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J
Rating: 5 out of 5
nothing to complain about, rational and honest product (the dishonesty of scams is becoming the norm ...) thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 705 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
L
Rating: 5 out of 5
Fast delivery RAS
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B
Rating: 5 out of 5
Very satisfied with the service. Very professional people who are serious and attentive to the customer
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F
Rating: 4 out of 5
hello 6 months to receive the item a bit long
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Response from tompress.com
Hello Fabrice,
We sincerely thank you for your feedback and are delighted that you have received your item! We understand that the delay may have seemed long and appreciate your patience as well as your understanding.
We hope to see you soon in our online store.
Best regards,
The Tompress.com team
We sincerely thank you for your feedback and are delighted that you have received your item! We understand that the delay may have seemed long and appreciate your patience as well as your understanding.
We hope to see you soon in our online store.
Best regards,
The Tompress.com team
Y
Rating: 5 out of 5
Very good and fast delivery
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G
Rating: 4 out of 5
slow delivery (2 months=
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Response from tompress.com
Hello Guy,
We sincerely thank you for your review and are pleased to learn that you are generally satisfied with your experience. We take your feedback regarding delivery into account and strive to improve this service.
We wish you an excellent day,
The tompress.com team
We sincerely thank you for your review and are pleased to learn that you are generally satisfied with your experience. We take your feedback regarding delivery into account and strive to improve this service.
We wish you an excellent day,
The tompress.com team
A
Rating: 4 out of 5
ok
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Response from tompress.com
Hello Alain,
We warmly thank you for your positive review! We are delighted that your experience met your expectations. Your satisfaction is our priority and we hope to see you very soon in our store.
Best regards,
The tompress.com team
We warmly thank you for your positive review! We are delighted that your experience met your expectations. Your satisfaction is our priority and we hope to see you very soon in our store.
Best regards,
The tompress.com team
Y
Rating: 5 out of 5
Order in accordance with the order and delivered within the agreed deadlines. Thank you very much and see you next time. Have a nice day. Yves
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T
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Fast shipping of the product and received on time
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T
Rating: 5 out of 5
Excellent and fast!
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J
Rating: 5 out of 5
Compliant
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J
Rating: 5 out of 5
perfect
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T
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
in accordance with the order and received within the expected deadlines
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P
Rating: 5 out of 5
Ease of ordering and speed of delivery
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É
Rating: 5 out of 5
Very fast shipping, well packaged parcel Thank you
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C
Rating: 5 out of 5
Great product. Impeccable delivery times.
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
On-time delivery Complete and well-packaged order, perfect
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L
Rating: 5 out of 5
You really mastered the 5 stars
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P
Rating: 5 out of 5
Very satisfied, thank you very much. I highly recommend.
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A
Rating: 5 out of 5
Very satisfied with our purchase, delivered as quickly as possible, and well advised during a contact before the purchase online.
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F
Rating: 4 out of 5
Very fast shipping unfortunately delivery took 4 days by Chronopost while I had paid an additional €6.90 to be sure of being delivered quickly. Carrier to be banned rarely respects delivery times.
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Response from tompress.com
Hello François,
We sincerely thank you for your positive feedback and are pleased to learn that the shipping was fast on our side. However, we regret that the delivery by Chronopost did not meet your expectations and understand your frustration.
We hope to see you soon in our store for new shopping experiences.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback and are pleased to learn that the shipping was fast on our side. However, we regret that the delivery by Chronopost did not meet your expectations and understand your frustration.
We hope to see you soon in our store for new shopping experiences.
Best regards,
The tompress.com team
C
Rating: 5 out of 5
Very good, excellent quality.
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M
Rating: 5 out of 5
Good
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N
Rating: 5 out of 5
Perfect dish, high edge.
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L
Rating: 1 out of 5
Before placing the order and for information regarding a potential order, customer service was very responsive. However, upon receipt, while we discovered impacts on a stainless steel element and a lack of paint, the responses have become longer and for now, we still do not have a solution to our problem, which prevents us from using the material while waiting for their response.
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Response from tompress.com
Hello,
Thank you for your patience and we apologize for this processing delay.
Your file has been processed. However, the delay has been exceptionally extended due to the holiday period, which has caused a temporary slowdown in our usual timelines.
Thank you for your understanding and we remain at your disposal for any further questions.
Best regards,
The tompress.com team
Thank you for your patience and we apologize for this processing delay.
Your file has been processed. However, the delay has been exceptionally extended due to the holiday period, which has caused a temporary slowdown in our usual timelines.
Thank you for your understanding and we remain at your disposal for any further questions.
Best regards,
The tompress.com team
A
Rating: 5 out of 5
Good purchase, favorite
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C
Rating: 5 out of 5
Satisfied with my purchase that matches its description and pleased with the fast delivery. I recommend.
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D
Rating: 5 out of 5
Nothing to say. Excellent material. Received quickly.
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P
Rating: 5 out of 5
Purchase of opportunity for Revol cups at a third of the price, fast shipping and very well packaged, I will return!
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C
Rating: 5 out of 5
Thank you very much!
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A
Rating: 5 out of 5
Effective and fast. Quality product.
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M
Rating: 2 out of 5
Product shipping error
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Response from tompress.com
Hello Monique,
Thank you for taking the time to share your experience and we are sorry for the shipping error. The file has been processed by customer service and is now closed.
Best regards,
The tompress.com team
Thank you for taking the time to share your experience and we are sorry for the shipping error. The file has been processed by customer service and is now closed.
Best regards,
The tompress.com team
A
Rating: 5 out of 5
Fast and of very good quality. I will recommend without regret
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A
Rating: 5 out of 5
top notch fast delivery
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F
Rating: 5 out of 5
Very nice jar lids, quick order. Perfect. Too bad it wasn't possible to order the matching glass jars.
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T
Rating: 5 out of 5
Meets expectations Very fast delivery
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