Customer reviews of ZiiPa

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 376 published reviews
5 314 84% 4 37 10% 3 11 3% 2 8 2% 1 6 2%

All reviews

P
philippe D.
Rating: 5 out of 5
following a purchase from 08/05/2025
Excellent products and excellent after-sales service Highly recommended
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Patrick R.
Rating: 5 out of 5
following a purchase from 30/05/2025
Magnificent dessert. To see over time. Well done
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Anne K.
Rating: 5 out of 5
following a purchase from 29/05/2025
The oven is perfect, the pizzas are superb. You just need to tame the heat with the pellets. The rotating refractory stone is great. Anne K
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Quentin P.
Rating: 5 out of 5
following a purchase from 28/05/2025
Great! Fast and very well packaged
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Response from ZiiPa
Dear Quentin,
We sincerely thank you for your positive review of ZiiPa. We are delighted to hear that you found our service fast and that your order was carefully packaged. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The ZiiPa Team
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Thomas R.
Rating: 5 out of 5
following a purchase from 27/05/2025
I had a small issue with my pizza oven; I was missing a small screw in the refill compartment. I sent an email to customer service, which quickly addressed my request and sent me the screw by mail. I am really satisfied with the seriousness of this brand, and moreover, with their oven, which we enjoy using! Thank you!
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Response from ZiiPa
Hello Thomas,

We sincerely thank you for your warm review and your 5/5 rating. We are delighted to hear that our customer service was able to quickly resolve your issue and that you appreciate your pizza oven. Your satisfaction is our greatest reward. Please feel free to reach out to us if you have any other questions or needs!

Best regards,
The ZiiPa Team
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Aurelien C.
Rating: 4 out of 5
following a purchase from 23/05/2025
Great brand. However, I had difficulties using the pellet dispenser properly... It suffocates the fire every time, but it might be due to my improper use.
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Response from ZiiPa
Hello Aurelien, thank you for your positive feedback on ZiiPa. We are sorry to hear that you are experiencing difficulties with the pellet vending machine. Please feel free to contact us for advice or tips on how to optimize its use and avoid smothering the fire.
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Lionel C.
Rating: 5 out of 5
following a purchase from 22/05/2025
perfect
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Response from ZiiPa
Hello Lionel,

We sincerely thank you for your flattering review and are delighted to hear that you found our site "ZiiPa" perfect. Your satisfaction is our priority and we hope to continue providing you with an exceptional experience.
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Anthony R.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very well
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Response from ZiiPa
Hello Anthony,

We sincerely thank you for your excellent review and your 5/5 rating. We are delighted to hear that you are satisfied with the speed of our shipments and the quality of our products. Your satisfaction is our priority, and your encouragement motivates us to continue improving our services. We look forward to seeing you again soon on ZiiPa!

Best regards,
The ZiiPa team
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Alice C.
Rating: 5 out of 5
following a purchase from 19/05/2025
Ziipa product perfect and meets our expectations. However, we paid for home delivery to receive the items express. Delivery was scheduled for Thursday. Ultimately, the delivery was delayed, our package was stuck at the depot with no news or reason. Package finally available at the Post Office Saturday morning (not possible for home delivery). Not possible to pick it up Saturday before noon, we had to wait until Monday to go retrieve it!
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Response from ZiiPa
Hello Alice,

Thank you very much for your 5/5 review and for your feedback on our ZiiPa product. We are delighted that it met your expectations. We are sorry to hear about the inconveniences encountered with the delivery. We understand how frustrating this can be, and we will pass your comments to our delivery service to improve our service. Please do not hesitate to contact us directly if you have any other questions or needs.

Best regards,
The ZiiPa team
J
Jacques C.
Rating: 5 out of 5
following a purchase from 19/05/2025
Very well packaged, fast shipping, customer service response. Top notch
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Response from ZiiPa
Hello Jacques,

We sincerely thank you for your kind review! We are delighted to hear that you were satisfied with the quality of the packaging, the speed of shipping, and the customer service. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon on ZiiPa!

Best regards,
The ZiiPa Team
V
Vanessa M.
Rating: 5 out of 5
following a purchase from 08/05/2025
Responsive customer service to my request 👌
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Response from ZiiPa
Hello Vanessa, we sincerely thank you for your positive feedback on our customer service. We are delighted to have been able to respond quickly to your request and remain at your disposal for any other questions. Your satisfaction is our priority!
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Patrick C.
Rating: 5 out of 5
following a purchase from 29/04/2025
The aesthetics of the device is great. Device not yet used.
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Response from ZiiPa
Hello Patrick,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you like the aesthetics of our device. Please feel free to reach out to us once you have used it to share your experience. Enjoy discovering ZiiPa!

Best regards,
The ZiiPa Team
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Corentin L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Very good product, works very well, 90 seconds of cooking.
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Response from ZiiPa
Hello Corentin,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you are satisfied with our product and its performance. Please feel free to reach out to us if you have any questions or suggestions.

Best regards,
The ZiiPa Team
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Monique W.
Rating: 5 out of 5
following a purchase from 29/04/2025
Great product, easy to use. Super fast delivery. Incredible pizza, better than at the pizzeria. I recommend it!!!
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Response from ZiiPa
Dear Monique,

We sincerely thank you for your flattering review and are delighted to learn that our product fully satisfied you. Your recommendation particularly touches us and encourages us to continue providing quality service. Do not hesitate to come back to us for new tasty experiences!
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Florence A.
Rating: 5 out of 5
following a purchase from 29/04/2025
Everything is in accordance with my order.
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Response from ZiiPa
Dear Florence, we sincerely thank you for your feedback and are delighted to learn that your order fully met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon on ZiiPa.
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Jean-Baptiste G.
Rating: 4 out of 5
following a purchase from 29/04/2025
Very good product, it takes a few cooks for the oven to work well, especially due to pellet consumption.
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Response from ZiiPa
Hello Jean-Baptiste,

Thank you for your 4-star rating and for your comments on our ZiiPa site. We are delighted to hear that you appreciate our product and hope that your future uses will bring you complete satisfaction, especially regarding the use of pellets. Please feel free to share your future experiences with us!
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Gerard F.
Rating: 5 out of 5
following a purchase from 27/04/2025
perfect
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Response from ZiiPa
Hello Gérard,

Thank you very much for your flattering review! We are delighted to hear that our ZiiPa site meets your expectations. Your feedback is valuable and motivates us to continue improving our services.

See you soon,
The ZiiPa team
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PIERRE C.
Rating: 5 out of 5
following a purchase from 22/04/2025
very good product, I recommend
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Julie B.
Rating: 3 out of 5
following a purchase from 26/02/2025
Good quality! However, with the pellets, the oven quickly drops in temperature
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Sophie D.
Rating: 5 out of 5
following a purchase from 19/04/2025
The products are of good quality and the delivery is very fast. Thank you
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Jess L.
Rating: 5 out of 5
following a purchase from 17/04/2025
Super high quality!
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Florian T.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very satisfied. Customer service is top-notch!
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Juliette B.
Rating: 5 out of 5
following a purchase from 13/04/2025
very nice oven, it worked quite well for a first use. it was a bit too cold for it to reach the right temperature, the cooking just took a little longer. we had a very nice evening
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Patrick D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very good device, practical, I use it almost every day. A very good purchase.
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Angeline B.
Rating: 5 out of 5
following a purchase from 04/04/2025
Nickel!
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Bruno J.
Rating: 5 out of 5
following a purchase from 30/03/2025
Nothing to report. Everything is perfect.
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Chris L.
Rating: 5 out of 5
following a purchase from 29/03/2025
Impeccable and fast delivery
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Maria M.
Rating: 5 out of 5
following a purchase from 21/03/2025
I hope my pizzas will be as high quality as your shipping and packaging of your pizza oven. 🙃
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Mickael R.
Rating: 5 out of 5
following a purchase from 04/03/2025
Very fast delivery, serious.
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Angeline B.
Rating: 5 out of 5
following a purchase from 04/03/2025
Fast and careful delivery, 6 pieces ordered received in one parcel. Well packaged, can't wait to give it all to my sister in early April 🙂
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Papayou D.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good product
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philippe D.
Rating: 5 out of 5
following a purchase from 26/02/2025
Excellent, easy-to-use product Highly recommended for fun times with family and friends Philippe D.
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Response from ZiiPa
Dear Philippe,

We would like to thank you sincerely for your glowing review and for the 5/5 rating you gave ZiiPa. We're delighted to know that our product has brought you satisfaction and that you've been able to share good times with family and friends. Your recommendation is greatly appreciated and we hope to see you back among our users soon!

Best regards,
The ZiiPa team
P
Patrick F.
Rating: 5 out of 5
following a purchase from 02/03/2025
Perfect
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Response from ZiiPa
Hello Patrick,

We would like to thank you warmly and are delighted that our ZiiPa site has met your expectations. Your satisfaction is our priority, and we hope to continue to offer you such a pleasant experience.
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CHARLINE F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Super quality. Very well packed
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Response from ZiiPa
Dear Charline, thank you very much for your positive review. We are delighted to hear that you found our products to be of high quality and carefully packaged. Your satisfaction is our priority, and we hope to see you soon on ZiiPa.
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Sebastien L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good quality and very serious
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Response from ZiiPa
Hello Sébastien,

Many thanks for your positive feedback! We are delighted that you appreciate the quality of our products and our reliability. Your satisfaction is our priority.

See you soon on ZiiPa!

Best regards,
The ZiiPa team
V
Valerie B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast delivery and easy to use. Great pizzas!
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Response from ZiiPa
Dear Valérie,

Thank you very much for your kind comment. We are delighted to hear that you appreciated the speed of our delivery as well as the quality of our pizzas. Your satisfaction is our priority and we hope to see you back at ZiiPa very soon!

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