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Rating: 5 out of 5
Everything was good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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Rating: 5 out of 5
I discovered Tompress through the Chasseur Français, and I was looking for an establishment that would supply me with spices and casings to make sausages with game, which a friend had introduced me to. My wish came true and in all modesty...with success, thank you!
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Rating: 5 out of 5
Hello, No problem, the order went perfectly. Viviane HEITZ
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Rating: 5 out of 5
All products are of good quality
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Rating: 5 out of 5
super product i recommend it
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Rating: 5 out of 5
Fast delivery, thank you
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Rating: 5 out of 5
Always happy with the quality of the welcome. We haven't tested the smoker yet, but it's exactly what I ordered.
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Rating: 4 out of 5
good quality -
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Rating: 5 out of 5
Order perfectly as described. Careful packaging, fast delivery. No complaints.
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Rating: 5 out of 5
Delivery time a little long.
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Rating: 4 out of 5
We went to collect the parcel from the carrier The parcel box was damaged Fortunately the product was in good condition
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Rating: 5 out of 5
Fast delivery, correct packaging, material as ordered. Very satisfied.
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Rating: 5 out of 5
very good product thank you
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Rating: 5 out of 5
Very good material, especially for the knife
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Rating: 4 out of 5
On the whole it's okay
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Rating: 3 out of 5
Hello, I'm disappointed by the product delivered, the stainless steel bowl has a dent. It's still functional, of course, but aesthetically it's not great, given that the cut is original, as the packaging is intact. Why did you deliver this appliance in this condition? I haven't made a note of customer service because I'm waiting for a reply from you to this comment. Have a nice day.
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Response from tompress.com
Hello, I'm reporting this immediately to our customer service department. I'll get back to you as soon as possible. Best regards.
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Rating: 5 out of 5
Very good service....satisfied.
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Rating: 5 out of 5
Order conforms, delivered quickly and in good condition
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Rating: 5 out of 5
very well packaged (fragile glass bottles)
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Rating: 2 out of 5
Over a month's delay, promises from customer service to call back to give the deadlines, but nothing...
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Response from tompress.com
Hello, With the craze for homemade butter, a lot of products were being made. We're sorry that the deadlines couldn't be more precise. We'll do our best to improve the follow-up. Best regards.
A
Rating: 5 out of 5
Delivery and compliant products
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Rating: 5 out of 5
Fast service and correct order.
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Rating: 5 out of 5
I am very satisfied with my order. Thank you
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Rating: 5 out of 5
Excellent after-sales service
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Rating: 2 out of 5
I will never recommend your site: site not updated. I am told that the product is no longer in stock when on your site it appears to be in stock. I'm told I'll be delivered in the last week of May by chronopost whereas I'm delivered in June by gsl. No explanation from you and no commercial gesture, which would be the least you could do when you're wrong.
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Response from tompress.com
Hello, We are sorry that the restocking deadlines could not be met. A traditional 48-hour delivery was planned, but as indicated by telephone, we opted for a 24-hour express delivery via GLS at our expense. This meant that your order was delivered the very next day. We hope you appreciated this effort. Best regards.
A
Rating: 5 out of 5
first purchase with you, a total success, speed, product quality, excellent management and follow-up, despite the distance I'm in Belgium. You have one more customer today, and thank you for your good service.
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Rating: 4 out of 5
On the whole I'm happy with what I've bought from you.
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Rating: 5 out of 5
Always quality materials
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Rating: 5 out of 5
Fast delivery as soon as the parcel was sent.
The items were well packaged and conformed to the order. It was a gift, I have no feedback on the product itself.
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The items were well packaged and conformed to the order. It was a gift, I have no feedback on the product itself.
A
Rating: 5 out of 5
Everything is perfect
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Rating: 4 out of 5
fast express order and delivery, I recommend ...very professional , thank you
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Rating: 5 out of 5
impeccable
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Rating: 2 out of 5
the bird buzzer doesn't work it's located less than 4m from where the swallows land and nest (on white wood on the front of the house) it emits signals but doesn't buzz anything at all sorry
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Response from tompress.com
Hello, it may take a few days for the device to become fully effective, so please check the battery regularly. Best regards.
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Rating: 5 out of 5
Everything is perfect
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Rating: 5 out of 5
I already knew what I was buying, so there were no surprises about the quality. The transport was excellent (no breakages), and the delivery times were good too.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
As described. Transport impeccable. R À S
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Rating: 5 out of 5
Nothing to say everything is perfect
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Rating: 5 out of 5
complies with deadlines and product
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Rating: 5 out of 5
Item conforms to my expectations. Fast delivery.
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