Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2023
Interesting site, despite a delay of several weeks due to the loss of my parcel, I received my products. The 1001 hobbies staff are very attentive and friendly on the phone. I recommend this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2023
All-plastic, pre-painted model
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you weren't satisfied with the item. If it hasn't already, you can return it to us and ask for a refund. If this is the case, you can contact us by e-mail at [email protected] We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2023
Good overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
Speed, precision
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2023
As mentioned in my previous calls and emails, the package did not contain the items ordered. I am now returning the package and I expect you to send my order with the correct items as soon as possible so that I can finalize my diorama and give it as a gift to a friend.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Your request has been taken into account. Please keep us informed as soon as your order arrives. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Very good site for models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
Nothing in particular to say, it's very good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2023
Very satisfied with the 1/48 FW1000 kit from Fist of War. Not many are offering this kit around the world and 1001 hobbies came through for me again! Just a great hobby store with many items not found easily. A++++ store!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2023
Found a model kit that I could not find anywhere else, which I've wanted for some time, and it was delivered very quickly. Great service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/02/2023
Very complete, First quality material, Fast shipping.Excellent
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/02/2023
The order was delayed and arrived incomplete. I have complained and have not received a reply, nor an explanation.
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Response from 1001hobbies
Hello, Thank you for your message. We are very sorry for this situation. I see that we have indeed received several emails. I am getting back in touch with customer service so that we can send you the missing item. Have a nice day.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/02/2023
Very serious, fast delivery and convenient
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/02/2023
Everything was great. I would give an excellent review except that the tracking was not very informative. Since I travel frequently I rely on tracking to help my scheduling. Sometimes I have to let friends and family know that a package is arriving. I don't like leaving things out by my front door because of other people stealing objects from doorsteps.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
The delivery was lightning fast, the contact with the seller absolutely exemplary and very courteous. Gladly again at any time!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/02/2023
Order went very smoothly, and delivery was also smooth.
I would say keep up the good work.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2023
5 stars says it all
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2023
High quality and speedy delivery :)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2023
Quality product and fast shipping
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 12/02/2023
Good selection Long delivery time Delivery costs
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/01/2023
Accurate in information, timing and delivery.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2023
A LITTLE BIT LONG DELIVERY TIME BUT OTHERWISE VERY GOOD
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2023
Package came really fast and was in excellent condition. Always got constant updates regarding my order. Will definitely reccomend
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/02/2023
Item arrived earlier than expected and in perfect condition in every way, very satisfied, I will place more orders soon 🤝
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/02/2023
All good
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2023
Everything perfect thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Good box I recommend, lots of choice
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/01/2023
Fine but everything could be better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2023
I would like to use your request to reiterate my dissatisfaction with a subsequent order. for this order nothing to say that allows me to realize my diorama but that I will have to put it at the stop, indeed I made a complement registered under the number B00VGISMD (1 tank and paintings) to finalize my work that I must offer to a friend, however, when I opened my parcel, the contents didn't correspond to my order (3 planes and decalco), so I called customer service, sent an e-mail with photos, and expressed my dissatisfaction in the satisfaction survey - to date, no return! in view of the non-returns on your part I don't see why you should tackle the problem because if it's like my previous intervention I wouldn't have any returns, all I'm asking is to receive my initial order and return the wrong parcel to you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2023
Fast and efficient delivery, very satisfactory
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2023
the car has had a steering problem where the front tires never line up, even when you use the trim on the remote control
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
On-time delivery Beautiful 3D wooden puzzle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
parcel received quickly, well packaged. Very good.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/02/2023
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
Easy to visit. Fast delivery. Only problem: the deliveryman wanted to leave the parcel in front of the door. This is a limitation given the price of the order.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
Very well done, eskerrikasko
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Attractive prices, fast delivery, I recommend and will recommend again... Thank you and see you soon.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2022
Delivery really long and without news except for the fact that my package arrived ...
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/02/2023
The delivery time was quite long. But the goods are in perfect condition and therefore the waiting time is worth it. Great products! I will gladly order again.
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