1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
All reviews
C
Christ V.
Rating: 1 out of 5
following a purchase from 05/07/2026
Correct products, good price but it all takes way too long. 5 weeks waiting and they only get moving when you contact them. Sorry but that's not acceptable
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Response from 1001hobbies
Dear Christ,
We are sorry to hear that you had a disappointing experience with the delivery time of your order. We understand that waiting 5 weeks can be frustrating and would like to help resolve this. Please contact us so we can work together towards a solution.
Best regards,
The team at 1001hobbies
V
Vanessa L.
Rating: 5 out of 5
following a purchase from 15/07/2026
Very good communication, fast and well-packaged shipping
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Cristian M.
Rating: 5 out of 5
following a purchase from 15/07/2026
Always super OK to order from 1001hobbies. The only part which I am not particularly happy with is the delivery times which are quite long; if I order from AK Interactive (Spain) it usually arrives before the 1001hobbies (France) but it's not the end of the world so all in all 5 stars
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M
Maurizio L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Great on-line shopping experience.
G
Gale P.
Rating: 4 out of 5
following a purchase from 02/07/2026
Very happy with my purchase
M
Maurizio B.
Rating: 5 out of 5
following a purchase from 09/07/2026
Very efficient and fast service. Completely reliable
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Philippe G.
Rating: 5 out of 5
following a purchase from 11/07/2026
Perfect delivery. However, it is not easy to find the paint you are looking for with its number (Humbrol enamel paint) but I managed. Excellent site with many references. Well done.
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Sergei V.
Rating: 1 out of 5
following a purchase from 13/07/2026
Order is not received still. Purchased on 13.07, shipped next day…
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Response from 1001hobbies
Good day,
According to the shipping tracking data from the transport company, your package was properly delivered on 27.07.2026.
We sincerely regret the delay that occurred during transport and wholeheartedly apologize for this incident.
We understand your impatience and thank you for your patience. Rest assured that we are doing everything we can to continuously improve the quality of our services.
Best regards,
The customer service
R
Rémy L.
Rating: 5 out of 5
following a purchase from 05/07/2026
Strange, because it is possible to receive one item instead of another unavailable one. This works out well for me as I wanted to buy this item later.
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T
Tania P.
Rating: 5 out of 5
following a purchase from 28/06/2026
The products are exactly as described. It was what I expected
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Peter L.
Rating: 5 out of 5
following a purchase from 13/07/2026
Ordering and delivery as it should be.
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Jean Marc G.
Rating: 5 out of 5
following a purchase from 13/04/2026
Good order tracking
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Barbara M.
Rating: 5 out of 5
following a purchase from 14/07/2026
Top, fast delivery, perfect game
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M
Marco C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Perfect material. Timely and professional customer service.
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G
Guillaume F.
Rating: 5 out of 5
following a purchase from 13/07/2026
Fast and careful delivery
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J
Jair C.
Rating: 2 out of 5
following a purchase from 26/03/2026
Waited half a year
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Response from 1001hobbies
Good day,
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
C
Carl T.
Rating: 5 out of 5
following a purchase from 13/06/2026
Good
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Alain L.
Rating: 5 out of 5
following a purchase from 13/07/2026
Perfect article and delivery
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Philippe P.
Rating: 5 out of 5
following a purchase from 13/07/2026
Excellent site.
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D
Dominique C.
Rating: 5 out of 5
following a purchase from 08/03/2026
No problem. Great team
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A
Alberto B.
Rating: 5 out of 5
following a purchase from 26/06/2026
Good customer service
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José Mª G.
Rating: 5 out of 5
following a purchase from 11/07/2026
Good service
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Christian G.
Rating: 5 out of 5
following a purchase from 11/07/2026
Very good
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M
Miguel E.
Rating: 5 out of 5
following a purchase from 13/07/2026
In a room, I gave a bad opinion because I couldn't locate my order, however, it has been resolved. They should be more attentive to the delivery system because they can mark the address as incorrect even if it is correct and generate the loss of the package
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G K.
Rating: 4 out of 5
following a purchase from 12/07/2026
Delivery within 2 weeks, in good condition. Wide choice
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A
Adriana M.
Rating: 1 out of 5
following a purchase from 29/03/2026
After 5 months. An article is missing from the 3 purchased
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Response from 1001hobbies
Dear Adriana,
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
D
Derek C.
Rating: 5 out of 5
following a purchase from 28/05/2026
Fantastic service, no issues! Very happy and items arrived safe and on time
F
Fred V.
Rating: 5 out of 5
following a purchase from 28/06/2026
Neatly packaged and is exactly as I expected, I am very happy with it
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Luigi C.
Rating: 3 out of 5
following a purchase from 10/07/2026
Serious company, precise, provides all the necessary information, follows the shipment of its goods and is very professional. The only downside is the prices, which are slightly high compared to the average.
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C
Cory K.
Rating: 2 out of 5
following a purchase from 11/06/2026
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
M
Marc F.
Rating: 5 out of 5
following a purchase from 10/07/2026
Commitments kept
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M
Michel F.
Rating: 5 out of 5
following a purchase from 12/07/2026
The product received completely meets my expectations. However, the delivery time was not as brief as announced.
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Paolo T.
Rating: 5 out of 5
following a purchase from 12/07/2026
Arrived on time
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 10/07/2026
Fast delivery
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Nicolas C.
Rating: 1 out of 5
following a purchase from 12/03/2025
2 years and 20 emails later. I still don't have my complete order. Despite my repeated requests, I can't get in touch with the billing department to get a refund. Congratulations on a whole year without a phone number, very impressive! NEVER again in my life will I buy from them.
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Response from 1001hobbies
Hello Nicolas,
We understand your frustration and we are sorry to hear that your experience has not met your expectations. We invite you to contact us directly via the email "[email protected]" so that we can resolve your situation as quickly as possible.
Best regards,
The 1001hobbies team
M
Mark P.
Rating: 5 out of 5
following a purchase from 02/05/2026
Took long reached out to them they answered my questions. Very happy with them letting me know my status on my order. Would recommend. Them customer service very good.
D
Dirk P.
Rating: 1 out of 5
following a purchase from 02/01/2026
I have not received any goods
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Response from 1001hobbies
Dear Dirk,
we are sorry to hear that you have not received your package, and we understand your disappointment.
Please contact us directly at the email address "[email protected]" so that we can find a suitable solution for your situation together.
Best regards,
the team at 1001hobbies
B
Bernard D.
Rating: 5 out of 5
following a purchase from 01/07/2026
transaction without problems
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A
Arnaud B.
Rating: 5 out of 5
following a purchase from 05/07/2026
Service always in accordance with the terms of sale. Trusted site.
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Jean-Charles D.
Rating: 5 out of 5
following a purchase from 10/07/2026
Perfect
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