Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
A little over a month ago, I had already ordered the same mattress. I had made a complaint because it was said to be delivered when it wasn't, but the next day it was delivered. The delivery person had nothing to do with Wesco. Everything ended well and for this second order, I was delivered in 3 days and I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Choice of products, fast delivery... great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2022
Fast delivery, I would have preferred the foldable mattress but it was out of stock and I couldn't wait! Otherwise, it met my expectations, although I thought it would be a bit bigger. But it will do the job. Perfect for my activity as a childminder.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Products arrived on time. Very correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Very clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Product as described and of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Easy and smooth order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Functional site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
Received before the expected date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Clear and precise site. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2022
Disappointed because of inadequate packaging that damaged the card! Partial delivery, I'm missing one card and the storage tube! For a Christmas gift, the gift is late!
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Response from Wesco
Hello, we thank you for taking the time to share your feedback. We understand your disappointment regarding this delivery experience and we apologize for the inconvenience caused. Our after-sales service has registered your complaint. However, in order to offer you a solution quickly, an email was sent to you by our customer service team on 15/12, which has remained unanswered to this day. Our after-sales service is at your disposal to compensate you. We hope you will give our site another chance, looking forward to seeing you soon at www.wesco.fr, have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Perfect, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Nothing to report, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Always great if you buy as a professional, but sometimes a bit expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Everything went well, order, delivery, products as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Very happy to have discovered this site where you can find quality toys that you don't find in regular toy stores. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Everything is very good. One problem: I could not apply the free shipping offer that I received by email with the code: FEERIE.
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Response from Wesco
Hello and thank you for your positive feedback on your experience with WESCO. Regarding the use of the FEERIE code, it is applicable from €59 of cart as specified on our terms of use page. It should be noted that this code is valid until January 9, 2023. Hoping to see you soon on our site to take advantage of it, have a good day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
Nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2022
The chalks were all broken on the first delivery, regarding the second it was better but the packaging was still open and some chalks were also broken
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
I am delighted with my purchase, however the packaging was all torn when I received it, I don't think it was strong enough.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Nothing to report, everything is OK. Item conforms. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good site, delivered quite quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Well received on time, items conforming to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
When I ordered on the Wesco site, the delivery time was communicated to me, indicating that I would receive my order by December 12 at the latest. On December 12, I stayed at home to receive my order but it never arrived. The order tracking is useless, it has been indicating for several days that my package was out for delivery and that an appointment was in progress (in clear terms, nothing precise regarding the shipment, it was stuck at the same stage all along). On the evening of the 12th, I received a call from a carrier who asked me to choose a date for the delivery of this famous package. I told him that I should receive it during the day, that the site had indicated this detail to me. This was false... The carrier did not have this information. I then contacted Wesco to understand this shortcoming and this lie, and they informed me that I would receive my order within the week! Long live December 12! While when ordering they ask for a maximum delivery date... which they ultimately do not take into account. The carrier brought me my package today, December 13. But I am still disappointed with the lack of truthfulness regarding the shipping of orders. Fast shipping, delivery tracking, and taking into account a date attract the customer, but behind that, when you stay at home waiting for a package that does not arrive, it is not nice to experience. The bed is still in wonderful condition, as indicated in the photo on the site. The quality seems to be present despite a price that is still high just for a bed frame. I therefore allow myself to take away one star.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
I love their products. Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Clear site Easy navigation because I knew what I was looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Delivered quickly and very well packaged. Nice box. As recommended with the QR code we made the origami tree! Very pretty! And hung in the Christmas tree!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Very quickly dispatched and received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Quick order processing, reasonable delivery times during this Christmas period. The educational quality and sturdiness of the supports are always top-notch. After 7 years in daycare ordering from them, I continue as a childcare assistant because I am convinced!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
excellence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
super fast delivery, product completely conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Very happy with my order which arrived quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
I am very satisfied with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Item conforms to the description. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
I worked with Wesco, now I buy for personal use. Very satisfied.
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