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A
Rating: 5 out of 5
Everything is perfect.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 4 out of 5
Very good product, delivery time as expected
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V
Rating: 5 out of 5
Fast delivery. Very good goods.
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
I'm very satisfied overall.
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A
Rating: 5 out of 5
excellent to recommend...
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A
Rating: 4 out of 5
Both items sent and received very quickly, but one of them, the thermometer, was completely broken. Second item sent quickly and perfectly.
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A
Rating: 4 out of 5
Fast and careful delivery, but delivery by Geodis was a disaster: 140 Km, 1h30 and 11 tolls to collect my parcel.
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A
Rating: 4 out of 5
Bonjour, filtre toujours en pièce, j'aimerais avoir la notice en français svp J'ai déjà fait la demande mais toujours pas de réponse.
Sincerely Rémi
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Sincerely Rémi
Response from tompress.com
Hello, Our apologies, it was sent to you by e-mail this morning. Best regards.
A
Rating: 4 out of 5
nothing to say....conforms to description
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A
Rating: 5 out of 5
Chopper won on tompress received within a week well packaged good condition
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Package arrived quickly despite strikes. Fast shipping. However, impossible to light the sawdust.... may be too wet? I'll try this summer.
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A
Rating: 5 out of 5
Very fast delivery, very good booklet.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Bad product. major design flaws: the cooking water overflows between the cooker and the strainer. sold for 5 L of water, in reality, when used with 500 gr of raw pasta, you can barely use 4 L - then the stainless steel Food. very poor quality - the color of the water has become cloudy, with grayish spots on the surface very suspicious. + some rust spots after 4 uses FUYEZ
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Response from tompress.com
Hello, This is extremely surprising. Please send us photos of the article to [email protected]. Best regards.
A
Rating: 4 out of 5
Apart from problems with delivery. Very good quality of goods and very good contact with customer service.
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A
Rating: 5 out of 5
As ordered
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A
Rating: 5 out of 5
My first terrine arrived broken (not very well packaged). As soon as I was informed, with photos, a second one was sent to me (very well packaged).
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A
Rating: 5 out of 5
Very good quality equipment. No complaints about delivery...
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A
Rating: 5 out of 5
Excellent quality , fast shipping
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A
Rating: 5 out of 5
Very fast delivery for an item that was exactly what I expected. I am very satisfied.
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A
Rating: 5 out of 5
Good product, received quickly. All is respected
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A
Rating: 5 out of 5
Always satisfied with your products. High-quality service Faster-than-ever delivery in the run-up to the holidays.
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A
Rating: 4 out of 5
Sterilizer totally in line with our expectations - practical and efficient, a little expensive for our use but the quality is there.
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A
Rating: 5 out of 5
Product as expected Fast delivery.
RAS
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RAS
A
Rating: 5 out of 5
Very good telephone contact for an order and payment. Fast delivery. Quality product. I really like Tom Press since I discovered the site and the catalog. Best wishes 2020.
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Response from tompress.com
Hello, thank you and best wishes too. Best regards.
A
Rating: 5 out of 5
Product conforms, delivered on time, already used successfully.
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A
Rating: 5 out of 5
Exactly as described and as I expected. The only downside was that it was sent in a simple craft envelope. I expected it to be sent more carefully.
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A
Rating: 5 out of 5
Delivered on time, product conforms to my expectations, although the book arrived a little corner I am very satisfied, Thank you.
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A
Rating: 4 out of 5
short
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A
Rating: 5 out of 5
Great products and on-time delivery for Christmas. Always on top
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A
Rating: 5 out of 5
always well served
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A
Rating: 2 out of 5
The carrier didn't deliver: I called after 10 days to cancel the return of the parcel to the sender. I received a twisted parcel that was unusable. With the return costs, I'm going to pay more than for the goods. At least customer service received me well, but to receive a twisted parcel that's not very useful. Very disappointed.
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Response from tompress.com
Hello, Could you please send us photos of the damage and packaging to [email protected]? Best regards.
A
Rating: 5 out of 5
Customer contact because a product was not available in the initial order. Very professional.
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A
Rating: 5 out of 5
Perfect, now all we have to do is make our pasta with the right ingredients... Product well thought out before purchase... we are satisfied.
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A
Rating: 5 out of 5
hello, in my parcel a pie dish arrived in crumbs and I was very quickly sent another one, this time very well packaged. as soon as it arrived, it was ready for use. very good products, but I had no doubts.
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A
Rating: 5 out of 5
Very fast delivery before Christmas. Very good
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A
Rating: 5 out of 5
quality equipment, works perfectly
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A
Rating: 4 out of 5
The Colissimo service is unacceptable I have a 100 failure with the post office this company should not exist The parcel arrived damaged with a little breakage and I was not informed of its availability, I recovered it by pure chance When I say failure,, it is on mail, registered mail and parcels They should be trusted that for postcards Forget the SV
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