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A
Rating: 5 out of 5
it's clear, it's very good, thank you.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
All reviews
A
Rating: 5 out of 5
Delivered quickly, thank you.
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A
Rating: 5 out of 5
Very good. Fast order, as described on the website. Products well packaged and of good quality. Thank you very much.
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V
Rating: 1 out of 5
Paid in advance, did not receive the goods. Then no reply to my email asking where the goods were, but asking for an evaluation. Many thanks
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Response from tompress.com
Hello, your order was returned on 30/11/2017 because you were not present during delivery and the package was not removed within 10 days. Our after sales service has sent you an email to contact us. Regards.
A
Rating: 5 out of 5
A small problem with the availability of the order, but the customer service was very attentive and kept me informed of the progress of the process. I used the corer to remove the arbutus (be careful to provide a small grid for this type of fruit).
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A
Rating: 5 out of 5
Fast delivery as ordered
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A
Rating: 5 out of 5
Fast and careful delivery. Excellent merchandise that I am completely satisfied with and professional customer service. I highly recommend the quality in every respect. Thank you
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A
Rating: 5 out of 5
RAS Perfect
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A
Rating: 5 out of 5
well packaged product fast delivery very good
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A
Rating: 5 out of 5
perfect and super fast
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V
Rating: 5 out of 5
Fast, uncomplicated delivery by GLS, goods arrived undamaged and as described, friendly cover letter, advertising inserts not intrusive. Small credit note for the next order. I am very satisfied, although I was worried at first because the company is in France. But everything is perfect. Gladly again
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A
Rating: 5 out of 5
Things are always running smoothly at Tompress.
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A
Rating: 5 out of 5
Excellent service. Fast delivery. Attractive price, the book I bought was much more expensive elsewhere... I recommend this site without hesitation.
Thank you very much
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Thank you very much
A
Rating: 5 out of 5
Very good store...articles quality-price: super Fast delivery, always well packed, goods always conform to my expectations.... The only small problem like many stores on the net, the very high FDP.
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A
Rating: 5 out of 5
The products delivered correspond to our order
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast shipping. Item as described. Recommend.AAAA
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A
Rating: 5 out of 5
Impeccable as usual.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
it's a shame you no longer sell the old fish hooks with curved spikes, which were much finer.
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A
Rating: 5 out of 5
Very happy with our purchase, and delivered on time.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
The deliveryman who delivered our parcel to our home could not find our address despite correct labelling on your part.
He was more than unpleasant on the phone and when he arrived at our home. No hello, impossible to check the parcel before signing for it, really unpleasant person.
Translated reviews
He was more than unpleasant on the phone and when he arrived at our home. No hello, impossible to check the parcel before signing for it, really unpleasant person.
Response from tompress.com
Hello, Thank you for your feedback, we apologize for the inconvenience, we have reported this behavior to the transport company. Kind regards.
A
Rating: 5 out of 5
RAS IMPECCABLE
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A
Rating: 5 out of 5
A small problem was solved in 3 minutes on the phone. Many thanks to my correspondent at Tom Press. I've been a customer for about 10 years, and I've never had a problem. A company with a rare dynamism. Bravo
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A
Rating: 5 out of 5
Impec, everything was perfect.
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A
Rating: 5 out of 5
Always very satisfied...delivery as ordered...in a timely manner. Nothing to say...
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A
Rating: 5 out of 5
Fast delivery Order carefully packaged Item as described Very good 10/10 continue
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V
Rating: 5 out of 5
Fast, simple, safe Product corresponds to the description
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A
Rating: 3 out of 5
The platform didn't warn me of the delivery date, which was a waste of time for them and for me.
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A
Rating: 5 out of 5
Meets our expectations
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A
Rating: 5 out of 5
Very good, very fast delivery, thank you very much
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Luckily, the book was in a box that was far too big and protected: the box was half crushed... As for the book, it was a hit with the recipient: clearly explained with very explanatory photos, it made her want to start sculpting straight away. All that remains is to find the necessary tools.
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A
Rating: 4 out of 5
Well, if I ever needed this kind of item, I wouldn't hesitate for a second. I'd definitely call on TOMPRESS. JBL
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A
Rating: 5 out of 5
Bonjour, c'est top, le quoique pour moi comme je suis en Suisse c'est la douane environ Fr. 35.- a chaque envoi. mais voila Belle fêtes a toutes l'équipes. Hi Jean-Luc
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A
Rating: 5 out of 5
Bonjour, c'est top, le quoique pour moi comme je suis en Suisse c'est la douane environ Fr. 35.- a chaque envoi. mais voila Belle fêtes a toutes l'équipes. Salut Jean-Luc
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Response from tompress.com
Hello, Thank you for your positive comment and your loyalty. A very happy holiday season to you too. Best regards.
A
Rating: 5 out of 5
perfect, as indicated on the site, fast delivery, highly recommended
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A
Rating: 4 out of 5
Before placing my order, I called Tompress to say that I'd be away the following week and that I'd have to postpone delivery. No problem," I was told by a charming person, "as soon as I see your order, I'll do what's necessary. My order arrived while I was away and was presented twice before I got home. Nothing serious, but you have to try and keep your word.
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Response from tompress.com
Hello, We apologize for the inconvenience. The order was indeed dispatched immediately without being seen by your contact person. Once again, our apologies for the inconvenience. Best regards.
A
Rating: 3 out of 5
great product, I love the catalog, the delivery arrived well too. However, I wrote to customer service and they never replied. Good thing they have good products.
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Response from tompress.com
Hello, A reply was sent to you on 27/11. Best regards.