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A
Rating: 5 out of 5
Perfect material, service and delivery, as usual.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 755 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
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A
Rating: 5 out of 5
Fast and precise. Quality at the rendezvous.
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A
Rating: 2 out of 5
Device received damaged
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A
Rating: 5 out of 5
Very satisfied with the products, good packaging, fast delivery, only comment concerning my price, which is sometimes too high.
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A
Rating: 5 out of 5
R.A.S
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A
Rating: 5 out of 5
Fast very happy I could not find any more filter in the stores I will order again very soon Thank you
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A
Rating: 5 out of 5
Customer service was friendly, attentive and efficient. Everything impec
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A
Rating: 5 out of 5
Thank you for the speed and value for money.
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A
Rating: 5 out of 5
Good quote perfect order
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A
Rating: 4 out of 5
Compliant
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A
Rating: 5 out of 5
All very well
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A
Rating: 5 out of 5
Top the plate is exactly what I was looking for for my new kitchen It will be used to cut bread, meat, prepare bread doughs or anything else
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A
Rating: 5 out of 5
very good good product price within the norm
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A
Rating: 5 out of 5
a faster turnaround would be desirable
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A
Rating: 5 out of 5
Customer-focused, responsive and commercial.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
very very good
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Nickel
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V
Rating: 4 out of 5
Everything top fast delivery, goods not damaged
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A
Rating: 5 out of 5
A charming person on the phone for information and very fast delivery. I am very satisfied with this company.
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A
Rating: 5 out of 5
fast, perfect packaging very good follow-up nothing to say perfect perfect.
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A
Rating: 4 out of 5
The product conforms to my expectations. Delivery was made within 48 hours as expected.
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A
Rating: 5 out of 5
the equipment ordered suits me perfectly good quality good condition fast delivery very good
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A
Rating: 5 out of 5
RAS. The site is great, as are the products. Delivery is fast and the product was very well packaged, so well protected. I recommend TomPress
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A
Rating: 5 out of 5
small order, no worries about merchandise
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A
Rating: 3 out of 5
if I didn't contact tompress my parcel wouldn't have been presented and to get it we went to Alleur. there the person who gave me the parcel didn't want me to open it to check its contents even though six labels proved the contradiction.
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A
Rating: 5 out of 5
Very well done catalog and easy to access website. Very competent staff. I had a very nice and friendly lady on the phone. Delivery service very well organized. Quality products. Fast, efficient, respectful of the customer. Keep it that way.
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A
Rating: 5 out of 5
Extremely fast delivery, perfect packaging and excellent merchandise.
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A
Rating: 5 out of 5
Very good but the invoice is missing
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Response from tompress.com
Hello, I apologize for this oversight. I'll e-mail it to you right away. Best regards.
A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
Satisfied with tompress, bought chopper n°22, I will continue to order the plates and the rest of these options, thank you.
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A
Rating: 1 out of 5
Hello Sirs, I ticked 1 star but you don't deserve it. For me it's 0,0,0. I'm 100 disappointed because: I sent you a complaint e-mail via your site's contact page yesterday, January 23rd, but still no reply or acknowledgement of receipt, after more than 24 hours.
carton2 in carton1 was open, and breakage inside + pestle handle missing Wait for reply.
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carton2 in carton1 was open, and breakage inside + pestle handle missing Wait for reply.
Response from tompress.com
Hello, We apologize for the inconvenience and disappointment caused. Your message has reached us, we replied yesterday and opened the follow-up file with our after-sales service, which is waiting for additional information before taking the necessary action. I'll send you all the information by e-mail today. Best regards.
A
Rating: 5 out of 5
R A S
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A
Rating: 1 out of 5
after 15 days I still haven't received my order
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Response from tompress.com
Hello, Your package left on 12/01/2018 is being returned to us by the post office, they were unable to deliver, the cause will be known to us upon receipt of the return. Our after-sales service is following your case. Best regards.
A
Rating: 5 out of 5
Everything was fine See you soon
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A
Rating: 4 out of 5
rupture on an article ...not informed, had to call to receive my order without this article
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A
Rating: 5 out of 5
2nd purchase on your site and still the same easy search.
Good quality product delivered on time.
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Good quality product delivered on time.
A
Rating: 4 out of 5
No comment.
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