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A
Rating: 5 out of 5
Quality products and great customer service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
The product was delivered quickly (especially under the circumstances) and the oven thermometer works perfectly. The price was reasonable.
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A
Rating: 5 out of 5
Order delivered very quickly despite the confinement, well done Tom press.
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A
Rating: 5 out of 5
Very simple notice for an order of a few jar lids
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A
Rating: 1 out of 5
How do you expect me to rate you when my order is still stuck in France?
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A
Rating: 4 out of 5
On-time delivery and quality products
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V
Rating: 5 out of 5
Very impressed with the speed of delivery and the goods when they arrived.
Response from tompress.com
Thank you, see you soon.
A
Rating: 5 out of 5
The articles are what I expected.
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Ordering from the UK was easy . Customer service and communication was excellent. The items arrived from France in less than a week. Wish more UK companies could rise to this level of service.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Delivery as ordered, on time....
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A
Rating: 5 out of 5
perfect item fast delivery excellent transaction, thank you
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A
Rating: 5 out of 5
despite a difficult world situation, this company does its utmost to satisfy its customers.
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A
Rating: 5 out of 5
Impeccable! Thank you
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A
Rating: 5 out of 5
Perfect, nothing to complain about. Delivery times very acceptable in these times of confinement. Site and company to be recommended.
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A
Rating: 5 out of 5
Fine, thank you.
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A
Rating: 5 out of 5
One item arrived broken, but the after-sales service took care of it very quickly.
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A
Rating: 5 out of 5
Excellent value for money. Fast delivery despite the current economic climate
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
Very good order tracking. Just the packaging of an item a little damaged but overall good.
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A
Rating: 5 out of 5
Quality product. Good luck to the whole team.
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A
Rating: 4 out of 5
Very satisfactory telephone reception when ordering. The deliveryman was unpleasant because he was in a hurry, which meant I didn't have enough time to check the contents of the parcel and envelope. As a result, I discovered that the invoice was missing a few days after receiving the parcel. Fortunately, following my complaint, customer service was very quick to send an invoice. Satisfactory
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A
Rating: 4 out of 5
The item is exactly as shown in the photo, there are a few small imperfections on the lid.
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A
Rating: 5 out of 5
Hello, My order was exactly what I expected. I really appreciated the advertising and the catalog of your products. See you soon.
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A
Rating: 4 out of 5
Perfect
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V
Rating: 5 out of 5
Everything is fine. My recommendation
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Response from tompress.com
:-)
A
Rating: 2 out of 5
delivery not yet collected 04/21/2020
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Response from tompress.com
Hello, Your parcel is on its way. Due to the unprecedented health situation, the distribution of mail and parcels by La Poste has slowed down considerably. Best regards.
A
Rating: 4 out of 5
Too bad the good-for-nothings at the post office only do their job at 30%.
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Response from tompress.com
It's a shame to give Tom Press a bad mark. However, we also regret the lack of commitment and support shown by some towards the confined population.
A
Rating: 5 out of 5
Very good product and top packaging. Thanks
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Nothing to complain about, perfect, inexpensive product and not too light as feared, thank you.
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A
Rating: 5 out of 5
I love your site. Super and of very beautiful quality. Thank you very much... I recommend this site.
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Response from tompress.com
Thank you very much.
A
Rating: 4 out of 5
Solid, reliable kitchen utensil.
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A
Rating: 4 out of 5
On-time delivery. Perfectly secure packaging.
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A
Rating: 3 out of 5
I'm ill from Covid19 and the deliveryman forced me to come down, he didn't want to go up 2 floors, I told him I was ill, he said I didn't care, I'm leaving with the parcel, I had to come down to get it, it's catastrophic.
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Response from tompress.com
We apologize for this inconvenience, which we will pass on to our carrier.
A
Rating: 1 out of 5
The parcel left on 8/04/2020, it's now 20/04/20 and I still haven't received anything. No concrete feedback from customer service following my requests to contact the carrier for more information. Dissatisfied with Tompress.
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Response from tompress.com
Hello, We prepared the parcel immediately and handed it over to the postal services. You can of course contact them directly on 3631. Best regards.
A
Rating: 5 out of 5
Perfect, the products are as described, excellent quality, impeccable shipping.
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A
Rating: 5 out of 5
Fast delivery. Product as described.
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A
Rating: 4 out of 5
very good and inexpensive products
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