Usagi Overall rating

9.7/10
★★★★★
based on 129 published reviews 10 1

Latest positive customer reviews

5/5
★★★★★
Speed . Quality of the products
4/5
★★★★☆
Globally satisfied even if the colors of the photos do not correspond completely to reality
4/5
★★★★☆
Good! Fast delivery, I'm satisfied
5/5
★★★★★
Very good! We're waiting for Christmas to try them out...
5/5
★★★★★
Compliant product received on time
5/5
★★★★★
The customer service listens and the deadlines are respected.
5/5
★★★★★
Perfect
4/5
★★★★☆
The parcel was forced into the mailbox and I couldn't open it!
Answer from Usagi :
Hello, unfortunately we are not responsible for the behaviour of the deliverymen... Sincerely
5/5
★★★★★
Products received quickly and corresponded well to the descriptions
5/5
★★★★★
The product is of high quality and delivered on time. I will certainly return to your site and recommend it to my friends. THANK YOU
5/5
★★★★★
Shopping is not a litterary exercise...
5/5
★★★★★
A square site, a very nice saleswoman and a conform merchandise... the sizes are large, but for a kimono, it is not a problem!
5/5
★★★★★
Product corresponds to the description. Very fast delivery time.
5/5
★★★★★
Superb fabrics Fast delivery
5/5
★★★★★
Really great! I had the customer service on the phone for a long time and they helped me choose the right size Yukata. The 2 Yukata I chose are absolutely beautiful! Very well made, beautiful and solid. The delivery was almost instantaneous, in spite of our Covid-19 conditions... Real Japanese clothes, made in Japan, at a good price! I highly recommend tsuru.com
5/5
★★★★★
Everything went very well!
5/5
★★★★★
Disappointed
5/5
★★★★★
Very good service.
5/5
★★★★★
Nothing to say. Fast and perfect. If there was another possibility of delivery such as "Point Relais" it would be perfect
Answer from Usagi :
Hello, the delivery in relay point is usually available. However, with the context, and the closure of some PR we had to adapt. Sincerely
5/5
★★★★★
Nickel in every respect