Customer reviews of 1001hobbies

Package arrived quickly and very well packed

12-day delivery - a bit long, but the products are top-notch

Very good service. Site to be recommended. Nothing to d

super bon produit

Very good Fast enough despite the context

Fast and quality

Hello Disappointed by my purchase... I took an AV Iso DC output transformer! So this is my mistake... At a price of 4€ and 7€ shipping... Too bad for me... So be careful and precise when you buy. Otherwise, a very professional and pleasant welcome at

I have not received my order yet I have not received my order yet. Very slow delivery!

The transaction and delivery was quick... The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.

fast, efficient service

Hello I ordered two models on 270820 under no 221651 and I still haven't received anything. Best regards Pierre poud

Very good product. Fair prices and fast delivery.

Material as per catalog fast delivery very good

HIGH REACTIVITY.

very good and fast delivery

Very happy with the product, but the package is a little too large for a mailbox, especially given the volume of the boxes ordered.

Excellent well-stocked online store!

On the first order they lacked the itemwell they went out of their way to accommodate me...exceptionalonest and sincere.

item ok fast shipping

It was my first time using this store. I was looking for a nice model for a special child. I was also afraid that it would not arrive in time. Yesterday was the birthday and I wrote an email to the store and everything went smoothly. The gift was here on Friday

I would have given them no stars if I... I would have given them no stars if I could, bought a model from them which I received back in July with missing parts, which I still have not received. I've asked for a refund which they agreed On the 5th September and would be done at the beginning of the week, I'm still waiting on this, they have ignored my last two emails For an update on the refund. Still haven't had a reply not impressed with their customer service, wouldn't recommend them to anyone.

Customer service was exceptional Customer service was exceptional, they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!

Last time I gave them two stars and thought I was being generous. I can totally understand delays during the pandemic and, if they can finally, four months on, deliver something I thought impossible to find (which they did), I must say a thankyou. They get so many five stars, but too many one stars, suggesting a huge variation in perception. I would bet that an easy order, of readily available products, gets through in no time. Any problem though and the issue then becomes communication or the lack of. How often is that case anywhere? Even the standardised repeated replies, here on line, to the most favourable reviews, suggest a simple failure to communicate with customers. On this occasion though I got constant messages about delivery progress, for a product I had assumed impossible to find. Complete contrast to my previous experience. I will not judge them too harshly now, they have had problems with moving site I do know and there is some suggestion of a worldwide virus problem of some kind. Good luck folks.

I received the goods, but because it was an international delivery, it took longer than I expected. I have been unable to open the product for health reasons, butI trustit will be Ok

Had been looking for a good 3d metal puzzle everywhere (that wasnt shipped drom the USA) and only found it here! Fantastic product, a gift for my architect colleagues, and arrived really quickly despite covid delays. Highly recommend.

Second order from 1001 Models and enjoyed the same excellent service.....3 days from placing order to delivery to my door.

I would have given them no stars if I… I would have given them no stars if I could, bought a model from them which I received back in July with missing parts, which I still have not received. I’ve asked for a refund which they agreed On the 5th September and would be done at the beginning of the week, I’m still waiting on this, they have ignored my last two emails For a update on the refund. Still haven’t had a reply not impressed with their customer service, wouldn’t recommend them to anyone.

Customer service was exceptional Customer service was exceptional, they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!

Customer service was exceptional they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!

I would have given them no stars if I could bought a model from them which I received back in July with missing parts which I still have not received. I�ve asked for a refund which they agreed On the 5th September and would be done at the beginning of the week I�m still waiting on this they have ignored my last two emails For a update on the refund. Still haven�t had a reply not impressed with their customer service wouldn�t recommend them to anyone.

Very disappointed! Product code MT72010. 172nd Mini Art Housits. 4 plates. Two brown and two gray. The grey ones had small parts to assemble. Impossible to do so as the plastic was very brittle. The other plates oozed and left red marks on fingers and worktop. (The product was intended for a child...) All from a very rough mold. (lots of burrs) I suppose the product must have been stored in a place ill-suited to this type of material and suffered as a result. Really very disappointed and m

As described and fast shipping, no worries.

purchase and delivery as expected by a customer. Very good

2 deliveries out of 2 in the UK: prompt and efficient service. And the prices of my little Fujimi were very good compared to other suppliers.

Todo perfecto y r��pido, el producto espectacular y la atenci��n excelente, recomiendo la tie

This model arrived missing a major part… This model arrived missing a major part looked like the box had been tampered with but I didn’t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I’ll keep looking.

The model kit arrived safely The model kit arrived safely, in very good condition and in a timely way.

Very nice products very good service and excellent communication!

The model kit arrived safely in very good condition and in a timely way.

This model arrived missing a major part looked like the box had been tampered with but I didn�t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I�ll keep looking.