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C
Rating: 5 out of 5
The package was in good condition and the products matched the order. Thank you.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Top socca dish
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D
Rating: 5 out of 5
Very fast service. Original products of high quality. Fair prices and serious packaging. I am very satisfied with this company.
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F
Rating: 5 out of 5
Very large. Just do you have any advice for cleaning or an effective product thanks
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F
Rating: 5 out of 5
My gas strut had a broken leg, I ordered and received immediately not the photographed model (tube foot) but exactly the cast model identical to the original! Great!
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A
Rating: 5 out of 5
good product
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B
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Nothing to report
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K
Rating: 5 out of 5
Very good impeccable products
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M
Rating: 5 out of 5
perfect!
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F
Rating: 5 out of 5
From the old and effective VPC.
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Quick reception of the package.
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F
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
We received the order very quickly by Chronopost. We are very satisfied.
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D
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
super at all levels product, delivery and seriousness of the tompress team thank you
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M
Rating: 2 out of 5
The article provides the main function which is to protect a parasol but does not match the representation on the site. The plastic is not transparent (my goal being to see the parasol under its protection) and there are no eyelets at the base to tighten.
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Response from tompress.com
Hello Marie-Ange,
We are sincerely sorry to hear that the item does not meet your expectations and we understand your disappointment. Your feedback is valuable and we invite you to contact us privately to discuss your situation and find a solution together.
Thank you for your understanding.
The tompress.com team
We are sincerely sorry to hear that the item does not meet your expectations and we understand your disappointment. Your feedback is valuable and we invite you to contact us privately to discuss your situation and find a solution together.
Thank you for your understanding.
The tompress.com team
J
Rating: 5 out of 5
Quality product. Fast and well-protected shipping. Thank you
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L
Rating: 5 out of 5
Well packaged in a sturdy box, Perfect delivery
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A
Rating: 5 out of 5
Package arrived well, very good packaging, perfect product
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D
Rating: 5 out of 5
in line with my expectations and fast delivery.
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P
Rating: 5 out of 5
Satisfied
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F
Rating: 1 out of 5
First use today, the amount is already starting to twist
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Response from tompress.com
Hello Fanny,
We sincerely apologize that your first use did not go as planned and that you encountered a problem with your item. A customer service file is being processed. You will be contacted again after your file has been processed.
Best regards,
The tompress.com team
We sincerely apologize that your first use did not go as planned and that you encountered a problem with your item. A customer service file is being processed. You will be contacted again after your file has been processed.
Best regards,
The tompress.com team
C
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
fast delivery and confirmed at the order
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P
Rating: 3 out of 5
Error with the dimensions of the lids. Unable to return them! Too bad!
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Response from tompress.com
Hello Pascale,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the dimensions of the lids and we understand your disappointment. Please do not hesitate to contact our sales department to find out the return procedures for the items.
Best regards,
The tompress.com team
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the dimensions of the lids and we understand your disappointment. Please do not hesitate to contact our sales department to find out the return procedures for the items.
Best regards,
The tompress.com team
P
Rating: 5 out of 5
Everything was perfect. Competitive prices, fast shipping, and careful delivery.
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S
Rating: 5 out of 5
Material compliant, corresponding to our needs
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C
Rating: 3 out of 5
Received merchandise not in accordance with the order.
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Response from tompress.com
Hello,
We apologize for the error regarding the received items and fully understand your dissatisfaction.
However, we confirm that your file has been taken care of and that a solution has been provided to regularize the situation.
We thank you for your understanding and patience, and remain at your disposal if you have any questions regarding the resolution of your file.
Best regards,
The tompress.com team
We apologize for the error regarding the received items and fully understand your dissatisfaction.
However, we confirm that your file has been taken care of and that a solution has been provided to regularize the situation.
We thank you for your understanding and patience, and remain at your disposal if you have any questions regarding the resolution of your file.
Best regards,
The tompress.com team
T
Rating: 5 out of 5
Fast shipping
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C
Rating: 4 out of 5
The delay in receiving our slicer was much longer than usual but the people on the phone were very professional!
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Response from tompress.com
Hello Corinne,
We sincerely thank you for your feedback and understanding regarding the delivery delay. We are pleased to hear that our team was able to provide you with professional assistance over the phone.
Looking forward to serving you again,
The tompress.com team
We sincerely thank you for your feedback and understanding regarding the delivery delay. We are pleased to hear that our team was able to provide you with professional assistance over the phone.
Looking forward to serving you again,
The tompress.com team
F
Rating: 5 out of 5
perfect thank you
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D
Rating: 5 out of 5
Article in accordance with the order, fast delivery.. Very satisfied.
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F
Rating: 5 out of 5
Order compliant.
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M
Rating: 5 out of 5
Tip top
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