Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/11/2022
I have found the customer services team difficult to deal with and contact. The order I received was incorrect I received two Star Trek mugs instead of two model kits. I have cancelled a second order with this company because I have no confidence that I will receive the goods I paid for. Finally because the company is based overseas and I do not have a printer I cannot print returns labels and there are no instructions in my language on the paperwork to tell me how to claim a refund. I WILL NOT BE USING THIS COMPANY AGAIN
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and deeply apologize to you. Our customer service team will be happy to assist you. Please, send photos of the goods you received to [email protected] There is no reason we shouldn't be able to send the actual products you ordered but we need those pictures to open a ticket with our logistician. As for the printer, I'm afraid we won't be much of a help here :/ In any case, our customer service should be able to help you. See you soon https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/10/2022
Everything arrived. What I had ordered, definitely recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Fast and secure shipping. Perfect transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Fast, reliable and competitively priced
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/10/2022
Super great colors, adheres and dries quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/10/2022
Fast delivery.well packed . Excellent service. Nothing negative to say. Top stuff. Keep it up. Gavin
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/11/2022
Clear website on what everything is immediately available, fast delivery. Nothing negative to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Perfect. Fast and conforms to the product seen on the site.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/10/2022
Great! Well-structured and user-friendly website Quick and efficient sales service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2022
Great delivery and great product just wish my son would play with it more than me haha
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
Fast delivery, product conforms
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/10/2022
Excellent product. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Fair prices, fast shipping and good communication
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2022
Thank you very much. I have got it my item. Perfoect communication and fast tracked delivery. thank you and Marry Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Goods received exactly as ordered. Fast and efficient.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/10/2022
Product meets the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Order received in 9 days despite a humbrol color that appeared to be in stock but was sold out.
To be sure of a product's availability, it's best to call the store to be sure.
No communication problems and very friendly contacts with the shopkeepers.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/10/2022
Great Shop with good customer support. I received a really beaten up box, but the customer support was great, i received a return label and got sent a replacement package after i sent the product back. It is my national postal services fault, for them not handling the packages with care, so i cant blame the store.
Yet I need to applaud them for good and fast service to solve my issue
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
order delivered on time a little trouble with navigation but otherwise nothing to say and site to recommend for fans of models to build
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Parcel received very quickly, well packed, boxes in perfect condition, thank you.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/10/2022
The order and delivery worked perfectly. My next order is already being planned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
products in line with expectations - fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/10/2022
Great team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
very fast, well protected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2022
I ordered a ring for my son for Halloween. It came on time and my son loved it!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/10/2022
Difficult to track package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Fast and careful delivery Many thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Super, very happy with my bag, it's beautiful.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/10/2022
A bit long delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2022
Well done site, very fast delivery and no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Order conformed to my expectations.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/10/2022
Very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/11/2022
Absolutely top! I am very satisfied with my order and the delivery!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2022
Totally satisfied. It arrived very quickly. It is impressive the amount of items they have available and always at the best price.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2022
Very professional company with a very extensive catalog and a very careful shipping service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
fast delivery, quality and original products (models in a variety of materials), easy-to-use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Delivery as fast as ever and products in conformity
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2022
The model car is very detailed. Good value for money!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
Site, clear, various product references, fast delivery and well protected.
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