Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 135 published reviews
5 26k 63% 4 6 503 16% 3 2 805 7% 2 1 752 4% 1 4 082 10%

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Very attentive and responsive delivery service. Delivery times are given and checked.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2022
As a former customer, I'm happy with the delivery of the colors: desert yellow matte, dark earth matte, army green matte, airplane blue matte, which correspond to my expectations. As for the rest of the order, see the aluminium section. Thank you for resolving this problem quickly. SIMOS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Product conforms and shipped quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
NOTHING TO SAY PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Good but broken part, I'm waiting for a part from the manufacturer.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
Very easy to use website and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Fast, efficient, good products RAS
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/12/2022
Clear site. Done as promised, shipping ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
une tres belle maquette de tres bonne qualité merci beaucoups
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Transparency on the delivery of parcels, day, time and if there is a delay I am also warned :))
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/01/2023
The product arrived in a few days and I was fully satisfied. Quick and efficient service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2022
It took me several reminders before my parcel ordered at the end of November was sent to me at the beginning of January... no one answered the phone... fortunately it wasn't for Christmas...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very good impeccable service business to do again
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2022
everything perfect, goods and shipping
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 30/11/2022
I can not give a positive opinion , because although I made a first order that never arrived , nor did I make another that did not arrive. In fact 1001 owes me 40 € received by transfer in June 2022
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Response from 1001hobbies
Hi, thank you for your message. I see that the second package is well marked as delivered, sorry about that. Could you please email us at [email protected] indicating that you did not receive anything? We will start a new investigation. Have a great day
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2022
First time visit. Will look at more items soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
SATISFIED IN EVERY RESPECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Intuitive site, easy to find what you're looking for
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2022
shipping did take a hot minute, but what i ordered was packed very well, and arrived undamaged. good experience,,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Fast, perfect delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2022
As for the brushes, nothing to say. On the other hand, the refurbishing kit for my aero was not new. The needle and seal were new, but the rest had already been used. I found dried paint and the tip of the small piece in which the needle was sincerely inserted was bent. Very disappointing. Never again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Could you please send an e-mail to [email protected] with photos of the kit in question? We will contact the supplier. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
well-designed site, pleasant to visit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Everything is perfect, with a wide selection of items. The only negative point concerns the aeromodelling activity, where I find the prices excessive, about twice as expensive as the specialist sites. I've been involved in this activity for many years.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
PERFECT
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/01/2023
It is exactly the same as the picture, delivered on the date I was told.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/12/2022
It took too long, I am not at all happy with the service, I will never buy here again.
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Response from 1001hobbies
Hello, thank you for your message. We take good note of it. I would like to draw your attention to the fact that we depend on the reactivity of the delivery person, knowing that you have opted for an economical delivery, which unfortunately is not a priority in your services. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
very well thought-out site, with all kinds of models
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/12/2022
bravi
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/11/2022
The product was given as available, but I had to wait a few days for it to be restocked. However, I received it in twenty days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2022
I placed an order in November. The amount due was deducted from my account, but I haven't received anything. When I went to the 1001 hobbies website to find out the status of my order, surprise, it had been cancelled... Strange. I tried to contact the sales department by phone... I couldn't reach them. I finally sent an e-mail. I received the unpleasant surprise that I had to bring proof of payment. Fortunately, I was able to do so. Anyway, I finally received my order at the beginning of January, a few days ago. Not bad for an order placed in November.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/12/2022
Good and neat
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/12/2022
Always on time with delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Very good, fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2022
Easy to use website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
First order and everything is there, no worries, perfect. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Delivery on time and products fully compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Secure and punctual shipment (delivery date respected.). Excellent service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/01/2023
Everything went very smoothly, fast delivery & very wide selection! definitely recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
perfect thank you
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