English 
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Rating: 5 out of 5
Super nothing to say
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Rating: 5 out of 5
Product quickly sent and conforms to my wishes
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Rating: 5 out of 5
Only downside: the packaging leaves something to be desired. I received the delivery wrapped in bubble wrap, the box was crushed and fortunately the contents were intact. It would therefore be advisable to systematically provide cardboard packaging, which would be more practical.
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Rating: 5 out of 5
Super stock always available (not like some) fast delivery with good tracking bravo and thank you continue as Ã
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Rating: 1 out of 5
This model arrived missing a major part... This model arrived missing a major part looked like the box had been tampered with but I didn't realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I'll keep looking.
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Response from 1001hobbies
Sir Ziegler, We thank you for your comment. We invite you to look at your email and send us the requested documents so that we can forward this request to our supplier and obtain the missing piece. Thank you for your reply. Have a nice day Customer care 1001hobbies
A
Rating: 5 out of 5
The model kit arrived safely The model kit arrived safely, in very good condition and in a timely way.
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Response from 1001hobbies
Dear Mr. Ciapalo Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 3 out of 5
Order on 25.8 the articles are still on (supply from the manufacturer.)
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Rating: 5 out of 5
Order delivered in record time. Thanks again for your professionalism. See you soon for a next order
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Rating: 3 out of 5
I am very moderately satisfied because I ordered 6 aqua colors and received 5 aqua and 1 oil I am not sure to recommend you next time.
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Rating: 5 out of 5
All in line
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Rating: 5 out of 5
Delivered on time.Ras
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Rating: 5 out of 5
Super Very good traceability of the order fast discount received without problem in a week despite an item out of s
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Rating: 5 out of 5
Good quality shipment received on time. No problems
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Rating: 4 out of 5
Punctuality 10 friendliness 10 packing arrived 5 you could devote a little more in packing the goods however satisfied thank you
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Rating: 1 out of 5
Zeer slechte winkel!! Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam, heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte, maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van €70,- die ik niet kan bouwen. Bestel niks bij deze winkel!
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Response from 1001hobbies
Meneer, We nodigen u uit om ons uw bestelnummer te geven. We kijken er naar uit om van u te horen, 1001hobby's klantenservice
A
Rating: 3 out of 5
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
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Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
V
Rating: 1 out of 5
Zeer slechte winkel!! Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam, heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte, maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van €70,- die ik niet kan bouwen. Bestel niks bij deze winkel!
Response from 1001hobbies
Meneer, We nodigen u uit om ons uw bestelnummer te geven. We kijken er naar uit om van u te horen, 1001hobby's klantenservice
V
Rating: 3 out of 5
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
V
Rating: 5 out of 5
Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van �70- die ik niet kan bouwen. Bestel niks bij deze winkel!
V
Rating: 1 out of 5
Order placed 8-20-20202 received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business you took too long and cost too much.
A
Rating: 5 out of 5
Very good experience
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Rating: 5 out of 5
As usual, no complaints, perfect order and delivery.
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Rating: 4 out of 5
Good preparation package well done but a little long lead time However I will continue with you thanks to the choice you offer
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Rating: 3 out of 5
The parcel was well received on the agreed date, a fine product, but it was a real disappointment to see the assembly instructions in English and Chinese! as for the paints, it's a real headache to find the right matches.
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Rating: 5 out of 5
Great pro
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Rating: 5 out of 5
Keep up the good work! You're responsive and reliable
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V
Rating: 5 out of 5
Parts were as described Delivery was quick and smooth.
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V
Rating: 5 out of 5
everything is fine!
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Rating: 5 out of 5
The package arrived on the estimated time in fact even earlier. The game was packed quite well and was not damaged! With the minimal discount I had it was definitely a bargain!
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Rating: 5 out of 5
as usualcompletelycorrect and on timedeliverbraiso
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Rating: 5 out of 5
Rapideen bonne état exellent!!!!
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Rating: 4 out of 5
It was good that the low-cost version (without paint) was included here. And the delivery time (despite the need to restock) turned out to be reasonable.
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Rating: 5 out of 5
Five stars for Sup Quality
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Rating: 5 out of 5
Fast shipping and very large selection. Neat packaging.
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V
Rating: 5 out of 5
Very fast shipping to the United… Very fast shipping to the United States. Packed very well no damage
Response from 1001hobbies
Dear Mr. Kubinski Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
very good always satisfied with them
Response from 1001hobbies
Dear Mr. Chevalier Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
A positive experience The website was well organized and the purchase was delivered with efficiency. A very positive experience!
Response from 1001hobbies
Dear Mr. Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
The website was well organized and the purchase was delivered with efficiency. A very positive experience!
V
Rating: 1 out of 5
always satisfied with them
V
Rating: 5 out of 5
Very fast shipping to the United States. Packed very well no damage