English 
Français 
Italiano 
Deutsch 
Nederlands 
S
Rating: 5 out of 5
Very pretty.
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
I
Rating: 5 out of 5
Very good.
Translated reviews
C
Rating: 5 out of 5
Very good quality of products, fast delivery.
Translated reviews
A
Rating: 2 out of 5
Error in the order, I made a complaint but no news.
Translated reviews
Response from Wesco
Hello and thank you for alerting us this way. Your complaint has been duly noted by our After Sales Service. However, due to the summer holiday period, it has not been processed at this time. Please believe that our services will do everything possible to provide you with a response as soon as possible. Thank you for your understanding and see you soon on our site wesco.fr.
M
Rating: 5 out of 5
Very good impeccable service.
Translated reviews
M
Rating: 5 out of 5
Simple site. Order was perfect. And quick reception :)
Translated reviews
M
Rating: 5 out of 5
Material conforms and is of good quality. Fast delivery.
Translated reviews
A
Rating: 5 out of 5
Super fast delivery.
Translated reviews
T
Rating: 5 out of 5
Delivery as expected.
Translated reviews
L
Rating: 5 out of 5
It's more expensive but of good quality.
Translated reviews
C
Rating: 5 out of 5
Everything is in accordance with my order. Thank you.
Translated reviews
M
Rating: 5 out of 5
Products conform to the description. Fast delivery. Thank you.
Translated reviews
F
Rating: 5 out of 5
Clear and simple navigation. Long delivery time.
Translated reviews
S
Rating: 5 out of 5
Impeccable service.
Translated reviews
S
Rating: 5 out of 5
Simple, quick purchase.
Translated reviews
M
Rating: 2 out of 5
Several palettes of gouache arrived broken. And we have no feedback from customer service.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the issue encountered and we apologize for the delay in response from our customer service. Despite all the care we take in preparing our orders, it can happen that they are mishandled during transport. Our customer service responded to you today and has taken the necessary steps to send you new compliant palettes of gouache. Despite the problem with this order, we hope to have the opportunity to see you again soon on our site. Have a nice day.
L
Rating: 5 out of 5
Perfect, but delivery a bit long, about 2 weeks
Translated reviews
N
Rating: 4 out of 5
Wesco products are of very good quality and suitable for little ones. I place a few orders based on my needs as they are super sturdy and last over time if well maintained..! I am a childcare assistant and I love these products even though I find them relatively expensive and it would be interesting to benefit from preferential rates and I would not give a 5/5 rating due to the prices.
Translated reviews
-
Rating: 4 out of 5
I am satisfied with the quality of your products and I gladly recommend them. However, I noticed that the profit margin seems to be significantly higher than that practiced by standard suppliers.
Translated reviews
R
Rating: 5 out of 5
perfect
Translated reviews
L
Rating: 3 out of 5
NOT SATISFIED WITH THE QUALITY OF PACKAGING AT DELIVERY REGARDING FURNITURE AND RATHER LONG DELIVERY TIME..
Translated reviews
-
Rating: 5 out of 5
excellent
Translated reviews
H
Rating: 5 out of 5
Fast, in good condition
Translated reviews
C
Rating: 4 out of 5
I am satisfied with my order but the ink bottles are not hermetically sealed and leaked during transport.
Translated reviews
L
Rating: 5 out of 5
everything went well
Translated reviews
C
Rating: 3 out of 5
No issues with product quality, however, customer service takes several days to respond. My order arrived much later than expected.
Translated reviews
Response from Wesco
Hello and thank you for sharing your feedback. We are sincerely sorry for the delivery delay of your order and we apologize. We fully understand that this delay can be frustrating. As soon as we became aware of the delivery delay of your order, we immediately informed you by email. Our teams strive every day to provide a reliable and fast service to minimize delays. We are glad that the products meet your satisfaction and hope that despite this inconvenience, you will continue to trust us. Hoping to see you soon on wesco.fr, we wish you a great day.
C
Rating: 2 out of 5
Impossible to get a response to my request for return and exchange of a product ordered that does not work
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for the response time. Our customer service has taken the necessary steps to address your complaint. We hope you will give us a second chance to make a better impression by returning to us soon on wesco.fr. Have a nice day.
C
Rating: 4 out of 5
a bit of a delay, too bad
Translated reviews
S
Rating: 5 out of 5
Very good quality items. Various choices and very interesting prices!
Translated reviews
P
Rating: 5 out of 5
Good quality site
Translated reviews
E
Rating: 5 out of 5
Great
Translated reviews
G
Rating: 5 out of 5
Easy navigation on the site, perfect delivery
Translated reviews
A
Rating: 5 out of 5
Perfect except for our last order!
Translated reviews
I
Rating: 5 out of 5
Very good. Simple and clear
Translated reviews
F
Rating: 5 out of 5
No problems encountered
Translated reviews
C
Rating: 1 out of 5
Always a problem with Wesco and customer service never responds. Very disappointed.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry to read about your disappointment and to find that this is a recurring feeling as customer satisfaction remains our priority every day. We sincerely apologize if this commitment was not met during your previous shopping experiences on our site. Your complaint is being processed by our customer service so that a solution can be provided to you as soon as possible. We hope you will give us a second chance to make a better impression by returning to our site in the future. Have a nice day.
L
Rating: 4 out of 5
The bunk bed would be perfect if it were a bit wider
Translated reviews
R
Rating: 5 out of 5
easy ordering on the site, fast delivery, no particular problems
Translated reviews
J
Rating: 5 out of 5
I knew this site because I am a teacher. Their product and professionalism had won me over at the time. It turns out that even for individuals they are top-notch.
Translated reviews
C
Rating: 5 out of 5
Delivery to the wrong address than the one selected on the site. Quote with delivery address and billing address. The delivery was made to the billing address and that caused a problem because the headquarters did not know for the concerned service with a distance of 30 km between the two sites. A new delivery needs to be arranged by our own services.
Translated reviews