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A
Rating: 5 out of 5
no star for customer service not used for this order
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 4 out of 5
I'm still waiting for the screws and the handle for the sideboard of my plancha, which I paid for 4 months ago and which was delivered incomplete. No further comments.
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A
Rating: 5 out of 5
Fast delivery, well packaged and protected product
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A
Rating: 5 out of 5
SMALL CONSUMER BUT NEVER DISAPPOINTED
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V
Rating: 1 out of 5
A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company
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Response from tompress.com
Hello, sorry, we have actually resumed production of a closet, we should receive it by the end of the week. Once shipped, we will inform you about the departure and the link to track the package. Best regards
A
Rating: 5 out of 5
Super I recommend the products are very good thank you
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A
Rating: 4 out of 5
Satisfactory
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A
Rating: 4 out of 5
Big problem with chrono poste, delivery to a different relay point than desired.
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A
Rating: 5 out of 5
Quality products, I've never been disappointed. For the first time I didn't receive the right order, but the top customer service made sure that everything was back in order very quickly.merci a toute l'équipe Tom presse.passer de bonnes fêtes de fin d'année
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Response from tompress.com
Hello, Thank you for your understanding. Once again, our apologies. Happy holidays to you too. Best regards.
A
Rating: 5 out of 5
NO PROBLEMS WITH CUSTOMER SERVICE. EVERYTHING IS OK
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A
Rating: 4 out of 5
Fairly fast delivery (delayed by a day by the delivery driver for reasons for which they are responsible), parcel intact, equipment as expected despite a slightly complicated programming system.
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A
Rating: 5 out of 5
Fast and professional
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A
Rating: 5 out of 5
Customer service attentive to any queries about the instruments sold, fast and careful delivery: everything is perfect.
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A
Rating: 5 out of 5
Just as I expected. Thank you.
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A
Rating: 5 out of 5
Top service for express delivery, nothing to complain about.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Hello, nothing to complain about, perfect
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A
Rating: 1 out of 5
Still not received
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Response from tompress.com
Hello, We have opened a claim with the carrier in order to know the details of its routing. Best regards.
A
Rating: 5 out of 5
fast delivery, perfect product
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A
Rating: 4 out of 5
well
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A
Rating: 5 out of 5
nothing to say other than perfect 48-hour delivery and the merchandise ordered is exactly what I expected.
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A
Rating: 3 out of 5
when I opened the box I saw that the lid was broken, but I didn't see that the sterilizer had a poc, I saw it later when I put it into operation, after having received the 2nd lid following my complaint.
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A
Rating: 5 out of 5
very satisfied with the pan, bread baked to perfection
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A
Rating: 5 out of 5
Very good.
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A
Rating: 4 out of 5
the only small problem is that we had given the code to be delivered directly to our home and the deliveryman entrusted the parcel to the janitor who was on duty that Saturday.
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A
Rating: 3 out of 5
The barrel delivered is really not as beautiful as the one photographed for the advert. Traces of paint (due to rubbing against other surfaces) cannot be removed by cleaning. You'll need to spend some time sanding. The swelling of the wood to achieve watertightness is only gradual (too many leaks) and therefore lasts a long time.
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Response from tompress.com
Hello, you've opted for a used model, but we also offer refurbished models (planed, washed and sulfured). Perhaps this would suit you better. Best regards.
A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Product as described, practical to use; in a word, perfect ...
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A
Rating: 4 out of 5
Good evening You tell us to check the parcel before signing but La Poste is not a carrier and there is nothing in the agreement to say that the customer can check before signing. Sincerely C Durfort
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A
Rating: 5 out of 5
Fast, accurate, nothing to say thank you
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A
Rating: 5 out of 5
machine corresponding to my needs (I've just cut up a beef weighing almost 400 kg, which means a lot of minced steaks and mince). the delivery was perfect on a well-packaged pallet and, as a bonus, a super-friendly driver. what a pleasure!
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A
Rating: 5 out of 5
Fast delivery, good value for money
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A
Rating: 4 out of 5
Material well received and well packaged. Product conforms to what is stated on the site. Put into practice this weekend, very good for 20kg of sausage.
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A
Rating: 5 out of 5
This toaster corresponds to my expectations and replaces my current toaster worn out by time and services. My note corresponds to a lack of a small protection at the level of the handle against heat. Otherwise, I recommend this product.
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A
Rating: 5 out of 5
book received quickly and conformed to my expectations
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A
Rating: 4 out of 5
Satisfied with the products and delivery.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
To date, I've always been satisfied with Tompress' services. On the downside, the prices sometimes seem a bit high. But then, quality of service has its price.
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A
Rating: 5 out of 5
Very happy with the product
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A
Rating: 5 out of 5
Beautiful braid
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