Customer reviews of 1001hobbies

No responses to previous email contact regarding an order that could not be delivered. There was no answer to the questions above. Not reachable by email or phone. Total lack of response, even after I eventually asked for my already paid amount to be refunded. Really terrible. Would never place an order here again or advise others to do so. Truly extremely disappointing.

Products well received, compliant. I recommend this site.

First in every way, thank you.

I have not received my package.

Very well nothing to say

All in order

I ordered a Boeing 747 1/72, paid by credit card, and then the following happens: I receive a written credit for the amount (about 640,-€), when investigating on the website I read that 1001Hobbies has canceled the order. In response to my comment that I want the goods or my money back and no voucher, I receive an answer: "We are proud to increase your voucher to 577,-€ and it is valid for 5 years." Again, I disagree: goods or money back... then I receive an email saying they found my order and sent it: something for 10,-€. Again, I object: B 747 1/72 or money back, then finally I receive an email saying they found the product and sent it. The B 747 also arrived (great kit)... but in the meantime it is offered for 40,-€ cheaper. Result: If you have nerves like steel cables, then dare to order from 1001Hobbies. They offer a great range. If you have weak nerves, be careful.

The package arrived within the expected time frame, the games in excellent condition 10/10

It's perfect

Hello, first of all, thank you very much. Everything worked wonderfully. The goods arrived safe and on time. You have a large and good selection of items in many areas. My next order will definitely come. I can only recommend you.

So far the products appears to be available, however order to receipt is slow.

Great service

Everything is great. Great quality. Fast shipping

Fast shipping, good prices, customer service, good communication. Very satisfied

Everything perfect

R

It takes a while before I have the goods, and then I get the LM3 twice. What should I do with the second one?

Order not arrived on time, customer service seems non-existent. Super bad service. Would not recommend.

The things I ordered were acceptable, but my time and my privacy are very important to me - I did NOT need to have unsolicited emails sent to me and I am very angry about this because I did NOT "subscribe" to any marketing and this company should obey both the GDPR laws as well as the UK's Data Protection Act.

The paint I ordered arrived nicely on time and is perfect for what I want to use it for.

All in order, fast.

No worries, thank you for your patience.

As always, great, I will continue to order from you. Regards, Sascha Reinhardt

Product arrived in perfect condition, exactly as in the photo! Only problem: it was shipped 3 months late compared to the date on the site.

I had a great shopping experience.

Nothing to say.

Ok

Perfect, thank you.

Package received late. Moreover, it arrived damaged and customer service is non-existent. In short, I advise you not to order from them.

Excellent service! Includes shipping to US addresses. Highly recommended!

Great selection, good prices, fast shipping

As expected.

quickly and without any problem

Unbeatable

Very satisfied Thank you

Everything was phenomenal. It's hard to find stock of the product I needed, I hope to keep finding it here and if so, I will definitely buy again

All good! Thank you!

everything is very good

I have already answered this questionnaire saying that I was very satisfied with this brand, especially due to the wide range offered which allowed me to usefully complete my range of paints for plastic models, the speed of delivery and careful packaging.

Very good