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A
Rating: 5 out of 5
Order via website. Very good i training. A tutorial on how to use the equipment would be a plus, and would also increase your visibility on the net.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
I had ordered 2 items, the second was not available, I was called the same day to change. I was very satisfied with the quick and efficient response. I won't hesitate to order again, as the need arises.
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A
Rating: 4 out of 5
Product conforms to my order. I think the recipient will like it.
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A
Rating: 3 out of 5
Very long delivery times
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A
Rating: 5 out of 5
Purchase of flan moulds
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A
Rating: 5 out of 5
Items as per catalog.
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A
Rating: 2 out of 5
Very difficult to separate the two parts of the smoker. Call to the after-sales service, which was supposed to call me back, but never did.
Sawdust much too big and therefore very difficult to burn.
One star is already too much.
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Sawdust much too big and therefore very difficult to burn.
One star is already too much.
Response from tompress.com
Hello, We left you a message on Monday morning on the mobile number given to our secretariat. I've just called again and it seems that the number isn't yours. Please contact us on 05 63 71 44 99. Best regards.
A
Rating: 5 out of 5
Fast, well explained Quality
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A
Rating: 5 out of 5
ALL CLEAR. Perfect.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Fast delivery, well packaged products...In short, perfect. Thank you.
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A
Rating: 5 out of 5
Very good merchandise and very fast delivery. I recommend
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A
Rating: 4 out of 5
Fast, quality service. The products are top-notch.
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A
Rating: 5 out of 5
We've been a customer for several years and have never been disappointed, either in terms of product quality or delivery.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Compliant.
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A
Rating: 5 out of 5
Nothing to say.
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A
Rating: 5 out of 5
I was very surprised to receive my order so quickly and would like to thank you for your excellent customer service.
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
We were unpleasantly surprised to receive the parcel in a box 3 x too large, filled with crumpled paper to fill the space.... Can't you adapt your packaging?
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A
Rating: 5 out of 5
No customer service for the moment
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A
Rating: 5 out of 5
Correct as per description and shipping forecast
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A
Rating: 5 out of 5
Satisfied with my order.
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A
Rating: 4 out of 5
8-day colissimo delivery Maybe social unrest?
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
VERY SERIOUS HOUSE THANK YOU
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A
Rating: 5 out of 5
Product conforms to my expectations delivery very fast I recommend thank you
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A
Rating: 5 out of 5
Hello, I received a very warm welcome for my article, which was in restocking, available within a week, which turned out to be the case. Perfect packaging, package opened with the GEODIS delivery man, who was also perfect. See you soon for another cdr. Sincerely Alain AULASNIER
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A
Rating: 5 out of 5
very good performance
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A
Rating: 5 out of 5
glad I got it as it serves me well thanks
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
product as described and fast service. i recommend.
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A
Rating: 5 out of 5
The desired product was not in stock, but the substitute is correct. Thanks to the saleswoman for her competence and kindness.
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A
Rating: 2 out of 5
I paid for delivery in 24h and was delivered in 4 days... I would like a refund for the delivery.
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Response from tompress.com
Hello, I can see that Chronopost has sent you a text message about a delay. I am opening a complaint with their services. Please let us know within 24 to 48 hours so that we can take the necessary steps. Best regards.
A
Rating: 3 out of 5
Metal crate, bent fixing bracket at time of manufacture . Paint not dry before shrink-wrapping, so marks on uprights.
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A
Rating: 5 out of 5
All is ok
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A
Rating: 4 out of 5
No information on delivery. I had to call to find out that one of the products was out of stock and that delivery was not scheduled until early January. Miracle, 3 days later I received my entire order.
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A
Rating: 5 out of 5
Fast delivery Good quality parts, as described. Only drawback: delivery charges a bit high. Thank you.
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A
Rating: 5 out of 5
Quick order processing. Direct call for further information, with an involved and very pleasant hostess. Fast delivery and quality products.
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A
Rating: 5 out of 5
Everything is perfect... Very serious house... See you next time and thank you...
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