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A
Rating: 4 out of 5
Small problem with delivery, otherwise everything is PERFECT
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
RAS satisfied overall
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A
Rating: 4 out of 5
Not used yet, but at first glance it's a good machine.
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A
Rating: 5 out of 5
Super fast delivery. Product conforms, nice finish, perfect! Practical right- or left-hand gas inlet hose assembly.
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A
Rating: 1 out of 5
O zero
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Response from tompress.com
Hello, your parcel has been delivered to La Poste, it is currently on its way. Yours faithfully
A
Rating: 5 out of 5
Prompt service despite the period in question Efficient
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A
Rating: 5 out of 5
RAS, everything went perfectly, fast, reliable, professional, what more could you ask for?
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
reliable merchandise and service
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A
Rating: 5 out of 5
1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.
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A
Rating: 2 out of 5
fast delivery but box completely exploded (fortunately the goods were intact, I did not receive the right goods and finally I had to call back after a week to have more information on how to proceed, while the same day I had called to report the problem.
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Response from tompress.com
Hello, Our apologies, the after-sales service is in the process of making the necessary arrangements. Best regards.
A
Rating: 5 out of 5
As usual, no problem.
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A
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
A
Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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A
Rating: 5 out of 5
very satisfied with this product
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A
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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No serious tracking. After delivery, it still said 'on the way'!"
A
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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A
Rating: 3 out of 5
The product is compliant. The Geodis delivery service, on the other hand, is poorly done. You have to call to find out when the delivery will be made, no time slot is given, and the delivery driver is not allowed to go up to people's houses" so he leaves the goods (a 70kg barrel) at the entrance to the building."
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A
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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A
Rating: 4 out of 5
Too bad no Saturday duty
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A
Rating: 5 out of 5
Fast delivery and very good product
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A
Rating: 5 out of 5
exactly what I wanted Fast delivery and perfect packaging
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A
Rating: 4 out of 5
I suppose it's for ordering this type of material, which is not very common.
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A
Rating: 5 out of 5
Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.
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A
Rating: 5 out of 5
Superb article! and a follow-up on the delivery in real time super.
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A
Rating: 4 out of 5
Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.
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A
Rating: 5 out of 5
Very satisfied from all points of view
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A
Rating: 2 out of 5
delivery time too LONG
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Response from tompress.com
Hello, the restocking took a little longer than expected, yes, because of the exceptional health situation. Everything seems to be gradually returning to normal. Best regards.
A
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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A
Rating: 5 out of 5
Corresponds to my expectations
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
Professional service. Say he calls back and actually calls back to give a precise answer to a question.
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A
Rating: 5 out of 5
deadline respected secure packaging, I will recommend to my friends bav
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A
Rating: 5 out of 5
Very complete site, reasonable prices, responsive customer service, fast delivery, I recommend TOMPRESS.
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A
Rating: 3 out of 5
Delivery promised in 48 hours and which, despite the circumstances, took 2 weeks.
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A
Rating: 4 out of 5
Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.
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