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★★★★★
based on 21159 reviews published
Latest customer reviews
Unfortunately, a product that I had selected (and paid for) could not be shipped to me: supposedly someone ordered it faster than I did! As for the Buyer pan, it is slightly deformed surely after a fall or a shock and I was not informed about it…
Very good product, received quickly
10/10
Everything is exactly as expected, I am very satisfied with my purchase! 🙂
Bought a stainless steel Agnelli pan that has already been used. I am completely satisfied with the quality, the performance, the price (on sale), and the delivery.
Perfect. Careful packaging, fast shipping, quality Le Creuset molds (like all Le Creuset products).
Very fast delivery thank you
Very good
Super as usual, impeccable delivery with a little less craft paper it would be two impeccable.
No problem and fast delivery
We are pleased that your order went well and that the delivery was fast.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Azerty
Fast package reception. Package conforms with a book as a gift. Thank you
Very well
Perfect
Perfect thank you
Very good
Fast delivery, quality product
Good product, fast shipping
Very reactive, efficient and excellent value for money. Thank you for this transaction.
As usual, fast and impeccable product
Good value for money products, well packaged and delivered quickly. Serious company
I had in my order some non-stick triskell plates (plates that are effective but costly). They arrived in the box thrown in without any protection, bent and cracked, which makes them less effective. After contacting customer service, I was told that the return would be at my expense. I find this unacceptable since initially, it was you who damaged the product. A refund, even partial, would have been an honest and commercial gesture.
Thank you for your feedback and we are sorry to hear about your disappointment regarding the receipt of your plates.
A customer service file is currently in progress following your complaint in order to provide you with an appropriate response.
Best regards,
Customer Service
Tom Press
Package received well and products very well packaged.
Perfect. Thank you soreze!
Easy-to-access site and for orders as well. Fast delivery and quality packaging. High-end material. Thank you
Very good human contact with your company during the order and organization of the delivery, it is very important for us.
Very well packaged article, fast shipping, however missing an item in the package, I sent a request but have not received a response, no return from Tompress, this is disappointing
Thank you for your feedback.
We are sorry regarding the missing item. Unfortunately, we did not receive your complaint, which is why no response could be provided to you.
We invite you to contact our customer service by phone at 05 63 71 44 99 to obtain additional information and allow for a quicker follow-up on your request.
Best regards,
Customer Service
Tom Press
Fast and correct
No mistakes! Fast shipping. Product as described. I recommend!!!
Great as usual.
Very fast and well received Thank you
We are delighted that your package arrived quickly and in good condition.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
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Tom Press is very professional, do not hesitate to call if there is a supply problem or otherwise. The people on the phone are exceptionally kind.
Product conforms, perfect quality/price ratio
Order processed and delivered quickly Item matching the description I recommend
User manual too brief! Lacks a detailed explanation diagram of the product
Thank you for your feedback.
We are sorry that the user manual seemed too brief to you.
In order to provide you with a precise response and, if necessary, send you appropriate additional information, could you please let us know which item it is about?
Best regards,
Customer Service
Tom Press
Impeccable
Order received very quickly
All good, thank you!
Happy with my order, fast processing and delivery, packaging to be reinforced but no breakage!