Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
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Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
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Response from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping good price fast shipping
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Response from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realize that I was dealing with a company in France!
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Response from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
I am delighted with the good execution of the parcels I thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
No particular comments.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Everything was fine! Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
Price a bit high but wide selection
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
no problem very bi
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
Response from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping good price fast shipping
Response from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realise that I was dealing with a company in France!!
Response from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer cant get an email to send. Didn't realise that I was dealing with a company in France!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/01/2021
The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2021
I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 04/01/2021
as of today I don't know what happened to my package!sda tracking number is nonexistent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/01/2021
Ammonite backpack simply great for both playing trading card games and carrying PCtablet etc. Shipping on time no hiccups. Recommended.
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V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/01/2021
I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.
Response from 1001hobbies
Dear Mrs Boehnlein, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 04/01/2021
Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 04/01/2021
First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/01/2021
Very satisfied with order completion and delivery
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G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/01/2021
Order placed on 61220 still not arrived on 40121
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/01/2021
All very well!
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
There was some delay with the shipment but in the end it arrived perfectly.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Great Item and arrived in perfect time. Will use again
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Everything perfectthe only downside is the delivery timeotherwise very good.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Great Service, thank you 1001 Modelkits team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 04/01/2021
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied
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