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B
Rating: 5 out of 5
no problem
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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A
Rating: 5 out of 5
Fast shipping and content matches the description on the site
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A
Rating: 3 out of 5
Top quality. Fast delivery
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J
Rating: 5 out of 5
Top!
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L
Rating: 5 out of 5
Very good products
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J
Rating: 5 out of 5
Very good site
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V
Rating: 5 out of 5
Order placed easily. Quality item. Fast delivery and within the expected timeframe. I recommend this site.
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I
Rating: 5 out of 5
Order arrived quickly, top products
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M
Rating: 5 out of 5
Super quality product
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W
Rating: 5 out of 5
I appreciate the quality of the products from an educational, ergonomic, and aesthetic point of view as well as the speed of order reception.
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L
Rating: 5 out of 5
Very good site unfortunately there is no discount for childminders.
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F
Rating: 5 out of 5
Competent and attentive service
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J
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Ultra fast delivery and already received mounted
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E
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
FAST AND WELL PACKAGED
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J
Rating: 4 out of 5
Ps always found the products with the search or the category!
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M
Rating: 5 out of 5
Perfect
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J
Rating: 1 out of 5
I received the boots ordered on May 31 with a manufacturing defect, I immediately sent a complaint, it is June 20 and I still have no response from them. Abused
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Response from Wesco
Hello and thank you for taking the time to evaluate this product. Our customer service is aware of your complaint and has contacted you directly to provide a solution. We apologize for this inconvenience, especially since we have never received negative feedback on this product until now. In parallel, we have also forwarded your feedback to our quality department. We hope to have the pleasure of seeing you again soon on our site. Have a nice day.
E
Rating: 5 out of 5
Nothing to report.
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S
Rating: 5 out of 5
Changing mat of good quality!! I recommend.
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M
Rating: 5 out of 5
Well-made site, clear indications.
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E
Rating: 5 out of 5
Very good site.
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E
Rating: 5 out of 5
Very good service.
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F
Rating: 1 out of 5
Not very responsive customer service, very disappointed.
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S
Rating: 5 out of 5
Very good, fast delivery.
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B
Rating: 5 out of 5
Easy access site.
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S
Rating: 5 out of 5
Material already purchased, new order because very practical.
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C
Rating: 5 out of 5
Accessible
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I
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Intuitive
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C
Rating: 1 out of 5
Little or no information about delivery. Some items missing upon delivery but impossible to get information.
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Response from Wesco
Hello and thank you for sharing this situation with us. We are sorry that the delivery went this way and we apologize. We invite you to contact us at [email protected] so that our customer service can analyze the situation and take the necessary measures to provide you with a satisfactory solution. We hope you will give us a second chance to make a better impression and that you will renew your trust by coming back to visit us soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Fast delivery, item conforms to the description.
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R
Rating: 5 out of 5
Very good product. Fast delivery.
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N
Rating: 2 out of 5
Product error. The chair delivered is not the one ordered. I find it complicated to contact customer service.
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Response from Wesco
Hello and thank you for alerting us to the situation in this way. We sincerely apologize for this order preparation error. We invite you to file a complaint with our customer service at [email protected] (specifying your order number and attaching a photo of the received chair). Exceptionally, our customer service processing times may take up to 7 days. We thank you in advance for your understanding towards our teams who are doing their best. We hope you will give us a second chance to make a better impression by coming back to visit us soon on wesco.fr. Have a nice day.
M
Rating: 5 out of 5
Very clear site, order delivered on time. I recommend
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C
Rating: 5 out of 5
Very good
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