The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
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Acheteur Vérifié
Rating: 4 out of 5
hello , good equipment to be improved ( opinion of an agricultural engineer ) technical problem: the flywheel positioning axle (major defect) the reservation to screw the flywheel nut on the axle is non-existent it would be preferable to provide a key or other system I still have a nut no assembly instructions or description of parts good luck robert champion
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Response from tompress.com
Hello, Thank you for your suggestions, which we are studying with the manufacturer. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
I needed an extra juice bottle, so I contacted customer service to make sure I would be delivered on time.
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
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Acheteur Vérifié
Rating: 3 out of 5
hello my order was supposed to be ready in 15 days and it took a month to arrive. my preserves were waiting. a little note of apology would have been nice. cordially,
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Acheteur Vérifié
Rating: 5 out of 5
Very, very long-standing customer, never disappointed
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Acheteur vérifié
Rating: 5 out of 5
Fast delivery. The sachets are very practical to use.
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
Top of the top I recommend and pass on the message
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Acheteur Vérifié
Rating: 4 out of 5
products as ordered fast delivery so I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
wooden tap for the vinegar barrel. Once the order had been placed, delivery was very quick to replace the existing tap, which was deteriorating rapidly.
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compratore verificato
Rating: 4 out of 5
Excellent product
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Acheteur Vérifié
Rating: 2 out of 5
Delivery too long after order not notified if delivery problem.
Delivered after complaint
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Response from tompress.com
Hello, Unfortunately, you ordered items that were out of stock and we had to wait for them to be restocked. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Trustworthy site
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Acheteur Vérifié
Rating: 5 out of 5
Top-notch staff
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Acheteur Vérifié
Rating: 5 out of 5
Very good, order received very quickly and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
It's perfect
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Acheteur Vérifié
Rating: 3 out of 5
It's a pity that you have to wait until all the products are available for delivery.
You prioritize your organization over customer service ????
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Response from tompress.com
Hello, this is mainly a technical issue, which is why it is indicated in our terms and conditions. Our entire team is committed to providing you with the best possible service. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
I received an electric sterilizer with a broken handle. The after-sales service was reactive because following my phone call I got a new handle. How can I change it? Sincerely
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Response from tompress.com
Hello, I'll have our after-sales service contact you to guide you. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
good quality items delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
good customer service despite a 3-week wait
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Acheteur Vérifié
Rating: 5 out of 5
All in all, everything is perfect. The only negative point was the huge packaging for a 14cm lid, requiring a presence to receive the parcel. Thanks for the catalog.
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Acheteur Vérifié
Rating: 5 out of 5
Package arrived quickly after ordering in perfect condition. Just as I expected. I can't wait for my cabbages to be ready for harvesting so I can try my hand at making homemade sauerkraut.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
very good on all levels
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Acheteur Vérifié
Rating: 1 out of 5
I never received the product. The tracked parcel was announced as delivered on 19/10. That day, I did receive an envelope with your catalog and the invoice, but no product. Your customer service simply told me to check with the post office... In other words, you're on your own.
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Response from tompress.com
Hello, a file has been opened with our after-sales service. Research is in progress. As soon as we have information, our after-sales service will contact you. You can also contact us by e-mail or telephone, quoting reference 21699. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Excellent quality Thank you
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
Very good advice from the telephone service, fast delivery, only ++++
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Acheteur Vérifié
Rating: 5 out of 5
Good quality product, only drawback is that you can't manually set the desired temperature.
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Acheteur Vérifié
Rating: 5 out of 5
Ras
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Acheteur Vérifié
Rating: 4 out of 5
received on time, produced as expected.
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Acheteur Vérifié
Rating: 4 out of 5
The battery-powered motor is much too close to the drum, making it unsuitable for use with a gas grill.
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Acheteur Vérifié
Rating: 4 out of 5
All ok
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Acheteur Vérifié
Rating: 4 out of 5
Bottles ordered intact and compliant. Delivery by GEODIS catastrophic Delivery in 5 days instead of 48 hours, and even then it would have taken longer because I had to yell at the deliveryman to come on the agreed day because he made me take the day off to tell me it will be for tomorrow. And he didn't even want me to check the goods..."
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied good performance
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Acheteur Vérifié
Rating: 5 out of 5
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
Very happy,,,,
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable, meets expectations
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