Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
I am very satisfied with the services of this online store and the welcome of its managers who are always attentive to the customer and very helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
perfect delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
The order was shipped quickly, but disappointed by the contents of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very good throughout the process
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2019
correct but nothing more
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Very well structured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
Order received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Completely in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Fast and attractive price ..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2019
Rapid delivery, good communication. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
Easy navigation on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2018
very good sales site, I recommend the seriousness of the store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
Congratulations very responsive I recommend your site to my friends from the club
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
fast and efficient merchant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2018
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2018
Too bad we can't choose the criteria at the same time. EX.: choosing the scale sends us to a window presenting machines at this scale. If we want to refine (choice of brand or other) we have to go back to the previous window to make this complementary choice? Likewise, if we want to refine even more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Very good service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2018
ADD THE EPOCH FILTER ON YOUR SITE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
very good site fast order everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Serious seller. Fast delivery and no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
package well packaged received on time no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Very good - images of products better than on other websites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
everything is impeccable, nothing to complain about.
sympathy, professionalism !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Order on time. Good quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2018
Great communication and customer experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Online stock up to date and very fast shipping perfectly packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2019
I am completely satisfied with this site, very responsive, and a bit cheaper than others. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
good advice, fast, in line with expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2018
Fast and serious shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Quality material, quite a number of recent references. Reliable and rigorous order tracking. However, there is a flaw in the site's navigation, when navigating with filters (theme, brand, reference, scale....) after validating an item in the cart, you end up back on the homepage instead of being able to continue on the page before purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
Very fast delivery, well protected to avoid damage during transport
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Easy navigation on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
A bit lacking in stock for decor, especially matte spray paint (matte black is especially essential) and some Humbrol matte references, otherwise very good in terms of promotional prices and decent stock.
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