/10
★★★★★
based on 400 published reviews
★★★★★
based on 400 published reviews
Latest positive customer reviews
5/5
★★★★★
Very good! We're waiting for Christmas to try them out...
C.dapere
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5/5
★★★★★
Very good! We are waiting for Christmas to try them...
Acheteur Vérifié
purchased on 24/11/2020
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5/5
★★★★★
Compliant product received on time
Phraynaud
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5/5
★★★★★
Compliant product received on time
Philippe R.
purchased on 30/11/2020
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5/5
★★★★★
The customer service listens and the deadlines are respected.
Sc_paca
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5/5
★★★★★
The customer service listens and the deadlines are respected.
Acheteur Vérifié
purchased on 22/11/2020
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5/5
★★★★★
Perfect
Eee.cazes
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5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 24/11/2020
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4/5
★★★★☆
The parcel was forced into the mailbox and I couldn't open it!
Onavarro
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Answer from
TSURU
Hello, unfortunately we are not responsible for the behaviour of the deliverymen... Sincerely
4/5
★★★★☆
Forcing the package into the mailbox prevented me from opening it!
Olivier N.
purchased on 01/12/2020
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Answer from
TSURU
Hello, unfortunately we are not responsible for the behavior of the deliverymen... Sincerely
5/5
★★★★★
Products received quickly and corresponded well to the descriptions
Tac-tik
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5/5
★★★★★
Products received quickly and corresponded well to the descriptions
Marion R.
purchased on 30/11/2020
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5/5
★★★★★
The product is of high quality and delivered on time. I will certainly return to your site and recommend it to my friends. THANK YOU
Claire.fordos
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5/5
★★★★★
Quality product, delivered on time. I will certainly return to your site and recommend it to my friends. THANK YOU
Claire F.
purchased on 30/11/2020
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5/5
★★★★★
Shopping is not a litterary exercise...
Norbert_wach
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5/5
★★★★★
Shopping is not a literary exercise...
Acheteur Vérifié
purchased on 30/11/2020
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5/5
★★★★★
A square site, a very nice saleswoman and a conform merchandise... the sizes are large, but for a kimono, it is not a problem!
Carjophil
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5/5
★★★★★
A square site, a very nice saleswoman and a conform merchandise... the sizes are large, but for a kimono, it is not a problem!
Acheteur Vérifié
purchased on 24/11/2020
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5/5
★★★★★
Product corresponds to the description. Very fast delivery time.
Charli.y
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5/5
★★★★★
Product corresponds to the description. Very fast delivery time.
Sophie V.
purchased on 24/11/2020
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5/5
★★★★★
Superb fabrics Fast delivery
Moniquest
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5/5
★★★★★
Beautiful fabrics Fast delivery
Acheteur Vérifié
purchased on 26/11/2020
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5/5
★★★★★
Really great! I had the customer service on the phone for a long time and they helped me choose the right size Yukata. The 2 Yukata I chose are absolutely beautiful! Very well made, beautiful and solid. The delivery was almost instantaneous, in spite of our Covid-19 conditions... Real Japanese clothes, made in Japan, at a good price! I highly recommend tsuru.com
Gratefulfrog
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5/5
★★★★★
Really great! I had the customer service on the phone for a long time and they helped me choose the right size Yukata. The 2 Yukata I chose are absolutely beautiful! Very well made, beautiful and solid. The delivery was almost instantaneous, in spite of our conditions of Covid-19... Real Japanese clothes, made in Japan, at a good price! I highly recommend tsuru.com
Acheteur Vérifié
purchased on 26/11/2020
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5/5
★★★★★
Everything went very well!
Fredericfromentin
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5/5
★★★★★
Everything went very well!
Frédéric F.
purchased on 18/11/2020
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5/5
★★★★★
Disappointed
Helene.gilbert94
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5/5
★★★★★
Disappointed
Acheteur Vérifié
purchased on 19/11/2020
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5/5
★★★★★
Very good service.
Sophie.beaudet
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5/5
★★★★★
Very good service.
Acheteur Vérifié
purchased on 18/11/2020
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5/5
★★★★★
Nothing to say. Fast and perfect. If there was another possibility of delivery such as "Point Relais" it would be perfect
Lehebelbenedicte
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Answer from
TSURU
Hello, the delivery in relay point is usually available. However, with the context, and the closure of some PR we had to adapt. Sincerely
5/5
★★★★★
Nothing to say. Fast and perfect. If there was another possibility of delivery such as "Point Relais" it would be perfect
Acheteur Vérifié
purchased on 01/11/2020
Translated review
Answer from
TSURU
Hello, the delivery in relay point is usually available. However, with the context, and the closure of some PR we had to adapt. Sincerely
5/5
★★★★★
Nickel in every respect
F.dupeyron
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5/5
★★★★★
Nickel in every respect
Acheteur Vérifié
purchased on 03/11/2020
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5/5
★★★★★
Product conforms, superb. Fast delivery, no problem.
Max.mayrand
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5/5
★★★★★
Product conforms, superb. Fast delivery, no problem.
Max M.
purchased on 01/11/2020
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5/5
★★★★★
Fast service and quality product
Phantasy
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5/5
★★★★★
Fast service and quality product
Acheteur Vérifié
purchased on 30/10/2020
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5/5
★★★★★
I was very pleased with the quality of the product and the delivery time. Customer service not rated. I recommend this merchant.
Vero.pustoch
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5/5
★★★★★
Very fast delivery Good quality goods. Customer service not rated. I recommend this merchant.
Acheteur Vérifié
purchased on 28/10/2020
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5/5
★★★★★
Very fast delivery, perfect quality
Flavien.algret
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5/5
★★★★★
Very fast delivery, perfect quality
Acheteur Vérifié
purchased on 04/10/2020
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5/5
★★★★★
Hello, PERFECT!!!! I will recommend your site to my friends Cordially N.Adde
Addend28
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5/5
★★★★★
Hello, PERFECT!!!! I will recommend your site to my friends. Sincerely N.Adde
Acheteur Vérifié
purchased on 24/10/2020
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5/5
★★★★★
Quality, respect of delivery times, choice...
Sarahgego
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5/5
★★★★★
Quality, respect of delivery times, choice...
Acheteur Vérifié
purchased on 18/10/2020
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5/5
★★★★★
Super.
Davidmauger
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5/5
★★★★★
Great.
Acheteur Vérifié
purchased on 26/10/2020
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5/5
★★★★★
Everything was perfect
Domizard
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5/5
★★★★★
Absolutely perfect: ordered on a Sunday evening and received on Tuesday morning! Very nice items and excellent quality. thank you
Contact
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5/5
★★★★★
Perfect
Addend28
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5/5
★★★★★
The fact of making several successive orders, as it is my case, is a guarantee of satisfaction; not having had contact with the customer service, the appreciation does not have much sense!
Usy
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5/5
★★★★★
Hello, Products are beautiful, delivery was fast thanks a lot for this little piece of japan by email 🙂 Sincerely Y
Yann
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5/5
★★★★★
Great... from the site to my home... and even better to put it on... it's perfect thank you so much. Andrée.
Chez.helene
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5/5
★★★★★
Excellent products, very elegant and high quality. The weaving of the cotton is adapted to the humid and hot climate in summer and then to the icy climate of Japan. A must for the hot season in the South of France! Moreover with their kimonos no risk to be refused because of not correct summer dress. A gift that will please a young manga fan as much as a 95 year old man.
Annie_esteve
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5/5
★★★★★
Very good
Mesjeux81
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5/5
★★★★★
No problem.
Nicolas.mimeur
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5/5
★★★★★
First order of a kimono. Satisfied with my purchase, conforms to the description.
Philippe.chevallier
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5/5
★★★★★
Satisfied
Bleserf
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5/5
★★★★★
Very good.
Angerfist42
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