★★★★★
based on 20774 reviews published
Latest customer reviews
Great! Beautiful product, impeccable delivery.
Difficult to have a complete order
Thank you for your message.
Indeed, the restocking times for certain items can be a bit long.
Do not hesitate to call us when you want information about your order.
Sincere regards,
Customer service
It's difficult to place an order, I had to do it several times. I'm not an internet champion. There are some!
Thank you very much for your feedback. We understand that placing an order online can sometimes be complicated. For your next order, feel free to place it directly by phone at 05 63 71 44 99.
Looking forward to assisting you for a new experience.
Customer Service
I ordered one from them that I received 4 days ago, and what was my surprise to find that it was all scratched. So I called TomPress, and I was told that I shouldn't have accepted the package at the post office, and I was taken aback, it's the first time I've heard such a thing. Anyway, after insisting, the person finally told me to send an email to customer service, which I did within the hour that followed. And since then, no response from them, not even an acknowledgment of receipt of my request. So 4 days later, I called them back, and they told me that the attached photo does not display, and asked me to send a PDF. I immediately complied, asking for an exchange or a refund. I find that their after-sales service is not effective which does not bode well for the future .....
Thank you for your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Please be assured that we take your comments very seriously and that we will double our efforts to improve our after-sales service.
Regarding your case, a solution was actually provided to you several days ago.
Best regards,
The TomPress team
Very good product, fast delivery, I recommend
Very good material, fully satisfied
Everything went well...thank you
Very fast delivery shipping costs a bit high given the ordered item
Hello, order received quickly and in good condition, congratulations on your professionalism and seriousness, thank you
Always on top
Fast, compliant, efficient.
Nothing
Very well
Product compliant and delivery ok
Fast shipping, good tracking, this nutcracker is of good quality.
Everything is perfect
Very well shaved
Satisfied
Tb
Compliant order
In accordance with the description, perfectly packaged parcel and fast delivery. Thank you.
Very good product
Very happy
Everything went well as usual
Perfect
Super product
Nothing to complain about! Product conforms to the order! Thank you
Very good
I will place an order again soon
Very good.
Compliant transaction, quality products. Nothing to complain about.
Perfect
The package arrived before the expected date, which was very helpful to me. Thank you for your speed.
Package arrived well.
I highly recommend.
Never had a problem with this site. everything is fine.
Very good
Delivery speed and products matching my expectations
Order on Thursday at 2 PM, delivery to the pickup point on Saturday, great!!!
Order well received, products not yet used, but I have complete confidence because this is not the first time I order and I have always been satisfied