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A
Rating: 4 out of 5
All OK
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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A
Rating: 4 out of 5
Good product, but the bag was ripped open in the crate
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A
Rating: 5 out of 5
No complaints
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C
Rating: 4 out of 5
The material is in accordance with my request .
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A
Rating: 5 out of 5
Very good advice and merchandise corresponds to demand
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A
Rating: 3 out of 5
The parcel arrived damaged, the problem is not linked to the delivery but to the departure from your home: strapping much too tight, cardboard too thin, therefore crushed products... The parcel (on a pallet) left, the payment was debited on dispatch, and nothing has happened since... For once, we're very disappointed...
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Response from tompress.com
Hello, the pallet arrived back, the after-sales service is doing what is necessary to send the boxes back. Best regards.
A
Rating: 5 out of 5
Perfect, I recommend
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A
Rating: 5 out of 5
This is my first order and I am satisfied.
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A
Rating: 4 out of 5
Nothing to say at the moment, very satisfied
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A
Rating: 5 out of 5
very fast delivery expected in 8 days not even 4 days after delivery thank you
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A
Rating: 5 out of 5
Very satisfied with the product.
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A
Rating: 5 out of 5
Very fast delivery Product conforms remains to be seen in use
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A
Rating: 5 out of 5
Good nothing to say
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A
Rating: 5 out of 5
Ras
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A
Rating: 4 out of 5
Delivery on time, responsive customer service.
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 4 out of 5
A small problem with the package on the recipient, nothing serious.
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A
Rating: 5 out of 5
I've given the maximum score, there's nothing more to say.
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A
Rating: 5 out of 5
Very good quality products.
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A
Rating: 5 out of 5
asx
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A
Rating: 5 out of 5
Very good quality products as described. Fast delivery.
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A
Rating: 5 out of 5
short
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A
Rating: 4 out of 5
Poor quality. Fast delivery
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Response from tompress.com
Hello, Before using it, you can return it to us if the item does not suit you. You can reach us on 05 63 71 44 99 (toll-free number) or [email protected] to arrange the return. Best regards.
A
Rating: 5 out of 5
finally, a vinaigrette shaker that doesn't leak, with a fairly wide mouth that's very useful for cleaning and filling; my last model gave up the ghost because the thread was screwed up, I suppose, by the salt and pepper that clogged it up when filling, and the mouth was too narrow. For the moment, this one seems perfect, but we'll have to wait and see.
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A
Rating: 5 out of 5
Very good after-sales service very nice catalog to recommend
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A
Rating: 5 out of 5
Fast, efficient site.
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A
Rating: 5 out of 5
After a first use, I can say that I'm satisfied with this order. I'll have to wait and see. One small difficulty during initial assembly: the direction of the chopper, which is positioned behind the grid. Everything else went smoothly.
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A
Rating: 5 out of 5
Fast delivery and very well packaged
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A
Rating: 5 out of 5
Article delivered quickly in very good conditions Service and start seille perfect
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A
Rating: 4 out of 5
already recommended to associations and friends, all delighted
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A
Rating: 5 out of 5
error-free order and fast, trouble-free delivery thank you
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A
Rating: 2 out of 5
despite a parcel in good external condition, i.e. not unpacked on the spot, i had the unpleasant surprise of discovering one of the feeders broken into 2 pieces. it was glued back together, but it's a shame all the same.
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Response from tompress.com
Hello, Thank you for sending us a photo of the feeder, don't wait for the satisfaction request, let us know about any incident directly and as soon as possible. You will receive an e-mail with the file reference. Best regards.
A
Rating: 4 out of 5
Products delivered on time, no complaints
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A
Rating: 5 out of 5
I bought a professional sous-vide machine on special offer. Everything was quick and easy
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Your company is very responsive
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V
Rating: 2 out of 5
The quality of the workmanship was catastrophic - the drawer runners, like everything else, were just stapled together. After unpacking, I had almost all the strips torn out on at least one side and they were hanging down. I have now screwed everything together myself, but now you can already see that the stapled drawers will also soon come apart. Never again. I have not tried customer service
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Response from tompress.com
Hello, we apologize for informing the manufacturer. Best regards
A
Rating: 5 out of 5
Very good house, still a small sin, the management of stock orders
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A
Rating: 5 out of 5
Very good, but the last sawdust I bought is much wetter than usual.
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Response from tompress.com
Hello, indeed, it has just been produced. You can dry it in the sun or in front of a heat source before use. Best regards.
A
Rating: 5 out of 5
Very pleasant and accommodating telephone reception.
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