Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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lars H.
Rating: 5 out of 5
following a purchase from 01/11/2023
Fast uncomplicated transaction
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Joseba D.
Rating: 4 out of 5
following a purchase from 13/10/2023
Everything was fine, the order took a little while, but it was fine.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Christian F.
Rating: 4 out of 5
following a purchase from 26/10/2023
Wide selection. Fast delivery. SAP very friendly. The only problem is that some models are far too expensive for what they are. Also, virtually all the models received 5-star reviews. I find that odd.
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Alexandre M.
Rating: 5 out of 5
following a purchase from 06/10/2023
Good service and attentive.
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Thierry R.
Rating: 1 out of 5
following a purchase from 12/10/2023
Product indicated as being available on the site, after validating my order and waiting several days, I was informed that the product was being restocked... I asked to cancel my order as the product would arrive too late, but I received no reply. In short, the product arrived after four weeks, my son's birthday had passed and everyone was disappointed. Not to mention the 10-euro fee I have to pay, which is not indicated in the item description. I'll never order from this site again!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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nicola L.
Rating: 5 out of 5
following a purchase from 24/10/2023
Fast shipping, competitive prices
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Johan R.
Rating: 4 out of 5
following a purchase from 23/08/2023
Packaging could have been better
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Francesco C.
Rating: 5 out of 5
following a purchase from 24/10/2023
Everything perfect, costs at least in my case the lowest on the net, timing of shipping and arrival (15gg) for me excellent, also communication and tracking of the package 10e praise ... I recommend everyone to buy with confidence. Serious people who probably love what they do...I thank you my son for Christmas will have his favorite robot
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Helge M.
Rating: 3 out of 5
following a purchase from 09/10/2023
Good product but too long delivery
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
M
Mercedes R.
Rating: 5 out of 5
following a purchase from 29/10/2023
It arrived in perfect condition, it is beautiful and the cheapest I found it.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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David K.
Rating: 5 out of 5
following a purchase from 29/09/2023
Very good blast bags, a little drilling to do but they fit perfectly
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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enrique Q.
Rating: 5 out of 5
following a purchase from 01/11/2023
All correct
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Marcelle P.
Rating: 5 out of 5
following a purchase from 26/09/2023
Excellent service. Thank you very much.
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Frédéric T.
Rating: 4 out of 5
following a purchase from 30/10/2023
with 1001 HOBBIES, nothing changes, on time, even before, impeccable order, package too. don't change a thing, THANK YOU!!!!! Frédéric T
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Alexander H.
Rating: 1 out of 5
following a purchase from 29/09/2023
I ordered two copies of the book Void King in hardback. They delivered two copies of the book in paperback. I checked the website. Yep, the pictures are of a hardback book. I contact them asking them to resolve the issue, they respond, tell me how embarrassing it is for them, then I never hear from them again. I guess since they got their money from me, they don’t think that they have to deliver the product they sold me. I won’t be ordering from 1001hobbies.com again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
S
stéphane J.
Rating: 5 out of 5
following a purchase from 05/10/2023
Fast shipping and very well-protected box.
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Cinzia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
Shipping a little slow, but great value for money! I am satisfied with my purchase.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Sylvain S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Perfect, fast shipping, as described
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richard V.
Rating: 4 out of 5
following a purchase from 18/10/2023
No problems encountered, may take a while to get stuff. Maybe because the order had to come from France. Assumed it would come from the Netherlands because of the name 1001hobbies.nl.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
D
dirk B.
Rating: 2 out of 5
following a purchase from 05/10/2023
Wrong information with the article on the site so I couldn't do anything with it, and the previous order was damaged. Get a refund of 10€ while the article cost over 30€...2 out of 4 were still broken. Still order something again, wrong info was on it.... 1st couple of orders went well but now they have dropped out anyway. Screwed up 2x in a row. I will order elsewhere from now on.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Willem K.
Rating: 5 out of 5
following a purchase from 12/09/2023
All in all it took a while , but got it.
It's a pity I had to pay double shipping costs.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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eddy K.
Rating: 4 out of 5
following a purchase from 19/10/2023
smooth delivery, everything according to plan
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
D
Delphine V.
Rating: 1 out of 5
following a purchase from 29/08/2023
my order took over a month to arrive. Delivery time too long!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Jan J.
Rating: 5 out of 5
following a purchase from 25/10/2023
very satisfied
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Gérard D.
Rating: 3 out of 5
following a purchase from 20/10/2023
the part delivered is not the one ordered.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Dimitri S.
Rating: 4 out of 5
following a purchase from 28/10/2023
very good service, speed
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Laurent P.
Rating: 5 out of 5
following a purchase from 27/10/2023
very good site fast very well packaged
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Fred H.
Rating: 5 out of 5
following a purchase from 13/10/2023
I had a great experience ordering from 1001 Hobbies. They offered the product I had been searching for at a very reasonable price. They shipped out quickly and provided essential information regarding the tracking. I will admit I was a bit cautious because I am in the USA and they are located in France but all of my concerns were put to rest because of their communication regarding my order. I will order from them again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Johann R.
Rating: 5 out of 5
following a purchase from 22/10/2023
The navigation on your site is simple and easy. Delivery is fast and reliable. Customer service is very good. I am very satisfied with your establishment and I recommend 1001 Hobbies to every one who is into plastic scale modeling.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
D
Domenic B.
Rating: 1 out of 5
following a purchase from 08/10/2023
Still waiting for orders where the individual products were available in the meantime. Now I seem to have been waiting for over half a year.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
M
Marc C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Items arrived extremely quick and really happy with the product, would definitely recommend 1001 Hobbies and will be using them again in the near future
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Peter V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery, no hassle, clear terms and conditions. Top.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Nikolaj M.
Rating: 5 out of 5
following a purchase from 31/10/2023
I am satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Daniel B.
Rating: 3 out of 5
following a purchase from 11/10/2023
The delivery has already not reached the warehouse on time, okay happens when stocks run out exactly when you order. Still unpleasant. Then there was no feedback for quite a while until the parcel was sent, then there were further delays that were only communicated later, the tracking page didn't update and then the parcel suddenly arrived. However, the notification was also delayed (1 1/2 hours later). Until then the order was in the stairwell.
It has arrived and the parcel itself shows no damage. I suppose that all in all it was stupid coincidences that have little significance about the seller and the supplier, but I could have had it on other sites for a small surcharge with less stress and faster. A real shame.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Eligio Emiliano D.
Rating: 5 out of 5
following a purchase from 16/10/2023
The product arrived undamaged ,great my partner really liked it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Jacques V.
Rating: 4 out of 5
following a purchase from 30/10/2023
Hello 1001HOBBIES team nothing to say perfect, however I am disappointed with my order a Nieuport 28 by ste DUMAS, everything is in English, the wheels are molded plastic and everything seems quite fragile and this is not my first model! 136 euros I find the price a little exaggerated given the box delivered.
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Jean Louis H.
Rating: 5 out of 5
following a purchase from 06/10/2023
Very good
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Günther W.
Rating: 4 out of 5
following a purchase from 12/10/2023
Unfortunately, the delivery fee is relatively high, but the selection and service is very good!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Markus H.
Rating: 5 out of 5
following a purchase from 15/10/2023
Everything went smoothly and reliably. Would order here again and again and highly recommend the store.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre A.
Rating: 5 out of 5
following a purchase from 27/10/2023
Serious site. Fast delivery by post. No problems. I recommend.
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