Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Delivery was very fast and in a top-notch package. The figurines arrived in perfect condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
on time, in light packaging (envelope), otherwise correct
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2023
Delivery times very (too) long and without communication. I am still waiting for a third of my order placed on 4/12/2022...
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for the delay. I see that the necessary steps have been taken to divide the order, and the second part should arrive shortly. In any case, we take note of your opinion in order to improve in the future. Have a nice day,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
bonjour, Very good product, nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Hello, AIRFIX very good product, HELLER good product, IGN not really great (1/72 figures). As for the models, some of the boxes on your site lack detail in relation to the paints. It would be wise to know the exact color codes when ordering models so as not to have to recommend missing shades. Kind regards.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 18/12/2022
Was very disappointed with the article.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
The offer corresponds to the demand, the explanations given for a product are excellent and allow you not to make a mistake when ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Beautiful products in magnificent packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2022
What was ordered and what was sent were two different things, I am trying to organise a return because what should have been a 20cm figure ended up being a poster
Response from 1001hobbies
Hello, thank you for your message. We are very sorry for this problem beyond our control. There was indeed a reference error which we will change, and we will find a solution for you. Have a nice day!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 04/01/2023
I ordered two items that were "ready to ship right away." Apparently they weren't because I received only one and the second one "due to computer problem" is not even listed in the order even though I paid for it and have a confirmation from PayPal - also the replacement order is for WRONG item even though I explained multiple times which item arrived and which is missing.
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Response from 1001hobbies
Dear customer, thank you for your message. Indeed, I see that the order contains only one product, but it does not correspond to the amount. We are very sorry about this. I will contact customer service to ensure that the correct missing product is sent as described in your email. Thank you very much.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 31/12/2022
Everything worked out perfectly
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Response from 1001hobbies
Dear customer, thank you for your message. It is possible that the review does not match your experience as a guest. Please feel free to change the review! Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
A wide range of items fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
The carrier used "colis privés" is not reliable. The parcel was dropped off at a relay point even though I had paid for home delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 02/01/2023
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Very good.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/11/2022
Issue w one if three items back ordered. When raised w customer service I was given a store credit for the missing item. Good comms, quick response.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
I found very easily what I was looking for in relation to the aircraft carrier that I had ordered from you, I was well directed and advised and moreover the delivery time is respected Thank you to all of you you are really great.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2022
poor website management and shipping delays
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Response from 1001hobbies
Hello, thank you for your message. We're sorry for the delay, and we'll take good note of your comment so that we can improve in the future. Have a nice day!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/01/2023
Everything arrived in perfect condition. Great shipping service and accurate. I think there will be more purchases in the future. Recommended.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/11/2022
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Great as always!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Received on time as advertised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Perfect, well-packaged product, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Perfect, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Very good
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/12/2022
Purchasing the products is very easy. I was not comfortable with the package tracking service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/12/2022
fast and safe as always and good prices extensive catalog for model railroading (models and soldiers)
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/12/2022
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Impeccable as usual
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/12/2022
Great communication regarding delivery. Great delivery time. Very pleased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Products as described. Responsive service and fast, on-time delivery. Only remark: Stop using your self-adhesive labels on the Tamyia pot color references. They're impossible to remove without tearing the original label, and you can't tell which is which. Example on white or varnished. Without visibility of the label, it's impossible to tell whether it's gloss or matte. Apart from this detail, for which I hope to be heard, I'd recommend 99.9%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
choice and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
On-time delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/12/2022
Everything is great!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2022
Great,no trouble everything order and delivery very easy and very prompt.five stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
No worries, and above all, tracked and well-protected delivery, which is the most important thing for me.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/12/2022
Good product in itself, but it was a Christmas present and came unwrapped! Surprise not a success. A great pity.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2022
At the time of purchase the delivery date was December 30. It arrived on January 4th
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