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A
Rating: 5 out of 5
great, as usual :-)
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 3 out of 5
6 verrines out of 16 broken
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Response from tompress.com
Hello, and we're very sorry about this, but our after-sales service took the necessary steps to report the incident and obtained a refund for the broken items. I hope that the means put in place will make you change your mind about our services. Best regards.
A
Rating: 5 out of 5
Fast delivery-Product as expected and as described. Bravo
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A
Rating: 5 out of 5
I've ordered from you again and my daughter read your catalog and told me she'd seen things she'd only dreamed of...next time I'll order from you, because you're a serious company, which nowadays you don't find on every street corner. I appreciate your house and will recommend it to friends. Thank you
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Response from tompress.com
Hello, Thank you for all your compliments. See you soon Best regards.
A
Rating: 5 out of 5
I couldn't have wished for anything better. Delivery on time, perfect packaging, and the product (a Lagrange yogurt maker with extra pots) gives me complete satisfaction, simple and efficient. I couldn't ask for more.
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A
Rating: 2 out of 5
this appliance is not suitable for small red fruits (raspberries); very disappointed. no finer grid for this appliance. So, I regret my purchase. This should be made clear.
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Response from tompress.com
Hello, Tre Spade electric mincers do not have a seed extractor with berry cone option. If the item is new, unused and in its original packaging, you can return it to us. Simply contact our after-sales service department, which will give you all the information you need. We remain at your disposal. Best regards.
A
Rating: 5 out of 5
Specific product not found elsewhere, and not in the catalog, I had to send an email to TP to get the reference (quick response).
On the other hand, the product is a bit expensive :(
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On the other hand, the product is a bit expensive :(
A
Rating: 4 out of 5
Good choice but very professional access. Correct delivery times. Shipping charges too restrictive (no staggering according to invoice amount). I'll have to wait and see to evaluate the merchandise (tap) and I haven't had to deal with customer service.
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Response from tompress.com
Hello, thank you for your feedback, however, we do have several levels of shipping costs depending on the amount, from 0 to 30, from 30 to 120 and from 120 euros, they are offered Best regards.
A
Rating: 4 out of 5
Goods arrive on time.
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A
Rating: 5 out of 5
Delivery on time_ Package in perfect condition ( Bravo to all the team )
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A
Rating: 5 out of 5
Delivery by Chronopost zero, if you want to retain your customers change your delivery provider, otherwise say nothing about the rest.
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Response from tompress.com
Hello, thank you for your message. Exceptional disruptions have indeed slowed down the service. See you soon.
A
Rating: 5 out of 5
nothing to say, just perfect
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A
Rating: 5 out of 5
I live in French Guiana, I received my order 6 days after placing it super fast turnaround record bird scarecrows hyper effective Guyana is the Amazon and my apartment is surrounded by a forest and many birds too is too since I activate your scarecrows I find some peace that I appreciate its true value very effective thank you
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A
Rating: 4 out of 5
Satisfied with the product and the order-delivery process.
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Very good experience Good follow-up of our orders Good team that listens to us
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A
Rating: 5 out of 5
well-packaged goods next-day delivery
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A
Rating: 4 out of 5
outstanding packaging
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A
Rating: 5 out of 5
Always very satisfied with the service and the value for money. Fast, friendly service.
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A
Rating: 5 out of 5
It's perfect.
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A
Rating: 4 out of 5
I didn't analyse the delivery times properly????? I didn't understand the place of delivery????? I didn't get any feedback when I paid online and I didn't know if my order had been paid for???? And as a result, I wasn't able to complete my order. Too bad... I'm wondering whether I'll order again... Until now, I've been happy. But times can change.
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Response from tompress.com
Hello, I would like to gather the different accounts created, and define the billing address and the different delivery addresses. I suggest that we do this together to avoid any further inconvenience. Best regards.
A
Rating: 5 out of 5
Excellent equipment delivered promptly. I am very satisfied.
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A
Rating: 4 out of 5
I received the product I ordered fine.
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Nothing to report everything is ok
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A
Rating: 4 out of 5
no delivery problems, product conforms to our expectations
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A
Rating: 5 out of 5
impeccable
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A
Rating: 4 out of 5
The small complaint is that you sell batches of 12 jars but only batches of 10 lids. You should remedy this. Thanks in advance
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C
Rating: 5 out of 5
Excellent product and matching the description. Already tried: the jam comes out great by reducing the cooking time
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A
Rating: 5 out of 5
Thank you very much.
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A
Rating: 5 out of 5
Great work from all the teams who came together to complete my order. And a special mention for the telephone relationship and the follow-up of my order.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Superb telephone reception and advice, ultra-fast delivery.
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A
Rating: 5 out of 5
Very good, as usual.
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A
Rating: 4 out of 5
Calberson did not leave a delivery notice, I was not delivered, 8 days without news the tracking link does not work, it was you who warned me that the package was at calberson, I had to move, the package was in very bad êtas opened by the side fortunately very well protected pots intact claude Vatin
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A
Rating: 5 out of 5
Order placed on a Sunday evening, delivery on Tuesday, nothing to say, it's perfect.
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A
Rating: 5 out of 5
I am very satisfied with the service. Fast delivery. Easy to assemble and practical. I would have appreciated a recipe booklet, as the one listing the best Spanish restaurants where you can enjoy real paella is not really useful.
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Response from tompress.com
Hello, you'll find all our paella tips on our website: https://www.tompress.com/A-10006407-nos-conseils-pour-cuisiner-la-paella.aspx I'll let you discover all the recipes Best regards.
A
Rating: 5 out of 5
Excellent services
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A
Rating: 5 out of 5
Good qualities.
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A
Rating: 5 out of 5
nothing to say everything was fine, packaging, delivery
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