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E
Rating: 5 out of 5
Everything is great! Goods as described and super packed! Fair price! Thank you!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 107 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.
All reviews
J
Rating: 5 out of 5
Order, payment, and delivery OK. Great choice. I recently ordered model paints. I did not find the functionality to directly find the item with the manufacturer's code (e.g.: Gunze H3 or Tamiya HX52), which would save a lot of time - but I may not have used the site with the right functionality. Best regards
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G
Rating: 5 out of 5
The product I bought corresponds to what I needed. I consider this company very serious and 5 stars are well deserved.
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W
Rating: 5 out of 5
Everything is fine
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R
Rating: 3 out of 5
The tracking of the package cannot be done well.
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C
Rating: 5 out of 5
Quickness in response and shipping. Quality in the product. Very happy
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M
Rating: 5 out of 5
Fast shipping and excellent packaging
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U
Rating: 5 out of 5
Package arrived ahead of time and items retrieved quickly
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P
Rating: 5 out of 5
All good, fast delivery
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G
Rating: 1 out of 5
I received the wrong product, I wrote to get explanations and never got a response.
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Response from 1001hobbies
Dear Gianluca,
We are truly sorry to hear that you received the wrong product and that you did not receive a response to your email. Customer satisfaction is very important to us, and we are here to help you resolve this issue.
We invite you to contact us again through our customer service at [email protected] so that we can handle your request in the best possible way.
Best regards,
The 1001hobbies team
We are truly sorry to hear that you received the wrong product and that you did not receive a response to your email. Customer satisfaction is very important to us, and we are here to help you resolve this issue.
We invite you to contact us again through our customer service at [email protected] so that we can handle your request in the best possible way.
Best regards,
The 1001hobbies team
J
Rating: 5 out of 5
I hadn't heard of 1001 before, but I was looking for somewhere to preorder a sought after funko pop. That I knew would sell out quickly when I found them. Placed my order and once the item was available they let me know and shipped it quickly. Considering it came from France and I'm in the uk
L
Rating: 1 out of 5
Very good!
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Response from 1001hobbies
Dear Luigi,
We are sorry to learn that your experience did not meet your expectations. We invite you to contact us via email at [email protected] so that we can discuss it together and find an appropriate solution.
Thank you for your understanding.
Best regards,
The 1001hobbies team
We are sorry to learn that your experience did not meet your expectations. We invite you to contact us via email at [email protected] so that we can discuss it together and find an appropriate solution.
Thank you for your understanding.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Service was first class. I would definitely use them again.
A
Rating: 5 out of 5
fast, efficient! top
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X
Rating: 5 out of 5
Correct delivery on time Thank you
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Everything perfect, excellent site++++++++++++++++++++++++ highly recommended
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A
Rating: 5 out of 5
Product conforms to the ordered product
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A
Rating: 4 out of 5
Everything was fine. Shipping was later than initially promised. But it was OK.
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G
Rating: 5 out of 5
Good product Excellent quality of the kit
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J
Rating: 5 out of 5
Beautiful items. Well packaged!
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M
Rating: 5 out of 5
I love the Garfield calendar. It very sturdy and well mad
P
Rating: 5 out of 5
delivery in accordance with the order and fast. Only downside, torn box but no impact on the items in the package.
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L
Rating: 3 out of 5
The products arrived poorly labeled and somewhat slow. Otherwise fine
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
quick ras
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J
Rating: 2 out of 5
It took a very long time to send and deliver the shipment. I received a notification that it had already been sent, but in reality it was sent only 4 days later. The product was fine, but a bad experience for the shipment itself. Also contacted the store, but no response.
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Response from 1001hobbies
Dear Jens,
Thank you very much for your comments and for sharing your experience. We are sorry to hear that the delivery took longer than expected and that you did not receive a response to your message. We greatly appreciate your comments and would like to discuss this further with you to ensure you have a better experience.
Please contact us via email at [email protected], so we can assist you.
Best regards,
The team at 1001hobbies
Thank you very much for your comments and for sharing your experience. We are sorry to hear that the delivery took longer than expected and that you did not receive a response to your message. We greatly appreciate your comments and would like to discuss this further with you to ensure you have a better experience.
Please contact us via email at [email protected], so we can assist you.
Best regards,
The team at 1001hobbies
S
Rating: 4 out of 5
Was in-stock and arrived quickly. Shop site had differing statuses and was confusing - but it still came.
G
Rating: 1 out of 5
Order never arrived.
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Response from 1001hobbies
Dear Giuseppe,
We are sincerely sorry for the inconvenience you have experienced due to the non-receipt of your order. Your disappointment is completely understandable, and we apologize for this inconvenience. We invite you to contact us via email at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
We are sincerely sorry for the inconvenience you have experienced due to the non-receipt of your order. Your disappointment is completely understandable, and we apologize for this inconvenience. We invite you to contact us via email at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Brilliant service. Delivered on time and ahead of my actual expectation. No issues with the ordering or condition of the products on arrival.
C
Rating: 5 out of 5
Top!
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R
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
Nothing to say about the tracking of my order, but very unhappy with the content
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D
Rating: 1 out of 5
WARNING!!! absolute scam site! Items are displayed as available for pre-order even though there is absolutely no information known about when it will be released. A date is simply assumed and then pushed further back! Cancellation requests are then ignored or there is a note that the 14-day period has already passed or that one has "ordered extra" and it is therefore non-cancellable! Stay AWAY from this site! They want to send me my bestellung OVER 1 YEAR late even though I had written to support multiple times that I no longer need the items and do not want them after this period.... all in vain... shipping was done anyway...!!! never again!!
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Response from 1001hobbies
Good day,
we are sorry that you were dissatisfied with your order and the handling of your inquiries. We apologize for the inconvenience and the difficulties you experienced.
Please contact us at [email protected] so that we can review your case and understand your situation.
Best regards,
1001hobbies
we are sorry that you were dissatisfied with your order and the handling of your inquiries. We apologize for the inconvenience and the difficulties you experienced.
Please contact us at [email protected] so that we can review your case and understand your situation.
Best regards,
1001hobbies
A
Rating: 5 out of 5
great store and good customer service, always on time
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M
Rating: 5 out of 5
Fast delivery
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D
Rating: 5 out of 5
Order received quickly. Top shop and very interesting prices
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H
Rating: 5 out of 5
Everything is great, keep it up.
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Y
Rating: 5 out of 5
Great shopping experience! Fast delivery, item arrived safe and sound, completely matching the description. Highly recommended!