The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Acheteur Vérifié
Rating: 3 out of 5
The parcel arrived in Nancy 36 hours after the order was placed. Pretty impressive. But less impressive is the fact that it took a week to finally arrive at my house.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
I had to buy this appliance to complete my November order, despite the advice of the salesman I spoke to on the phone.
The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.
Translated reviews
Response from tompress.com
You can, it just requires more supervision.
A
Acheteur Vérifié
Rating: 2 out of 5
the photo of the spit is, like mcdo's photos, more appetizing than the real thing.
Translated reviews
Response from tompress.com
Hello, What are you missing compared to the photo? What's the difference? Please do not hesitate to come back to us and modify your opinion.
A
Acheteur Vérifié
Rating: 3 out of 5
correct product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The product ordered two weeks before Christmas arrived well in time - even abroad - Much appreciated gift.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Ras
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Very good quality, very good telephone reception, quality merchandise.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
short
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I had ordered beech sawdust, not sawdust and shavings. As I haven't used it yet, I'll let you know what I think.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
Hello, my order still hasn't arrived. I phoned on December 21st and your employee told me that I would receive my parcel on December 23rd. It's now December 27th and I still haven't received anything. Thank you for sending me my order. Pascale Dumont
Translated reviews
Response from tompress.com
Hello, the parcel left on 15/12 was not delivered on time, we have opened a complaint with the postal services, the tracking file is still pending. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
Keep up the good work
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
A well-constructed site, USEFUL products and, on delivery, the paper catalog to dream about other projects.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Great product. Delighted with my purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Telephone contact because a problem with unavailable products could delay delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
delivery ok goods correspond to the order very well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfectly compliant and very quick in this festive season, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.
Translated reviews
Response from tompress.com
Hello, Are you unhappy because you were able to call a toll-free number? Because a professional answered? Because we delivered despite the break? We remain at your disposal, please do not hesitate to come back to your comment J
A
Acheteur Vérifié
Rating: 4 out of 5
Fine, but the price of transport spoils the fun.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
still no news of my December 13 order and my request to cancel it if it didn't arrive by Christmas.... Allo Allo Is there anyone on the line?
Translated reviews
Response from tompress.com
Hello, Yes, the necessary steps were taken when you called. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery, fantastic, thank you Perfect espresso machine, efficient, delicious coffee, no more consumables Unbeatable value for money
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Totally satisfied with the delivery and the material
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
the products were in perfect condition but fortunately my ice cream maker was well packed because the parcel arrived ripped open on two sides it would need stronger packaging. otherwise nothing to complain about the products, we are happy with them cordially Mme Résimont
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
good contact and telephone reception.
The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, I don't really understand how the ripening assistant works. It always displays the same thing day after day.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
product conforms to our expectations delivery as expected without any problem everything was perfect see you soon
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
a positive 1st experience
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Very good, fast, efficient service. Very competent telephone staff. Quality material. Very satisfied. Fast delivery, nothing to say. Very complete company that knows its products very well and knows how to promote them. Keep up the good work.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Ultra fast, even during the holiday season, quality products.
Translated reviews
V
verified buyer
Rating: 4 out of 5
Delivery nearer 7 days not 48hrs mentioned.
Response from tompress.com
Hello, We can delivered in 48 hours when de delevery is in France. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
short
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
Perfect, but I couldn't find the invoice. Could you please send it to us? Thank you Philipe VANDERSTICHEL O'COIN DES SAVEURS
Translated reviews
Response from tompress.com
Hello, Yes, I'll send it to you right away. Our apologies. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
Serious professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Fast compliance, I recommend it, see you next time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good customer service very serious and safe site
Translated reviews
C
compratore verificato
Rating: 5 out of 5
We were enraptured by the precision and dexterity of the syringe.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
deadline met, product conforms
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
CLEAR
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 