English 
A
Rating: 5 out of 5
Service always in accordance with the terms of sale. Trusted site.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Order received on time as indicated
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J
Rating: 5 out of 5
All good. I came from far away and took a little longer but I arrived well
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J
Rating: 5 out of 5
Perfectly in line with expectations
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R
Rating: 1 out of 5
Have not received the order.
Response from 1001hobbies
Dear Richard,
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
D
Rating: 5 out of 5
Very satisfied I give you 5 stars because I am so happy the package in good condition and the service is fast bravo again Mr. Subts
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M
Rating: 5 out of 5
Runs
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D
Rating: 1 out of 5
I DID NOT RECEIVE MY ORDER
Response from 1001hobbies
Dear Danny,
Thank you for reaching out to us and sharing your concerns. We place a high value on your feedback and are committed to resolving this issue for you. Our customer service team will be in touch with you shortly so we can assist you as quickly as possible.
Best regards,
The 1001hobbies Team
Thank you for reaching out to us and sharing your concerns. We place a high value on your feedback and are committed to resolving this issue for you. Our customer service team will be in touch with you shortly so we can assist you as quickly as possible.
Best regards,
The 1001hobbies Team
K
Rating: 5 out of 5
A difficult item to find here, safely packed, fast service: couldn't be beat. Stand by for my next order!
Response from 1001hobbies
Dear Kelly,
Thank you so much for your kind words! We are thrilled to hear that you found exactly what you were looking for and appreciated our service. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
Thank you so much for your kind words! We are thrilled to hear that you found exactly what you were looking for and appreciated our service. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
A
Rating: 5 out of 5
Everything as described, perfect packaging and efficient communication
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W
Rating: 1 out of 5
Horrible experience!!!!! Never again ordering from this website. Took months to send me an incomplete order and they refused to give me a refund for an item I didn’t receive. Very disappointed and frustrated with this company.
Response from 1001hobbies
Dear Wendy,
Thank you for sharing your feedback. We truly value your experience and are sorry to hear about the difficulties you encountered with your order.
We would appreciate the opportunity to discuss your situation further and find a suitable solution. Please feel free to contact us directly via email at "[email protected]" so that we can assist you.
Kind regards,
The 1001hobbies Team
Thank you for sharing your feedback. We truly value your experience and are sorry to hear about the difficulties you encountered with your order.
We would appreciate the opportunity to discuss your situation further and find a suitable solution. Please feel free to contact us directly via email at "[email protected]" so that we can assist you.
Kind regards,
The 1001hobbies Team
M
Rating: 1 out of 5
My experience with 1001hobbies is unfortunately very bad. Despite all items on the website being marked as 'in stock', it took almost a month for my order to finally be delivered. When the package finally arrived, several items turned out to be opened and damaged. I immediately tried to contact customer service to resolve this, but to date, I have received no response at all. It feels like a misleading way of doing business: they take your money immediately under the promise that products are in stock, only to deliver them broken after a month. I am very dissatisfied with both the delivery time and the complete absence of customer service. I would rather shop on eBay or Temu in the future than ever order anything here again.
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Response from 1001hobbies
Dear Mauritz,
We sincerely regret to hear that you have had a negative experience and we deeply regret the situation you have encountered with your order.
After checking, we have not found any email from the address "[email protected]" in our communication with our customer service.
We therefore invite you to contact us directly at the email address "[email protected]", so that we can further investigate your situation and find a suitable solution to your problem.
We remain at your disposal and will do our best to provide you with the necessary support.
Best regards,
The 1001hobbies team
We sincerely regret to hear that you have had a negative experience and we deeply regret the situation you have encountered with your order.
After checking, we have not found any email from the address "[email protected]" in our communication with our customer service.
We therefore invite you to contact us directly at the email address "[email protected]", so that we can further investigate your situation and find a suitable solution to your problem.
We remain at your disposal and will do our best to provide you with the necessary support.
Best regards,
The 1001hobbies team
A
Rating: 5 out of 5
no problems
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A
Rating: 5 out of 5
+
P
Rating: 5 out of 5
my desired model, delivered without problems.
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A
Rating: 5 out of 5
fast and quick
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F
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
It is always a pleasure to order from 1001hobbies. High quality products delivered in the best time.
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L
Rating: 1 out of 5
when you wait 16 months and the order is incomplete it's hard to give a good rating
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Response from 1001hobbies
Hello Louisa,
Thank you for taking the time to share your feedback. We understand your frustration regarding the waiting time and the incompleteness of your order. To resolve this issue, we invite you to contact us directly via the email "[email protected]" so that we can find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We understand your frustration regarding the waiting time and the incompleteness of your order. To resolve this issue, we invite you to contact us directly via the email "[email protected]" so that we can find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
All good.
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V
Rating: 5 out of 5
Well received thank you
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J
Rating: 5 out of 5
Delivered on time
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M
Rating: 5 out of 5
Fast delivery.
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Y
Rating: 5 out of 5
Reception within the deadlines, order tracking ok Compliant with expectations
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D
Rating: 5 out of 5
no problem
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G
Rating: 1 out of 5
The product was never delivered. Delivery email present, product never arrived. I am waiting for the refund or return of the product, as I have already made a report.
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Response from 1001hobbies
Good morning Gaia,
We have reviewed your message regarding the non-receipt of your order.
After conducting the checks, our customer service has already contacted you about this and a new shipment of your product is currently underway.
We therefore invite you to wait for the receipt of the new package. We remain at your disposal for any questions. You can always contact us via the email "[email protected]" if necessary.
Best regards,
The 1001hobbies team
We have reviewed your message regarding the non-receipt of your order.
After conducting the checks, our customer service has already contacted you about this and a new shipment of your product is currently underway.
We therefore invite you to wait for the receipt of the new package. We remain at your disposal for any questions. You can always contact us via the email "[email protected]" if necessary.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Colis livré en bon état assez rapidement jusqu'au Québec, merci !
D
Rating: 5 out of 5
Great prices, fast delivery. Everything explained reasonably on the website.
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B
Rating: 5 out of 5
This was my first experience dealing with 1001Hobbies and I am delighted with the quality of the producet, the delivery packaging and the on-time delivery
K
Rating: 5 out of 5
Fantastic store :)
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E
Rating: 5 out of 5
Received items yesterday. Very pleased with the shipping and the purchase!
O
Rating: 5 out of 5
Very good.
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F
Rating: 5 out of 5
Package arrived on time - package prepared with care
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T
Rating: 5 out of 5
Delivery in accordance with the order and within the expected time frame
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M
Rating: 5 out of 5
satisfied with this purchase the model is in progress there is still a lot of work!
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R
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Excellent store
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A
Rating: 4 out of 5
all good
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