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G
Rating: 5 out of 5
very good and very fast
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 481 published reviews
Summary of reviews
Tompress.com delivers fast, reliable service with swift shipping and careful packaging that keeps items protected and arriving on time. Customers repeatedly note accurate product descriptions, solid materials, and good value for money, highlighting quality products and favorable price ratios. The store earns praise for responsive, helpful support and proactive communication, with positive experiences from order through delivery and after-sales assistance. Overall, customers enjoy efficient transactions, timely deliveries, and dependable service that encourages repeat purchases.
All reviews
J
Rating: 1 out of 5
It's a shame we can't use zero capucin or the paint doesn't hold and runs into the meat on the first use!!!!
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Response from tompress.com
Hello Julien,
We apologize for the inconvenience encountered during your order. As soon as we received your complaint, we took care of your request and proceeded with the refund.
We hope this solution met your expectations and we remain at your disposal if you have any questions. Your satisfaction is our priority.
Best regards,
The tompress.com team
We apologize for the inconvenience encountered during your order. As soon as we received your complaint, we took care of your request and proceeded with the refund.
We hope this solution met your expectations and we remain at your disposal if you have any questions. Your satisfaction is our priority.
Best regards,
The tompress.com team
J
Rating: 5 out of 5
Hello very satisfied with the merguez spice very good satisfied with the product I plan to order more at the end of July
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P
Rating: 5 out of 5
Super service tompress
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C
Rating: 5 out of 5
perfectly fast
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J
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
perfectly satisfied perfect product and delivery too
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M
Rating: 5 out of 5
Hello, I would like to thank you first, then I congratulate you on your speed and credibility. This is my first time coming to you. Very satisfied. Best regards
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F
Rating: 5 out of 5
Order placed, package arrived broken by chronopost and immediately replaced. The product is perfect. Very good company, pleasant and responsive. I recommend.
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G
Rating: 5 out of 5
Product as described. Deadline respected.
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J
Rating: 5 out of 5
Well received my package thank you for all the service. See you soon on the site.
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S
Rating: 5 out of 5
Fast and in good condition, well packaged.
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B
Rating: 4 out of 5
Quality of the ordered part, delivery time respected Looking forward to the next order
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Response from tompress.com
Hello Bruno,
We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.
Best regards,
The tompress.com team
S
Rating: 3 out of 5
It's a shame that the 2 words requested for the engraving were noted too centrally, a line shift would have been beneficial aesthetically for a height balance.
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Response from tompress.com
Hello Stéphane,
Thank you for taking the time to share your opinion.
After verification, it seems that your comment does not correspond to the item ordered from us. It is possible that there was a mix-up with another purchase.
If you would like to report a problem regarding your order, we invite you to contact our customer service. We will be happy to review your situation and provide a solution if necessary.
Best regards,
The tompress.com team
Thank you for taking the time to share your opinion.
After verification, it seems that your comment does not correspond to the item ordered from us. It is possible that there was a mix-up with another purchase.
If you would like to report a problem regarding your order, we invite you to contact our customer service. We will be happy to review your situation and provide a solution if necessary.
Best regards,
The tompress.com team
D
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
All good
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B
Rating: 5 out of 5
Delivery time respected. Product conforms to its presentation and is very well packaged.
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J
Rating: 5 out of 5
Fast delivery. Products conform to the description.
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S
Rating: 5 out of 5
In line with my expectations
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M
Rating: 3 out of 5
Very Good Thank you
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Response from tompress.com
Hello,
Thank you very much for your feedback and for your positive comments. We are delighted to read that your experience has given you complete satisfaction.
However, we noticed that your review is accompanied by a 3-star rating. If this rating does not reflect your feelings and is an error in selection, you can certainly modify it.
Thank you again for your trust and we look forward to serving you again.
Best regards,
The Tom Press team
Thank you very much for your feedback and for your positive comments. We are delighted to read that your experience has given you complete satisfaction.
However, we noticed that your review is accompanied by a 3-star rating. If this rating does not reflect your feelings and is an error in selection, you can certainly modify it.
Thank you again for your trust and we look forward to serving you again.
Best regards,
The Tom Press team
D
Rating: 5 out of 5
Delivery times respected and quality as desired.
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M
Rating: 5 out of 5
Always on top as usual
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L
Rating: 1 out of 5
5 months for a spoon, certainly large, but still!!
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Response from tompress.com
Hello,
We are sorry that the delivery time for your order did not meet your expectations.
This exceptionally long delay is due to supply constraints beyond our control. We completely understand your frustration and sincerely regret this wait.
We thank you nonetheless for your patience and hope that the quality of this large spoon will meet your expectations.
Best regards,
The Tom Press team
We are sorry that the delivery time for your order did not meet your expectations.
This exceptionally long delay is due to supply constraints beyond our control. We completely understand your frustration and sincerely regret this wait.
We thank you nonetheless for your patience and hope that the quality of this large spoon will meet your expectations.
Best regards,
The Tom Press team
P
Rating: 5 out of 5
Good product, made in France, serious and quality, I recommend
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M
Rating: 1 out of 5
Perfect
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Response from tompress.com
Hello,
Thank you very much for your comment, which makes us very happy!
However, we noticed that your review shows a one-star rating, while your comment is very positive. This may be a selection error.
If that is the case, please feel free to change your rating. It would help us a lot and better reflect your experience.
Thank you again for your trust, and we look forward to serving you again!
Best regards,
The Tom Press team
Thank you very much for your comment, which makes us very happy!
However, we noticed that your review shows a one-star rating, while your comment is very positive. This may be a selection error.
If that is the case, please feel free to change your rating. It would help us a lot and better reflect your experience.
Thank you again for your trust, and we look forward to serving you again!
Best regards,
The Tom Press team
J
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
perfect in every way
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J
Rating: 5 out of 5
Very satisfied
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B
Rating: 5 out of 5
Serious company
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C
Rating: 5 out of 5
super
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B
Rating: 4 out of 5
Very well thank you
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P
Rating: 5 out of 5
Very good product
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J
Rating: 4 out of 5
The boxes were dented in the intact packaging
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Response from tompress.com
Hello,
We are sorry to hear that you received dented boxes.
We pay special attention to the preparation of our packages and sincerely regret that the products arrived in this condition despite intact packaging.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving your order. We will then be able to review your request and offer you an appropriate solution.
Best regards,
The Tom Press team
We are sorry to hear that you received dented boxes.
We pay special attention to the preparation of our packages and sincerely regret that the products arrived in this condition despite intact packaging.
Please do not hesitate to contact our customer service to report any issues encountered upon receiving your order. We will then be able to review your request and offer you an appropriate solution.
Best regards,
The Tom Press team
F
Rating: 5 out of 5
Perfect and fast.
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S
Rating: 5 out of 5
Package arrived well and product conforms
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É
Rating: 5 out of 5
Good product, just a little surprised by the user manual which is not up to date regarding the disappearance of the grid but the customer service is top-notch!
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A
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
Order well delivered and product in accordance with my expectations
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F
Rating: 5 out of 5
Nickel transaction
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E
Rating: 5 out of 5
Perfect
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