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J
Rating: 5 out of 5
I bought a brush to clean large carboys. The product is of good quality and was carefully protected for shipping. It was shipped very quickly. Perfect.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 431 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
C
Rating: 5 out of 5
Order and delivery very correct. The purchased product fully satisfies us.
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E
Rating: 5 out of 5
A good product at a good price fast shipping
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J
Rating: 4 out of 5
product perfectly matches the indicated measurements
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Response from tompress.com
Hello Jean-Christophe,
We sincerely thank you for your positive feedback. We are delighted to learn that the product perfectly meets your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
the tompress.com team
We sincerely thank you for your positive feedback. We are delighted to learn that the product perfectly meets your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
the tompress.com team
X
Rating: 5 out of 5
Very fast
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P
Rating: 5 out of 5
It's been a while since I last ordered, but I am still just as satisfied.
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S
Rating: 4 out of 5
Always efficient in deliveries, but a doubt about the product's effectiveness! Sorry.
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Response from tompress.com
Hello Serge,
We sincerely thank you for your positive feedback regarding our delivery efficiency. We understand your reservation about the product and encourage you to reach out to us for any questions or clarifications. Your satisfaction is essential to us and we hope to see you again soon in our store.
Best regards,
the tompress.com team
We sincerely thank you for your positive feedback regarding our delivery efficiency. We understand your reservation about the product and encourage you to reach out to us for any questions or clarifications. Your satisfaction is essential to us and we hope to see you again soon in our store.
Best regards,
the tompress.com team
N
Rating: 5 out of 5
I need an invoice.
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F
Rating: 5 out of 5
In accordance with the proposed product. Speed of delivery.
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E
Rating: 5 out of 5
on-time delivery. I recommend the company TOMPRESS for its professionalism and seriousness.
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P
Rating: 5 out of 5
Never received a package so well packaged... well done!
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C
Rating: 5 out of 5
Very nice pot, solid copper
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B
Rating: 5 out of 5
Serious company.
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J
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Fast shipping and product as described
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O
Rating: 5 out of 5
Excellent service. Product as described.
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F
Rating: 5 out of 5
hello, very good material fast delivery well packaged thank you
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N
Rating: 5 out of 5
ras
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O
Rating: 5 out of 5
Fast shipping and product as described!
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F
Rating: 5 out of 5
Fast delivery I am happy
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A
Rating: 5 out of 5
No worries...
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J
Rating: 5 out of 5
Fast and careful delivery, item as described...
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R
Rating: 5 out of 5
fast delivery
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N
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Very beautiful butter dish in ceramic from Émile Henry in red color. Too bad it doesn't come in 500g. I am still looking for a water butter dish like the one from Brittany in my childhood. Maybe one day.
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E
Rating: 5 out of 5
Fast delivery, well packaged. And the dish works wonderfully!
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G
Rating: 5 out of 5
Product conforms and is of good quality. Fast delivery.
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M
Rating: 2 out of 5
The plancha ordered does not work. It had to be sent back for repair. I hope it will arrive before winter, that's when I need it! I also wonder about receiving gas adapters and the wrong manual, while it is electric! The only positive point is that the lady at the switchboard is nice. To be continued…
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Response from tompress.com
Hello Marie-Pierre,
First of all, a big thank you for your kind words towards our team! Sending a smile, even by phone, is particularly dear to us.
We are sorry for this unforeseen issue. We hope you can fully enjoy the plancha with the correct manual.
Best regards,
the tompress.com team
First of all, a big thank you for your kind words towards our team! Sending a smile, even by phone, is particularly dear to us.
We are sorry for this unforeseen issue. We hope you can fully enjoy the plancha with the correct manual.
Best regards,
the tompress.com team
P
Rating: 5 out of 5
Very fast shipping and well packaged
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.
Rating: 5 out of 5
All good as always
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G
Rating: 5 out of 5
Well-packaged article and meets my expectations
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A
Rating: 5 out of 5
Excellent commercial contact who was able to respond quickly to several inquiries before purchase, delivery on time, pallet packaging (hydraulic press) well done.
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A
Rating: 5 out of 5
Perfect!
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S
Rating: 1 out of 5
The tool is sold as a reber N5, while it does not fit the reber N5 that I own. The size is much smaller, the designation is not compliant.
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Response from tompress.com
Hello,
We are sorry that this accessory does not meet your expectations.
After verification, the reference shipped is indeed compliant with the description of the ad. However, there are several versions of accessories, and the model ordered does not match that of your epineuse.
We discussed this morning over the phone and the reference of the accessory compatible with your model has been communicated to you.
We are waiting for the return of the items in order to proceed with the refund.
Our customer service remains at your disposal.
Best regards,
The Tom Press team
We are sorry that this accessory does not meet your expectations.
After verification, the reference shipped is indeed compliant with the description of the ad. However, there are several versions of accessories, and the model ordered does not match that of your epineuse.
We discussed this morning over the phone and the reference of the accessory compatible with your model has been communicated to you.
We are waiting for the return of the items in order to proceed with the refund.
Our customer service remains at your disposal.
Best regards,
The Tom Press team
N
Rating: 5 out of 5
So good
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Y
Rating: 3 out of 5
The alcohol scale received is so long that it touches the bottom in all the containers I have.
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We are sorry to learn that the alcohol scale does not fit your containers. This type of instrument indeed requires a test tube or a sufficiently tall and narrow container to allow the float to measure the alcohol level correctly without touching the bottom.
If you wish, do not hesitate to contact our customer service. We can advise you on a suitable container or check with you that the model ordered is indeed appropriate for your use.
Best regards,
The Tom Press team
Thank you for taking the time to share your feedback.
We are sorry to learn that the alcohol scale does not fit your containers. This type of instrument indeed requires a test tube or a sufficiently tall and narrow container to allow the float to measure the alcohol level correctly without touching the bottom.
If you wish, do not hesitate to contact our customer service. We can advise you on a suitable container or check with you that the model ordered is indeed appropriate for your use.
Best regards,
The Tom Press team
J
Rating: 5 out of 5
everything is great
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A
Rating: 5 out of 5
Impeccable, deadline, condition of the package.
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E
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Always very satisfied with tompress, fast shipping and well packaged.
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