Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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william H.
Rating: 4 out of 5
following a purchase from 02/09/2024
The site itself is very interesting in the sense that it offers models and photoetched solutions. That said, the material appears to be in stock with an availability of 1 to 2 weeks. Moreover, despite the annual discount linked to the subscriber card advantage, the product is more expensive than the competition.
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you like our selection of mock-ups and photoetched solutions! Regarding lead times and prices, we understand your comment. We do our utmost to offer the best possible conditions, but we take note of your feedback to continue improving. Don't hesitate to take advantage of our regular offers, and thank you for your loyalty with the subscriber card!
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Jean Marc D.
Rating: 5 out of 5
following a purchase from 27/09/2024
very good
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Response from 1001hobbies
Thank you for your review! We're delighted that everything went so well for you! See you soon for another top-notch experience!
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Tino H.
Rating: 5 out of 5
following a purchase from 22/09/2024
Clear and uncluttered.
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Response from 1001hobbies
Thank you for your feedback! We're glad you appreciate the clarity and clarity. We always strive to provide you with a pleasant shopping experience. If you have any suggestions or questions, please don't hesitate to contact us!
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pierre-françois P.
Rating: 5 out of 5
following a purchase from 29/09/2024
Very good
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything went well! We hope to see you again soon for another order!
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Joris V.
Rating: 3 out of 5
following a purchase from 01/10/2024
Initially my order was not taken into account even though I was charged for it... On the other hand, the customer service was great, the lady on the phone was patient and helped me through my problem... As for my delivery, I still haven't received it, but it's from the delivery person, so there's nothing to say except maybe I should have a wider choice of delivery people...
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Response from 1001hobbies
We apologize for any inconvenience caused by your order. We would like to reassure you that we are awaiting the return of the product from the delivery person, and we are monitoring the situation closely. We are delighted that our customer service team was able to assist you efficiently, and we will also take into account your comment on the choice of delivery drivers for the future. Thank you again for your patience and understanding!
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Sandrine A.
Rating: 3 out of 5
following a purchase from 26/06/2024
The delivery arrived incomplete ( one figurine out of six is missing - it should be available at the end of October... ) and there is a real lack of communication with the customer. A simple e-mail or SMS to inform of a delay would solve everything, rather than being presented with a fait accompli.
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Response from 1001hobbies
We apologize for this situation. We understand your frustration. We will work to improve our communication in the future to avoid this type of inconvenience. Thank you for your patience and understanding, and please do not hesitate to contact us if you have any further questions.
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Jean-Claude V.
Rating: 5 out of 5
following a purchase from 18/09/2024
Correct
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything worked out for you. Don't hesitate to come back to us if you need anything!
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James L.
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery, good communication, satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery and communication lived up to your expectations. Your satisfaction is our priority! See you soon for new orders!
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CHARTIER F.
Rating: 5 out of 5
following a purchase from 07/09/2024
ras.
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yves B.
Rating: 4 out of 5
following a purchase from 08/09/2024
A little surprised by the delivery, bubble wrap...
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Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the packaging did not live up to your expectations. We take your comments into consideration to improve our services. Don't hesitate to let us know what you need, we're here to help!
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Vicente S.
Rating: 4 out of 5
following a purchase from 20/09/2024
It arrived on time.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that your order arrived on time. If you need anything else, don't hesitate to let us know, see you soon!
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denis D.
Rating: 5 out of 5
following a purchase from 22/09/2024
very satisfied..serious site...
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are very satisfied with your experience and that our site has met your expectations. Your trust is precious to us! See you soon for new adventures!
A
Alain B.
Rating: 5 out of 5
following a purchase from 27/09/2024
A small reduction in shipping costs for orders of 50 euros or more would be much appreciated !!!!!! The rest is fine
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Response from 1001hobbies
Thank you for your feedback and suggestion! We're delighted that you're happy with your experience with us. Your idea of reduced shipping for orders over 50 euros is an excellent one, and we'll look into it. See you soon, and thanks again for your support!
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Eddy C.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very satisfied and did not delay to send the order in very good condition and very good choice
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you are very satisfied with your order and that everything arrived in perfect condition. Your trust motivates us to continue offering the best possible choice! See you soon for new discoveries!
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Thorsten T.
Rating: 2 out of 5
following a purchase from 29/08/2024
The goods were not sufficiently packaged, so the goods arrived damaged. Little communication. Not recommended.
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Response from 1001hobbies
We are sorry to hear that your goods arrived damaged and the communication did not meet your expectations. Your experience is important to us and we will use your feedback to improve our packaging and customer service. If you require further assistance or would like to clarify your concern, please do not hesitate to contact us. Thank you for letting us know
K
Kenneth H.
Rating: 2 out of 5
following a purchase from 31/08/2024
Product came damaged if intact, was ordering dice so the only damage was the packaging and delivery took way longer than expected
Response from 1001hobbies
Thank you for bringing this to our attention. We’re really sorry to hear that your product arrived damaged and that the delivery took longer than expected. Your experience is important to us, and we’d like to resolve this issue. Please reach out to our customer service team so we can assist you further. We appreciate your understanding!
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Yann L.
Rating: 1 out of 5
following a purchase from 13/09/2024
Products advertised as available, but never in stock Three weeks later, no delivery date.....I do not recommend this seller.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you have experienced problems with product availability and delivery. Your experience is important to us, and we will look into this situation closely. Please do not hesitate to contact us for any assistance or to discuss your order.
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Eric S.
Rating: 5 out of 5
following a purchase from 26/09/2024
Excellent, neatly packaged and delivered
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Response from 1001hobbies
Thank you for your feedback! Great to hear that your order was packaged and delivered fine and neatly. We appreciate your trust in us and look forward to serving you again!
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André M.
Rating: 5 out of 5
following a purchase from 21/09/2024
Commercial transaction without reproach.
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Response from 1001hobbies
Thank you for your feedback! It's always a pleasure to have smooth transactions. Your satisfaction is our best reward! See you soon for new experiences!
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steven B.
Rating: 4 out of 5
following a purchase from 20/09/2024
1001 Hobbies has a very good selection of items. I think shipping is good, considering the distance. The items I ordered are packaged well. The only thing negative is the shipping costs are a little high.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that you found our selection of items to your liking and that your order was packaged well. We appreciate your thoughts on the shipping costs and will take that into consideration for the future. If you have any other suggestions or need assistance, feel free to reach out. Happy shopping!
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Piet D.
Rating: 5 out of 5
following a purchase from 20/09/2024
Package was easy to follow. Was delivered undamaged.
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Response from 1001hobbies
Thank you for your response! Glad to hear that your package was easy to track and delivered undamaged. We strive to continuously improve our service. Until next time!
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bernadette M.
Rating: 5 out of 5
following a purchase from 17/09/2024
Always satisfied with all my orders. My husband, who only makes wooden models of boats, is really satisfied with the plans and the material.
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Response from 1001hobbies
Thank you so much for your feedback! It's fantastic to hear that you and your husband are delighted with our wooden model boats! ️🪵 Your model-building adventures inspire us, and we can't wait to meet you again for more creative explorations. We look forward to seeing you soon!
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GUY N.
Rating: 5 out of 5
following a purchase from 27/09/2024
perfect fast shipping
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Response from 1001hobbies
Thank you very much for your feedback! We're glad the shipment was quick and up to your expectations. See you soon!
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Eric M.
Rating: 5 out of 5
following a purchase from 20/09/2024
Good selection; very good service
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Response from 1001hobbies
Thank you for your comment! We're delighted that you found our selection to your liking and that our service lived up to your expectations. See you soon for new discoveries!
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Franz B.
Rating: 5 out of 5
following a purchase from 24/09/2024
everything is fine
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Response from 1001hobbies
Thank you for your feedback! We are pleased to hear that everything was fine. We look forward to welcoming you again soon!
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Louis B.
Rating: 4 out of 5
following a purchase from 24/09/2024
Everything went well except for the delivery which took place in a center and not at our home!
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went well, except for the delivery. We apologize for the inconvenience. Please do not hesitate to contact us for any assistance regarding future deliveries. Your satisfaction is important to us!
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BRUNO L.
Rating: 5 out of 5
following a purchase from 27/09/2024
Perfect telephone reception and fast delivery
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Response from 1001hobbies
Thank you very much for your comment! We're delighted that the telephone service and speed of delivery lived up to your expectations. Please do not hesitate to contact us if you have any further questions!
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Laurent L.
Rating: 5 out of 5
following a purchase from 29/07/2024
RAS Easy site navigation
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Response from 1001hobbies
Thank you for your feedback! It's great to hear that navigating our site was easy for you. If there's anything you need, we're here for you!
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GINES C.
Rating: 5 out of 5
following a purchase from 24/09/2024
perfect
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Response from 1001hobbies
Thank you so much, we are delighted that you had a perfect experience and we'll see you soon for more discoveries!
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Marita L.
Rating: 5 out of 5
following a purchase from 17/09/2024
Great product
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Response from 1001hobbies
Thank you for your feedback! We are glad you are satisfied with the product. We hope to see you again soon for your next purchase!
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CHARTIER F.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to know that our service lived up to your expectations. Your recommendation warms our hearts! See you soon!
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Jean-Claude D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Product quality, speed of delivery, value for money, pleasant contacts, perfect.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that the quality of our products, the speed of delivery and our service have fully satisfied you. Your satisfaction is our priority! We hope to see you soon!
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Ixchel F.
Rating: 5 out of 5
following a purchase from 01/09/2024
Fast delivery and neatly packaged.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that the delivery was fast and the packaging was neat. Your satisfaction is very important to us! We look forward to serving you again soon!
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George C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Packed well, shipped promptly. Happy buyer!
Response from 1001hobbies
Thank you for your awesome feedback! We're glad to hear that your order was packed well and shipped promptly. Your happiness as a buyer means the world to us! We look forward to your next order!
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Wilhelmus V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very satisfying experience. Very easy and clear site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that your experience was very satisfactory and that you found our site easy and clear. Your satisfaction is our priority, and we hope to see you again soon for new shopping adventures! ️
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PASCAL C.
Rating: 4 out of 5
following a purchase from 26/08/2024
a little expensive but reliable site.
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Response from 1001hobbies
Thank you for your feedback! We understand that you find some prices a little high, but we're delighted that you consider our site reliable. Your trust is important to us, and we strive to offer you quality products. Don't hesitate to come back for your next orders!
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Alain D.
Rating: 5 out of 5
following a purchase from 27/09/2024
Good product description, same for how to use it. Fast delivery D+1 after order
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that the product description and instructions for use were clear and helpful. And what great news that the delivery was fast, D+1 after your order! We're here to serve you, and we look forward to seeing you again for your next orders!
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Manfred H.
Rating: 5 out of 5
following a purchase from 20/09/2024
Fast delivery, everything perfect, gladly again at any time!
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased to hear that the delivery was quick and everything went well. We look forward to welcoming you back at any time! See you next time!
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eric A.
Rating: 5 out of 5
following a purchase from 24/09/2024
Perfect delivery
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Response from 1001hobbies
Thank you for your complimentary feedback! We are delighted to hear that the delivery was impeccable. Your satisfaction is our priority! See you soon for your next orders!
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Verena H.
Rating: 5 out of 5
following a purchase from 09/09/2024
I ordered from 1001hobbies for the first time and was a little skeptical at first that it wasn't a fake site. This is not the case. The delivery took several weeks, but everything was in perfect order! Thank you for that! If you have enough time for shipping, 1001hobbies is a good choice.
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Response from 1001hobbies
Thank you for your trust and your positive feedback! We are very pleased to hear that your first order with 1001hobbies was successful and that you are satisfied with the delivery. We know that shipping times can vary and we appreciate your patience. Your trust in us means a lot and we look forward to welcoming you back in the future! If you have any questions, please feel free to contact us at any time.
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