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A
Rating: 5 out of 5
very responsive to orders and delivery order at 2:30 pm on friday received saturday 11 am
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Fast delivery. Goods in good condition. Easy to use once you understand how it works
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
I regret that there is so much delay for a French fries cutter I am not very happy greetings
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A
Rating: 5 out of 5
Ras very well
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A
Rating: 4 out of 5
very satisfied overall
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A
Rating: 4 out of 5
Deliveries with companies like this, when you're still working, are very difficult to organize. every time i've ordered products from you, i've had to pick them up on a saturday, 25 kilometers from home. i'd have preferred to be able to pick them up at a pick-up point in the village. best regards.
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A
Rating: 4 out of 5
Ras
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A
Rating: 5 out of 5
Great for everyone, delivery times, packaging, product quality......
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A
Rating: 5 out of 5
GOOD SITE
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A
Rating: 3 out of 5
The product, indicated as being in stock on your site before the order was placed, was unavailable. Contrary to written and oral commitments, the payment was debited as soon as the order was placed, without waiting for shipment.
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Response from tompress.com
Hello, Indeed, the unavailability was revealed at the time of preparing the parcel, the payment had been put at the collection to start the sending. Unfortunately, the desired length was not available. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
As usual, no problem
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A
Rating: 5 out of 5
It would be great to have information on your website about possible relay points.
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Response from tompress.com
Hello, they are accessible from your address when you are logged on our site, or at step 3 of your shopping cart. Best regards.
A
Rating: 3 out of 5
lacks an explanatory note and instructions for use
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Response from tompress.com
Hello, Our apologies, it was sent to you yesterday by e-mail. Best regards.
A
Rating: 5 out of 5
Very good store. Too bad there are no seasonings without additives (aluminum) for home preparations.
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Response from tompress.com
Hello, which preparation contains it? Have you looked at our spices for charcuterie? Our spices for charcuterie are available here: https://www.tompress.com/CT-2176-epices-pour-charcuterie.aspx Best regards.
A
Rating: 5 out of 5
Very good quality product.
Super fast delivery. Very happy with this site. I highly recommend it.
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Super fast delivery. Very happy with this site. I highly recommend it.
A
Rating: 5 out of 5
good but not yet received the press (pretri35) already 2 months
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Response from tompress.com
Hello, The restocking is underway and should take a little longer. We will do our best to reduce this delay. Best regards.
A
Rating: 5 out of 5
Very good as usual.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect Excellent communication and on-time delivery
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Response from tompress.com
Hello, Thank you for your feedback and compliments. Best regards.
A
Rating: 2 out of 5
The time between my order and delivery was far too long.
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A
Rating: 5 out of 5
The quality of the whip is great, and shipping was very fast.
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A
Rating: 5 out of 5
Very fast delivery in 43 hours instead of 48 hours High-quality, well-packaged products
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A
Rating: 5 out of 5
Package delivered quickly. It's my gift for Christmas, so I'll use it afterwards.
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A
Rating: 5 out of 5
product lives up to expectations (only drawback: the feet are too short)
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A
Rating: 3 out of 5
floating hat delivered without the small plastic plug as shown in the photo; moreover, the package contains the stainless steel fitting but no plastic pipe for the extension; in short, on a product costing 250, you save 20 cts on the plug and probably 50 cts on 1 meter of plastic pipe. In short, for a saving of 70 cts, you're delivering a product that's unusable as it is. cdt
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Response from tompress.com
Hello, Our customer service left you a phone message on 03/12 for a previous request about this equipment. As indicated on our website, fermentation bung or stopper are optional if the customer chooses to transform his tank for fermentation or wine storage. The pneumatic seal has a nozzle that attaches directly to the pump for use. Best regards.
A
Rating: 5 out of 5
Ras everything was fine
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A
Rating: 5 out of 5
1st order completely satisfactory Fast delivery, very good packaging and very good communication of the order steps.
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A
Rating: 4 out of 5
Too slow, very expensive. Good product.
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V
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
very practical for medium quantities
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A
Rating: 4 out of 5
Hello, You sent me the link to get the discount for the product I ordered. When I received the product, the manufacturer's code on the packaging was not on the list to qualify for the discount. I didn't like it. 30 promised. Mrs Neveu
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Response from tompress.com
Hello, just fill in the coupon and return it. Everything is noted on the page: https://www.tompress.com/cms/offre-de-remboursement-bamix-2017-2018.aspx Best regards.
A
Rating: 5 out of 5
Fast, impeccable transaction. Thank you
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A
Rating: 5 out of 5
customer service available and attentive to customer needs
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A
Rating: 5 out of 5
Perfect. Nice catalog.
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A
Rating: 5 out of 5
deadlines met and merchandise as described
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A
Rating: 1 out of 5
We are December 06, 2018 and my order of 13/11/2018 with the correct references has still not been delivered (Beech sawdust for smoking 0.75 2.5 mm) ... Received on 15/11/2018 a package not corresponding to my order, returned on 19/11/218 at the request of tompress (received at SAV Tompress 21/11/2018) and since no news despite my reminders
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Response from tompress.com
Hello, Our apologies, your case is being processed, the after-sales service will take care of it as soon as possible. Best regards.