Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Large selection of quality models Well packaged in gift boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Very good site. Many choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
the orders I've placed have corresponded completely to my expectations and have been delivered promptly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Plastic models to assemble and glue of good quality, affordable prices, fast service, very large catalog. Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Top!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2022
Arrived earlier than expected. Very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2022
Product did not arrive until 8 days after it had been quoted for delivery. As such it was of no use.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We deeply apologize for the inconvenience. See you soon https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
all very well except an order for a jagpanter from Meg that has not arrived and I have not heard anything for many months. Regards.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/12/2022
Everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Impeccable and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
On-time delivery, efficient packaging
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2022
Package arrived very late Split in two Instructions in English only
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are important to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail at [email protected] with photos, or by telephone on 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/12/2022
Correct shipment and in the estimated time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Price of Revell enamel paints at the "cube" in Langon: 1.90 euros, but less variety and follow-up. I used to be a 1001 Maquettes customer, and I don't remember such high shipping costs. That's my only regret, which will probably hold me back in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Products as described and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
there's a wide selection and it's a good thing that unavailable products are clearly marked.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 27/12/2022
Parcel was not delivered. I received an email that there was supposedly a delivery attempt, but no one was there even though I was at home all day. I then received another email that the parcel had been delivered, but it has been missing ever since. Never again.
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Response from 1001hobbies
Hello, we would like to thank you for your comment, which is very important to us. We are terribly sorry that this situation is out of our control. This is indeed a problem, as it shows as delivered on our site. Can you please email us at [email protected] to tell us about your situation? We will then see what we can do. Thank you, Customer Service
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/12/2022
The original packaging of the item had no sealing seal in fact it looked as if it had been opened before the instructions were resting on top of the loggetto and not underneath as is usual for futaba. the gyroscope was free to bang around inside the box. I don't think anything more needs to be added...
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Response from 1001hobbies
Dear customer, We apologize for the situation encountered, which is beyond our control. Please believe that this is not representative of the quality of our services. Thank you in any case for your message, we take note of it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2022
Unacceptable. 4 weeks of delay with several exchanges with Customer Service during which I was promised things that were not done (preparation of the package, shipment within 48 hours, etc...). After three weeks, I decided to cancel my order and order elsewhere. A few hours after sending my cancellation request, I receive an e-mail telling me that the parcel has been dispatched, and Customer Service tells me that it's too late to cancel. And wait! There's more to come! I receive my order and there's a paint missing from the inside. Really, I don't recommend it. I understand that there can be occasional problems and before writing this message, I asked for compensation for the disastrous handling of my order. Message ignored.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast and compliant, thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/11/2022
Everything worked out wonderfully - always happy to return
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/11/2022
Simply great! Shipping faster than expected and very nice product. I can recommend with a clear conscience.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2022
Clear site.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 29/11/2022
Fine took a while arrived neat and tidy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Bonjours c'est très bien fini en 2 jours merci beaucoup c.est la première fois que je fait des chards pour mettre sur la remorque merci encore .j.ai latitude de faire des camion américains 1/24 sa change
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
fast shipping, package in very good condition
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/12/2022
very good
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/11/2022
Product packaging was okay. The delivery time took forever and totally missed the occasion (Christmas).
I ordered 6 weeks in advance and was told it would be in stock within 3 weeks. So 3 weeks from in stock to arriving is terrible.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/12/2022
Everything is fine!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/09/2022
I received three Nendoroids from Hololive from 1001hobbies. Every delivery came as announced - even those that were pre-ordered 6 months in advance. For goods from Japan, this is really great. All packages were very clean and the goods were carefully packed. Highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
A site with a wide selection on which I've been buying my figurines for many years. HOWEVER, I'd like to say that I think it's a shame the prices on this site are so high: 40€ for a box that can be found for 11€ on other sites... price rises that drive me more and more to other sites.
Impeccable delivery and returns service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Perfect delivery, good advice on the site, a success during these Christmas vacations. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
Plenty of choice and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
The article corresponds to my expectations. The packaging is neat. The delivery was made within the expected time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
As usual, perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2022
Item as described with quick international delivery
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