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A
Rating: 5 out of 5
I didn't know about this business. It's very complete.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
At Tom Press, items are so well selected that you're never disappointed.
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A
Rating: 5 out of 5
The materials and delivery times were just what I was looking for.
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A
Rating: 5 out of 5
Good quality paper. I recommend
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V
Rating: 5 out of 5
German operating instructions are desirable
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A
Rating: 4 out of 5
too bad the shipping price is a bit high
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A
Rating: 5 out of 5
excellent product
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A
Rating: 5 out of 5
Hello, I had made a mistake in my order reference, the service called me to ask if I wanted to change, others would have sent the package. So I changed and asked if the delivery time would be the same because I needed this article to prepare my birthday. It arrived on time with a message and a birthday present BRAVO and thank you.
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Response from tompress.com
Hello, With pleasure We hope everything went well. See you soon
A
Rating: 5 out of 5
Improved order/delivery times Easy telephone contact Well-designed packaging Pleasant overall appearance. Easy to use Point for improvement: the lightweight plastic fittings are easier to use.
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A
Rating: 4 out of 5
Happy with my purchase
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A
Rating: 2 out of 5
the catalog mentions equipment and a price that doesn't correspond to reality. it's deception. My interlocutor (who did her job) apologized on the phone for the company, but no commercial gesture was offered. not even to take back the products. it's heartbreaking. would certainly not recommend again, as I can't trust the presentation of the products offered.
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Response from tompress.com
Hello, We apologize for this error in our paper catalog. We can, of course, organize the return of accessories that do not suit you. I will prepare the return tracking file and send you the details as soon as possible. Best regards.
A
Rating: 5 out of 5
All correct
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A
Rating: 5 out of 5
Perfect
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V
Rating: 3 out of 5
Delivery much too late, no competent information when asked on the phone.
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A
Rating: 5 out of 5
Fast delivery.impeccable merchandise.very satisfied.
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A
Rating: 5 out of 5
I have nothing else to say but that everything was perfect.
Your catalog is impressive With my best regards C. Engel
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Your catalog is impressive With my best regards C. Engel
A
Rating: 2 out of 5
package already opened on receipt in the mailbox and 1 product is missing, claim sent directly to the post office, you're on your own and that's it; In summary: only 1 product for 2 paid.
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Response from tompress.com
Hello, you need to file a complaint with your post office. The condition of the parcel must be noted and a report drawn up. Only the addressee can present the parcel at the post office. Best regards.
A
Rating: 5 out of 5
Extremely fast delivery with packaging in perfect condition. Very satisfied with the operation of the device
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A
Rating: 5 out of 5
Very fast service and quality product.
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A
Rating: 2 out of 5
I would have liked the broken item to be shipped back to me, rather than a 0.65 refund.
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A
Rating: 5 out of 5
for my first order at Tompress no problem all good customer service who called me for an address check bravo
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Not disappointed, good service, Thank you
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A
Rating: 5 out of 5
Perfect and fast delivery in Switzerland.
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A
Rating: 5 out of 5
as ordered
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A
Rating: 4 out of 5
packaging on pallets very limited parcels often balanced on the pallet
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A
Rating: 5 out of 5
nothing to complain about it was perfect
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A
Rating: 5 out of 5
serious and competent
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A
Rating: 4 out of 5
the products correspond perfectly to our expectations. Extremely fast delivery by post
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A
Rating: 5 out of 5
Perfect in every way. Thanks Tompress
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A
Rating: 3 out of 5
Despite paying for fast delivery our parcel was received late.
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Response from tompress.com
Hello, We are opening a claim to find out the details of the delivery. We will keep you informed of the progress of the investigation. Best regards.
A
Rating: 5 out of 5
I only made my first order, but I'm happy.
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A
Rating: 4 out of 5
non-essential device
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A
Rating: 2 out of 5
order arrived 2 months after ordering on the internet, nobody called to tell you that products were missing and the cardboard box that was supposed to protect the equipment was burst... Given the prices, one expects a better service... especially since there was no excuse other than a discount for the next order of... 1 euro... I don't think I'll be using it...
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Response from tompress.com
Hello, We're sorry you had to wait for your order, but we're doing everything we can to reduce restocking times. However, the condition of the parcel on receipt is not normal. Did you receive an accompanying document? A report from the letter carrier? Were there any breakages or damaged items? Best regards.
A
Rating: 5 out of 5
very satisfied with tompress,fast delivery,well packed,very good material
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V
Rating: 5 out of 5
Everything in order
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A
Rating: 4 out of 5
good site, good products, recommend
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A
Rating: 5 out of 5
first try very happy
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A
Rating: 5 out of 5
perfect thank you Mr RENAULT
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A
Rating: 4 out of 5
delivery RAS base and lid a little difficult to fit works well for new potatoes
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