Bruce V.
Rating: 5 out of 5
Price, deadline, impeccable!
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Yann L.
Rating: 5 out of 5
Clear, precise. Good quality. Like new.
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Alessandro P.
Rating: 5 out of 5
Fast and reliable
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Lionel R.
Rating: 5 out of 5
Product received quickly and conforms
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Jennifer P.
Rating: 5 out of 5
The site is very well done and I managed to find the part very easily... the customer service answered my expectations very well at the beginning but after nothing more so disappointed on this side there the delivery took a lot of time shipped on December 8 received the 23 so much to say that it is not necessary to be in a hurry to repair his laptop
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Coudouo Emiline-Ange G.
Rating: 5 out of 5
Fast and great product! ????
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Thierry L.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. I recommend it.
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Patrick L.
Rating: 5 out of 5
fast service and delivery i recommend
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Jérôme M.
Rating: 4 out of 5
Delivery time was long but order received
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Christophe M.
Rating: 3 out of 5
Order never arrived, package lost and have to call customer service again to learn that my package is lost
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Response from SOSAV
Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team
J
Jean-Pierre M.
Rating: 5 out of 5
After buying faulty batteries elsewhere, I found a quality battery at sosav.
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Léo B.
Rating: 4 out of 5
Very easy to use
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Sofiane M.
Rating: 1 out of 5
First order and bad experience, contacted by email no answer and by call after 12 minutes of waiting its cut... first and last time on this site I advise not.
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Response from SOSAV
Hello Sofiane, We are sorry if our lines were momentarily saturated during this particular period. We note however that you have had a return from our team since then and that a new order fully taken care of by our team was shipped yesterday afternoon. Do not hesitate to contact us at [email protected] if you need to, we are available and answer most of the time during the day. See you soon! Sincerely, The SOSav.Fr Team
J
Jacobus V.
Rating: 4 out of 5
No worries
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Jacky N.
Rating: 5 out of 5
Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.
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Pascale M.
Rating: 5 out of 5
Compliant
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Fouad A.
Rating: 5 out of 5
Thank you very much
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Nathan M.
Rating: 5 out of 5
well
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Patrick C.
Rating: 1 out of 5
An order from July 2, 2020 has still not arrived despite my reminders. I recommended the same product on December 11, 2020 and it arrived 15 days later. I paid twice for this product.
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Response from SOSAV
Hello Patrick, We thank you for your comment and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to contact our customer support at [email protected] without hesitating to recall your order number SOPEUCBWZ. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused by this bug. Have a nice day! Sincerely, The SOSav.Fr Team
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Christian L.
Rating: 5 out of 5
Perfect
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Besse B.
Rating: 5 out of 5
Well
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Jean-Pierre M.
Rating: 5 out of 5
Super fast shipping and product as described
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Alain M.
Rating: 1 out of 5
did not receive my order made on December 17
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Response from SOSAV
Thank you for your comment... We confirm that your order has been shipped on 17/12/2020 by our logistics team, in green letter without tracking, according to your request. The shipping time can be up to ten days after the shipment in this particular period. It seems that you have not yet contacted our team regarding this shipment. Please do not hesitate to write to us at [email protected] so that we can take stock of the situation and offer you appropriate solutions ? Waiting for your return, our team wishes you a great day! Sincerely, The SOSav.Fr Team
S
Samuel M.
Rating: 4 out of 5
Received on time and very good material ?
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Pascal L.
Rating: 5 out of 5
Fast, conforms to the order, good value for money. Nothing to complain about.
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Sacha M.
Rating: 4 out of 5
Very clean and understandable site, fast delivery (3 days) and complete order.
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Thomas P.
Rating: 4 out of 5
TB, customer service bof, I called, 3/4 times, impossible to get someone.
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Romain G.
Rating: 5 out of 5
Delivery in time! Top tutorials
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Gaëtan D.
Rating: 5 out of 5
Order received very quickly despite the holidays (3 working days, by simple letter)
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Laurent B.
Rating: 5 out of 5
I bought a home button for iPhone 7 Plus and thanks to you my phone works perfectly... thanks for the advice and not having to go to an Apple store to take an extremely expensive bill! Bravo SOSAV
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Christophe P.
Rating: 5 out of 5
Timeframe corresponding to my choice and reliable Tuto
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Dominique S.
Rating: 4 out of 5
Fast and inexpensive delivery by post. Adequate material.
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Descas F.
Rating: 5 out of 5
Perfect
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Gilberte D.
Rating: 5 out of 5
GREAT SERVICE! Great service, timely delivery. Pro's!
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Nicolas C.
Rating: 1 out of 5
Colie does not match the picture
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Response from SOSAV
Hello Nicolas, We thank you for your comment and we are sorry for this incident. We note that your request is already being processed by our customer support, several solutions will be proposed to you shortly and everything will be back in order quickly. We remain available for any further information at the usual address, [email protected]. Have a nice day. Sincerely, The SOSav.Fr Team
B
Bruno S.
Rating: 5 out of 5
Good product and fast delivery
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Jean-Marc C.
Rating: 4 out of 5
Package arrived quickly, the box was damaged, but not the inside.
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Paul A.
Rating: 3 out of 5
The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold
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Response from SOSAV
Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team
R
Rija C.
Rating: 4 out of 5
Very interesting site, a lot of choice, not expensive
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