Customer reviews of 1001hobbies

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 15h35 following a purchase from 22/02/2023

Very professional merchant

Translated reviews

G

Geverifieerde Koper

Rating: 3 out of 5

Published on 03/04/2023 à 15h12 following a purchase from 27/03/2023

Good product, reasonable delivery time, but shipping costs were almost 2x the value of the item. It would be nice if regular postal services were used for printing: sending 1 set of decals this way is now costly AND environmentally polluting....

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 14h27 following a purchase from 15/03/2023

Great variety, you can find almost everything. Top customer service. Fast delivery.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 14h02 following a purchase from 29/03/2023

Fast and efficient. No worries, order conforms and cleanly packed. One small downside, the deliveryman took no precautions with the package. If there had been fragile parts inside, I wonder what state the parcel would have been in... But that's not your fault.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 10h50 following a purchase from 28/03/2023

Nickel!

Translated reviews

V

Verified Buyer

Rating: 3 out of 5

Published on 03/04/2023 à 00h06 following a purchase from 12/02/2023

Longer postage than I was expecting. Maybe I didn’t read the terms properly.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2023 à 20h37 following a purchase from 14/03/2023

No order confirmation e-mail, as in the past.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2023 à 18h11 following a purchase from 24/03/2023

Apart from the fact that there was no visibility of the delivery date on the order (which was marked "in stock", then "in stock from:", indicating a new date), the product arrived relatively quickly (and earlier than the date indicated following the change described above), and in perfect condition.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2023 à 16h47 following a purchase from 28/03/2023

perfect

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 02/04/2023 à 14h16 following a purchase from 27/03/2023

All ok fast shipping!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2023 à 11h50 following a purchase from 16/03/2023

Tot molt bé!

Translated reviews

G

Geverifieerde Koper

Rating: 2 out of 5

Published on 02/04/2023 à 10h00 following a purchase from 10/03/2023

Got only part of it, sent email to support without getting any reply.

Translated reviews

Response from 1001hobbies Published on 03/04/2023

Hello, thank you for your message. If your email has not been processed by now, could you please send an email directly to [email protected] indicating the missing items? Thank you very much and have a great day!

V

Verifizierter Käufer

Rating: 3 out of 5

Published on 01/04/2023 à 20h28 following a purchase from 30/10/2022

The product itself is ok, but it took several months from ordering to delivery.

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 01/04/2023 à 18h45 following a purchase from 06/03/2023

Am still waiting for response to my damaged shipment.

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 01/04/2023 à 15h06 following a purchase from 08/03/2023

Perfect customer service but very long delivery time and gift wrapping to review for a service I paid for!

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 01/04/2023 à 14h40 following a purchase from 09/02/2023

Very good.I recommend it!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 01/04/2023 à 14h05 following a purchase from 29/03/2023

Excellent house!

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 01/04/2023 à 10h26 following a purchase from 11/03/2023

Great selection, good service and fast delivery. Couldn't be better.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 18h29 following a purchase from 04/03/2023

The site is very well presented, it's easy to find what you're looking for thanks to the menu and orders arrive quickly. It was my first time ordering and I'm a very satisfied customer. See you soon!

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 31/03/2023 à 18h17 following a purchase from 05/03/2023

Very prompt and really quick delivery very good quality product I will definitely be buying more soon

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 17h06 following a purchase from 21/03/2023

Seriousness and speed of delivery

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 31/03/2023 à 17h05 following a purchase from 24/03/2023

.++++

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 16h39 following a purchase from 18/03/2023

A company that listens and responds promptly to any queries, deadlines always met and often in advance, impeccable parcels and packaging with contents systematically in line with the order.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 31/03/2023 à 16h38 following a purchase from 21/03/2023

Perfect, thank you very much, faster delivery than expected.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 16h38 following a purchase from 09/03/2023

No complaints

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 31/03/2023 à 15h22 following a purchase from 19/02/2023

Great product and great service

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 14h55 following a purchase from 07/03/2023

Very good site

Translated reviews

V

Verified Buyer

Rating: 2 out of 5

Published on 31/03/2023 à 14h32 following a purchase from 24/02/2023

Ordered paint specifically as the web site (and my order details) stated it was in stock. Two weeks after order I enquired about the delay, an update was told 1001Hobbies was still getting some paint from their supplier (I.e. not “in stock”). Three weeks after order I requested a refund as there was no progress, but was told that a refund was not possible as my order was now being compiled. Order was finally delivered more than 4 weeks after the order was made (and after I had given up waiting and purchased the paint from elsewhere.). I was not impressed!

Response from 1001hobbies Published on 03/04/2023

Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We are terribly sorry for this succession of mishaps. I see that the paints ordered are indeed usually in stock, but there must have been a shortage with a longer than usual delay. We apologise again. Have a nice day,

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 13h45 following a purchase from 09/03/2023

orders received ahead of schedule Nikel Hervé

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 31/03/2023 à 12h58 following a purchase from 21/03/2023

site is easy to navigate and nice quick delevery

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 12h55 following a purchase from 26/03/2023

Filters make it easy to navigate and find what you're looking for.

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 31/03/2023 à 12h55 following a purchase from 13/03/2023

The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost
I think their website should be clearer regarding the country of shipping.

V

Verifizierter Käufer

Rating: 4 out of 5

Published on 31/03/2023 à 09h26 following a purchase from 05/03/2023

Long delivery time, relatively expensive and the quality of the model leaves a lot to be desired.

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 31/03/2023 à 08h02 following a purchase from 16/02/2023

Everything was great. I will buy again.

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 31/03/2023 à 01h13 following a purchase from 18/02/2023

Love the selection and the service. Will use again for my next model project.

G

Geverifieerde Koper

Rating: 3 out of 5

Published on 30/03/2023 à 23h33 following a purchase from 11/01/2023

Long delivery time and difficult communication. Eventually did receive the orders

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 30/03/2023 à 23h15 following a purchase from 23/02/2023

Speedy service and excellent product

V

Verified Buyer

Rating: 5 out of 5

Published on 30/03/2023 à 22h58 following a purchase from 07/02/2023

I found a hard to get conversion kit at 1001 Hobbies. This shop has a lot in stock and my order arrived promptly and I would absolutely buy from this shop again.

V

Verified Buyer

Rating: 5 out of 5

Published on 30/03/2023 à 22h13 following a purchase from 13/02/2023

On time and as described.

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 30/03/2023 à 21h28 following a purchase from 04/03/2023

Everything perfect

Translated reviews