English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
Very
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
A
Rating: 5 out of 5
Order received quickly. Products of very good quality
Translated reviews
A
Rating: 5 out of 5
easy to navigate, complete description
Translated reviews
A
Rating: 5 out of 5
Quality of the changing mat is impeccable.
Translated reviews
A
Rating: 5 out of 5
Fast delivery, very beautiful and quality product!
Translated reviews
A
Rating: 5 out of 5
Received quickly and very well packaged.
Translated reviews
A
Rating: 3 out of 5
The communication regarding the delay of certain items, the delivery in kit form... The delivery was not top-notch with damaged boxes, we had to help unload the material.
Translated reviews
A
Rating: 3 out of 5
In general, I am always very satisfied with everything except for this last order regarding the aquarium lamp. However, I have already ordered this item without ever having any problems.
Translated reviews
A
Rating: 5 out of 5
Always satisfied with the purchases made through the Wesco site.
Translated reviews
A
Rating: 5 out of 5
ORDERS AND DELIVERIES ALWAYS IMPECCABLE
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service. I recommend.
Translated reviews
A
Rating: 1 out of 5
You entrusted my order to a terrible carrier who left the 4 packages on my doorstep for anyone to see, risking them being stolen. This is unacceptable. I was not at home since the delivery was scheduled between November 16 and 18. The order seems correct although I have not assembled the beds. I have no issues with the quality of your items. Avoid this carrier GLS in the future, which many say does a poor job; the packages were left haphazardly and prevented my neighbor from leaving his house. The carrier is also unreachable. Thank you.
Translated reviews
Response from Wesco
Hello, we thank you for notifying us through this channel. Indeed, the order was delivered before the announced deadlines and we understand your disappointment regarding this delivery experience. We have escalated your feedback on this unsatisfactory service to our logistics department so that they can take the necessary measures to prevent this situation from happening again. We hope you will give WESCO another chance and we look forward to seeing you again soon on wesco.fr, have a nice day.
A
Rating: 5 out of 5
Nice discovery, items that we don't necessarily find elsewhere in terms of education.
Translated reviews
A
Rating: 3 out of 5
ARCHIbloc BRICKS C Very thin cardboard compared to the old Wesco bricks! They are labeled as multicolored while only one color is assigned per size of brick! It's not the same thing!!! So I ordered 40 large bricks and they all arrived blue!
Translated reviews
A
Rating: 5 out of 5
No issues. Smooth and efficient website with a wide choice of items. Fast delivery.
Translated reviews
A
Rating: 5 out of 5
Clean
Translated reviews
A
Rating: 4 out of 5
4 stars instead of 5 due to the slightly long delivery time. Otherwise, everything is perfect! From the quality of the product to the delivery service.
Translated reviews
A
Rating: 3 out of 5
Returns are too complicated and the return shipping costs are quite high for the customer. This is not normal.
Translated reviews
A
Rating: 4 out of 5
Honestly, the products are of excellent quality, but it's a shame that you, Wesco, do not ship packages to French Guiana. I would also have liked the educational board to exactly match the colors of the lines in the Seyes notebook (blue/purple/pink) and for the squares to be slightly wider, which would allow for larger writing on the board and thus enhance visibility for the children. Otherwise, the products are of excellent quality.
Translated reviews
A
Rating: 5 out of 5
impeccable service, careful and attentive.
Translated reviews
A
Rating: 4 out of 5
Readable
Translated reviews
A
Rating: 1 out of 5
Package never received, even though we were on tour: no tracking.
Translated reviews
Response from Wesco
Hello and thank you for alerting us through this channel. Indeed, the delivery of your package did not happen as quickly as expected due to an incomplete address on your customer account. Our carrier has informed us that they contacted you to clarify the address and presented themselves several times. To avoid this situation from happening again, we invite you to carefully check your delivery address when placing your order. Our customer service indicates that the delivery was successfully made on 29/08, and we hope that our products will meet your satisfaction and that we will see you again soon on Wesco.fr, have a nice day.
A
Rating: 3 out of 5
Difficult to rely on the catalog, a call to your order service should not be necessary to find items/
Translated reviews
A
Rating: 5 out of 5
Easy and quick
Translated reviews
A
Rating: 5 out of 5
Reactive and efficient customer service! Fast delivery.
Translated reviews
A
Rating: 4 out of 5
Pleasant site to browse
Translated reviews
A
Rating: 3 out of 5
I made a request to customer service 5 days ago but I still have no response!
Translated reviews
A
Rating: 5 out of 5
Quality material and well thought out. Fast shipping.
Translated reviews
A
Rating: 5 out of 5
Very clear
Translated reviews
A
Rating: 4 out of 5
Order received very quickly, not very well packaged, just a thick plastic
Translated reviews
A
Rating: 5 out of 5
Clear and effective, reasonable prices compared to other sites
Translated reviews
A
Rating: 3 out of 5
Disappointed with the delivery time: I received my product on September 1st, it's deplorable. I don't understand how it could take more than three weeks to prepare my order and another two weeks to be delivered
Translated reviews
A
Rating: 4 out of 5
When you are an individual, it is not necessarily well classified for us, a friend had told me about your rugs and I had a hard time finding it on your site
Translated reviews
A
Rating: 4 out of 5
Good site
Translated reviews
A
Rating: 4 out of 5
Very suitable.
Translated reviews
A
Rating: 4 out of 5
Very practical
Translated reviews
A
Rating: 5 out of 5
Intuitive access facilitating the search and purchase of desired products. Thank you to the whole team. C. Dacquin
Translated reviews
A
Rating: 5 out of 5
Order received and delivered before the expected date. Thank you very much.
Translated reviews
A
Rating: 5 out of 5
Very good, item well packaged. Fast service.
Translated reviews