Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Everything is ok thank you. If you could lower the shipping costs from a certain amount that would be nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2019
Too bad the documentation is not in French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Fast, well packaged and protected. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
Very good. Good telephone reception, well packaged items, very short shipping time,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
Fast delivery. Products available Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2019
Why do we have to pay shipping costs over 100 euros?
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Response from Univers-Train
Hello, Because with our prices, points system/additional discount, free shipping is from 200€. Best regards, Univers-Train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2019
fast delivery to the relay point, careful packaging, compliant products, and very nice photos of the products on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2019
Carefully packaged, all products arrive in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
the forecasts were respected-G.D.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Perfect fast delivery everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2019
well packaged and conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
very good quality price ratio. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
Fast efficient good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
Good communication with the technician to resolve a sound issue. The only downside is the front lights which are really too weak or even nonexistent. A weakness in the contact of the blade on the lamp seems to be the cause.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
site always reactive order placed on 31/10, delivered on 4/11 super. very well packaged order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Impeccable packaging and delivery within the allotted time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Interesting price, the site is well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2019
An online purchase that I am very satisfied with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Good site, delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Very good website
Very fast and secure delivery
Good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Very high reactivity, stocks are well kept up to date, available and competent team. Careful packaging and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
fast and reactive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2019
Fast efficient, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2019
Nothing to say about the products or the packaging as done.
To see! The cost claimed for shipping in 'Colissimo' which is higher than the competition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2019
Clear navigation, very fast delivery, nice prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Very nice Z2 railcar set, but the price remains a bit high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
very nice wagon at a fair price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Professionalism - quick execution of orders - Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Easy search. Fast shipping and well protected material in the package. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
Wide choice of items.
Only downside, shipping costs a bit high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2019
No particular problem, compliant products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2019
Very good site, a lot of choices, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Order completed and the short delay is appreciated. Thank you for the pen that is always a pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2019
Very good advice, prices and service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Hello, very good, very good seller and advice, see you soon to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
Best quality/price ratio. Transport cost included in the total price, unlike all other competitors visited.
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