Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

All reviews

Delphine D.

Published on 02/03/2025 à 10h34 following a purchase from 17/02/2025

First purchase perfect in every way

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La Crèche Des Girafons L.

Published on 01/03/2025 à 15h57 following a purchase from 15/01/2025

Perfect

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Cecilia Z.

Published on 01/03/2025 à 09h51 following a purchase from 26/12/2024

I know from my work but I did not expect to wait almost two months to receive my order, as a result I had to buy some items urgently in a physical store. I am nonetheless satisfied with the products I know well since they are used daily in daycare. Perhaps you should review your shipping process in the future

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Response from Wesco Published on 04/03/2025

Hello and thank you for sharing your feedback by leaving a review. We are sorry for this situation and wish to extend our sincerest apologies. Supply difficulties on certain references have unfortunately directly impacted your order. Our teams are doing their utmost to limit this type of incident and continuously improve our services. As a gesture of goodwill, our customer service is now processing the refund of the shipping costs. We fully understand your dissatisfaction and hope to have the opportunity to regain your trust during your next visit to our site. Have a good day.

Nathalie R.

Published on 01/03/2025 à 09h44 following a purchase from 23/01/2025

All products are well suited according to the age of the children

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Stephanie L.

Published on 28/02/2025 à 13h24 following a purchase from 05/02/2025

Only downside, packages arrived in very poor condition but otherwise the product is top-notch. Tested and approved

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Mam Les P'tits Bouts En Train M.

Published on 28/02/2025 à 08h57 following a purchase from 13/02/2025

The photos on the site do not show the entirety of the product. No solution provided to our request

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Syuzanna A.

Published on 27/02/2025 à 13h50 following a purchase from 28/01/2025

Very nice

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Prisca R.

Published on 27/02/2025 à 10h32 following a purchase from 14/01/2025

I did not receive my order on time, I had to contact to have my order shipped, no commercial gesture

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Response from Wesco Published on 28/02/2025

Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for the inconvenience caused and fully understand your dissatisfaction. To remedy this situation, we have forwarded your feedback to our customer service. The refund of the shipping costs will be processed as soon as possible. We hope to have the opportunity to regain your trust by offering you a flawless experience during your next visit to our site. With all our renewed apologies, we wish you an excellent day.

Sandra C.

Published on 26/02/2025 à 14h50 following a purchase from 10/02/2025

No issues to report

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Aliette M.

Published on 26/02/2025 à 14h07 following a purchase from 19/02/2025

The tracking of the package, the day and time of delivery to your mailbox is perfect! It's flawless. Best regards

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Response from Wesco Published on 27/02/2025

Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.

Carole D.

Published on 26/02/2025 à 14h02 following a purchase from 18/02/2025

I really like this site without any problems, that said, it is not within everyone's reach, it remains extremely expensive.

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Helene L.

Published on 26/02/2025 à 13h36 following a purchase from 17/02/2025

After a delivery issue, the company was very responsive and the problem was quickly resolved.

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Eléonore H.

Published on 25/02/2025 à 18h38 following a purchase from 06/01/2025

Easy online ordering, delivery on time, and good product. In short, very satisfied.

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Les Blouses Roses Agen -.

Published on 25/02/2025 à 18h05 following a purchase from 15/01/2025

Fast delivery following the order.

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Sylvie R.

Published on 25/02/2025 à 14h19 following a purchase from 10/02/2025

Very good.

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La Ronde Enfantine -.

Published on 25/02/2025 à 14h00 following a purchase from 30/01/2025

Great tent for our association of childminders even if we are still looking for how to fold it up 😂 long live the pop up!!

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Barbara B.

Published on 25/02/2025 à 12h55 following a purchase from 11/02/2025

I had no problem placing my order, the site is quite easy to use, however my order took a long time to arrive.

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Stéphanie L.

Published on 25/02/2025 à 12h17 following a purchase from 16/02/2025

Very practical! Happy with my purchase. Now let's see over time.

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Angélique R.

Published on 25/02/2025 à 11h45 following a purchase from 11/02/2025

Site okay

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Dominique R.

Published on 25/02/2025 à 10h53 following a purchase from 16/02/2025

Products suitable for children, very practical, efficient delivery.

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Myriam B.

Published on 24/02/2025 à 18h03 following a purchase from 13/02/2025

A bit disappointed because 2 out of 3 boxes were damaged. Packaging poorly suited to the contents. One artichoke bottle was cut. Its contents had spilled a bit onto the other bottles.

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Shirley O.

Published on 24/02/2025 à 15h12 following a purchase from 09/02/2025

none

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Mairie De Soulaire-Et-Bourg -.

Published on 24/02/2025 à 15h09 following a purchase from 03/02/2025

Intuitive navigation. Quality material, meets expectations.

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Kerfourn K.

Published on 24/02/2025 à 12h10 following a purchase from 03/02/2025

Order on the site and fast delivery.

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Marianne M.

Published on 24/02/2025 à 10h42 following a purchase from 17/02/2025

Pleasant site to visit, fast delivery, competitive prices, affordable shipping costs.

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Rpei G.

Published on 24/02/2025 à 09h33 following a purchase from 16/12/2024

super top

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Véronique H.

Published on 23/02/2025 à 13h51 following a purchase from 10/01/2025

Delivery issues. Order delivered in 3 parts, without the missing products being indicated. Package condition damaged and not suitable for its contents. Order placed on 01/10/2025 and last items received on 02/21/2025.

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Response from Wesco Published on 25/02/2025

Hello and thank you for taking the time to share your experience. We are sorry to hear that the delivery of your order did not meet your expectations and we sincerely apologize for these inconveniences. In the order confirmation email, we mentioned a longer delivery time due to the availability of certain references and their restocking. However, we completely understand that a long wait is always disappointing. Regarding the condition of the package, we assure you that our orders are prepared with the utmost care. However, it can happen that they suffer from the uncertainties of transport and arrive damaged independently of our will. We hope to have the opportunity to see you again soon on our site and that you will give us a second chance to make a better impression. Have a nice day.

Francoise B.

Published on 23/02/2025 à 09h58 following a purchase from 08/02/2025

Delivery time respected. Order well received at the requested pickup point.

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Christelle V.

Published on 23/02/2025 à 09h48 following a purchase from 13/02/2025

They are really great.

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Claire P.

Published on 22/02/2025 à 08h54 following a purchase from 07/02/2025

Very good, easy contact by phone.

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Céline D.

Published on 21/02/2025 à 08h20 following a purchase from 26/01/2025

EVERYTHING IS IN ORDER.

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Marie Laurence Llop A.

Published on 19/02/2025 à 12h10 following a purchase from 06/02/2025

Delivery problem and product description.

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Soraya D.

Published on 19/02/2025 à 11h22 following a purchase from 30/01/2025

The answers are not very structured.

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Mairie De Rieux Minervois -.

Published on 19/02/2025 à 11h16 following a purchase from 03/02/2025

Next time, I will be more attentive.

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Marie-Charlotte B.

Published on 18/02/2025 à 18h23 following a purchase from 30/01/2025

Very good

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Association J.

Published on 18/02/2025 à 12h21 following a purchase from 28/01/2025

Good service, responsive customer service.

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- M.

Published on 18/02/2025 à 10h32 following a purchase from 04/02/2025

VERY GOOD

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Laep -.

Published on 18/02/2025 à 09h18 following a purchase from 29/01/2025

Impeccable

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Mairie De La Ciotat -.

Published on 18/02/2025 à 09h16 following a purchase from 03/02/2025

Very good: fast delivery, good phone exchange to guide me in placing the order perfectly. The price is attractive and remains cheaper compared to other providers.

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Angelique C.

Published on 17/02/2025 à 15h17 following a purchase from 02/02/2025

I ordered sleeping bags, I knew they were of good quality because I had bought them before! And it is still the same quality! As a childminder, I really like this brand!

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