Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Easy ordering and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Niquel well protected answers very quickly to the question by mail I will repurchase on this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Impeccable, better should not exist, great. Thanks again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast and friendly company. Always provides a first class service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Clear site offering good quality products for a not-so-high price. Good delivery times for the Christmas period - we love it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Very fast delivery, well packaged, very fluid site, easy to find what you want with a wide variety of products. I'll be happy to recommend you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Great products great service and value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Order received quickly .... Just try it!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/12/2022
fast shipping and easy to order, the catalog has a lot of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
it's good (rich catalogs, reasonable delivery times, no breakages) but prices are expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Fast delivery, very well packaged, professional and reliable, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Perfect!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/12/2022
Speed of delivery, ease of order filling and payment, packaging in accordance with the nature of the product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2022
It took a long time to prepare my order, and a can of paint was missing when I received it. I had to cry" to the after-sales service to get the missing paint before Christmas. Disappointed with the after-sales service but I ended up getting everything, so I'm leaving a few stars...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/12/2022
can't express just how delighted i am with my order. easy ordering process, fast delivery, they even got it to the right address even though i misspelled it. the item was one i could not find anywhere else, and it arrived in mint condition.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
All good.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/11/2022
Fantastic products and service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/11/2022
Navigation for us (long online experience completely in order. Information on delivery date particularly correct, waiting for a complete delivery corresponds to our ecological expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Long delivery times
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/12/2022
It was a bit pricey but I was able to get a hard to find item. It shipped reasonably fast and the product arrived as described in good condition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2022
excellent service all round, very reliable, some very rare hard to find kits on this site, highly recommended
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/11/2022
Delivery took ages and when arrived item was damaged. Contacted them for a replacement and they are refusing to do until I completely destroy the item! Never had such a request when proof has been sent that it arrived damaged. Avoid them AT ALL COST!
Response from 1001hobbies
Hello, thank you for your message. Unfortunately, I can confirm that this is a request that we have to make officially in order to respect the suppliers' request and the French law. Do not hesitate to come back to us by email [email protected] so that we can send you a new one. Thank you!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2022
Very disappointed with my purchase. My order was missing an item in the parcel and a second received broken and therefore unusable....
Ordered for Christmas and received a month later, gift missed And finally after sales service non-existent, I'm still waiting for a response to the complaint I made ... I would say only one thing to flee!
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Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry for this situation. I see that the refund request has been taken into account and should be made shortly. Our apologies once again. Have a nice day,
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/08/2022
Webpage very user-friendly!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast response to problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Very fast delivery, arriving much earlier than scheduled. A real pleasure to be able to discover these superb figurines
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/12/2022
You always find something interesting that you did not expect, order, delivery, run perfectly, really highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
The choice, the Sav, everything is perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2022
Delivery problem and non-matching products still not resolved....
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Response from 1001hobbies
Hello, thank you for your message. I see that everything has now been sorted out: as indicated in our exchanges, we split your order because one of the products was waiting to be restocked. This product was shipped and delivered on January 4. If you still have any problems, please don't hesitate to send us an e-mail at [email protected] Thank you and have a nice day!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2022
Delivery time too long for an item reported available with immediate dispatch. No response to e-mail inquiries. No telephone response to numerous calls (supposedly because of too many calls, not a credible reason).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Compliant
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/12/2022
Great part...a lot of fun. I'll remember 1001 hobbies ;-)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2023
Wide choice of products, but doesn't bother to reply to emails about orders placed, and shipping is much slower than with competing model-making sites. In short, a store to be avoided.
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Response from 1001hobbies
Hello, thank you for your message. I see that we replied to your e-mail of January 3 on January 4, informing you that the parcel had indeed been dispatched on the 2nd, the day after your order, with receipt on the 6th, 4 days later. If our competitors can do better, then good for them :) Have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
haven't opened my package yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/12/2022
large selection at good prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Best price and fast delivery. Great!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/12/2022
Everything went nicely and smoothly. I am satisfied.
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