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A
Rating: 5 out of 5
Super product, excellent packaging, we were able to make sausages without any problems, these casings are of excellent quality.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Fast, fair price, good quality
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A
Rating: 5 out of 5
Faster than expected delivery, careful packaging
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A
Rating: 5 out of 5
everything is just as I expected
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A
Rating: 4 out of 5
the website is a bit complicated in stages.
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A
Rating: 5 out of 5
Product delivered within 15 days on the website, received in 48 hours. This in no way hinders the use of the product, which is very effective for what is expected of it. But given its price, we expect it to be perfect.
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A
Rating: 4 out of 5
Too bad the box arrived all dusty.
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A
Rating: 5 out of 5
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
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A
Rating: 5 out of 5
Very good site, you can find everything. Always fast delivery. Good quality. No complaints
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 5 out of 5
Product conforms to my expectations.
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A
Rating: 5 out of 5
Very good site I recommend Customer service very responsive nothing to complain continue like this
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A
Rating: 4 out of 5
delivery on time, goods as described, no need to contact customer service, overall good service
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A
Rating: 5 out of 5
A few comments taken into consideration. Very good relationship and excellent purchase. Very satisfied.
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A
Rating: 3 out of 5
I waited almost a month for my order (where is the 48 hour delivery time?) and my parcel was defective (I had to fiddle with a replacement key myself). On the other hand, the reception on the phone was very cordial.
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Response from tompress.com
Hello, We had to wait for the restocking of the out-of-stock item before sending it. Best regards.
A
Rating: 5 out of 5
Fast delivery and goods in perfect condition.
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A
Rating: 5 out of 5
Thank you for your responsiveness H. Savoyen
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A
Rating: 5 out of 5
An extensive catalog, attractive prices, fast and efficient order preparation and shipping, a model of its kind, well done Top Press.
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A
Rating: 5 out of 5
relatively long time between order and delivery ..... 2 months
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A
Rating: 5 out of 5
Very satisfied I will talk about it around me thank you soon for other orders Cordially
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A
Rating: 5 out of 5
Serious company, well-stocked catalog, you can find everything, very good
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A
Rating: 5 out of 5
Good product. Fast and reliable delivery.
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A
Rating: 5 out of 5
very satisfied . Order received quickly, conforms to my request.
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A
Rating: 5 out of 5
very good value for money
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A
Rating: 5 out of 5
fine
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A
Rating: 1 out of 5
The problem is that the product (jar) arrived broken. It has been returned to you. I think that you must not let go of the customer, who is dependent on the product being returned. You need to keep tracking the product so that the customer doesn't have to wait for your service provider's goodwill. In this way, the return will be made as quickly as possible so that you can satisfy your customer's purchase. I think
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Response from tompress.com
Hello, You did the right thing by refusing the merchandise broken in transit. The return is expected in our warehouses and we will take the necessary action as soon as we receive it. Best regards.
A
Rating: 5 out of 5
high quality products and very fast delivery
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A
Rating: 5 out of 5
There was a small error on the dispatched order but the customer service is so efficient that it makes up for it. Very satisfied with the service and the products.
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A
Rating: 5 out of 5
I appreciated the speed of delivery. Ordered on Monday and delivered on Tuesday.
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A
Rating: 5 out of 5
Order prepared and delivered very quickly.
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A
Rating: 5 out of 5
Fast, trouble-free notification of delivery
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A
Rating: 5 out of 5
Delivery took a long time because the Belgian post office was on strike.
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A
Rating: 4 out of 5
Evaluation impossible , the shipment has not yet reached us . Strike at the post office in Belgium .
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A
Rating: 5 out of 5
Perfect to have added the relay points in delivery...it really avoids being stuck or running after an unknown deliveryman...
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 4 out of 5
I haven't received my parcel yet
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V
Rating: 5 out of 5
Super glasses
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A
Rating: 1 out of 5
Items still not received following Bpost strike in Belgium
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Response from tompress.com
Hello, It's Tom Press that you give such bad marks, but we did provide the expected service. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good product but too expensive the same thing with more quantity I found cheaper
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