4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo

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Comprador Verificado
purchased on 10/04/2020
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1 /5
★☆☆☆☆

I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed

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Acquirente Verificato
purchased on 10/04/2020
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4 /5
★★★★☆

Excellent assortment. Well tracked shipping.

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Acquirente Verificato
purchased on 10/04/2020
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3 /5
★★★☆☆

Moderate because of the long learning time and we hope today ! 11 days and only a message that it is coming After having sent an email to ask where the package was we got an answer in French with an attachment in Spanish Now I speak both languages well to excellent and answered in French But anyway we have received a response which is positive We are waiting the package should come today If it is not there we will contact you Regards EJ Ostwald

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Geverifieerde Koper
purchased on 09/04/2020
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4 /5
★★★★☆

Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial

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Acheteur Vérifié
purchased on 09/04/2020
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1 /5
★☆☆☆☆

Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel

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Acheteur Vérifié
purchased on 09/04/2020
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4 /5
★★★★☆

Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v

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Acheteur Vérifié
purchased on 09/04/2020
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2 /5
★★☆☆☆

I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Order received compliant, with of course an -understandable- delay due to the crisis, but with perfect delivery tracking.

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

We can find everything we want here.

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Great site for model makers

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

I have nothing to complain about, despite the delivery time... but that's what confinement means. I have just discovered your site with great satisfaction. Thank you very much. Hervé B

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Acheteur Vérifié
purchased on 09/04/2020
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1 /5
★☆☆☆☆

Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel

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Acheteur Vérifié
purchased on 09/04/2020
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4 /5
★★★★☆

Received quickly but a little damaged.no breakage

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Acheteur Vérifié
purchased on 09/04/2020
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4 /5
★★★★☆

Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.

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Verified Buyer
purchased on 09/04/2020
1 /5
★☆☆☆☆

I'm still waiting for my order to be shipped on April 1. And no news from chrono pos

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

A very competitive price and delivery date as indicated.

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Verified Buyer
purchased on 09/04/2020
1 /5
★☆☆☆☆

Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last

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Verified Buyer
purchased on 09/04/2020
5 /5
★★★★★

Comprehensive selection of models. Competitive prices.

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Verified Buyer
purchased on 09/04/2020
1 /5
★☆☆☆☆

I have not received my order nor have I heard from the store. Shameful

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Comprador Verificado
purchased on 09/04/2020
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1 /5
★☆☆☆☆

It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda

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Acquirente Verificato
purchased on 09/04/2020
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5 /5
★★★★★

NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts

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Verified Buyer
purchased on 08/04/2020
1 /5
★☆☆☆☆

Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee

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Geverifieerde Koper
purchased on 08/04/2020
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5 /5
★★★★★

Fast and reliable. Perfect.

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Acheteur Vérifié
purchased on 08/04/2020
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5 /5
★★★★★

Product received in good time considering Covid19. Not yet in use

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Acheteur Vérifié
purchased on 08/04/2020
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5 /5
★★★★★

In these difficult times I received my parcel on time and the material is of high quality. I'm sure that many people are making models at this time.

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Acheteur Vérifié
purchased on 08/04/2020
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1 /5
★☆☆☆☆

Package not arrived yet - no customer service or response to my query about missing item

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Verified Buyer
purchased on 08/04/2020
1 /5
★☆☆☆☆

NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts

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Acheteur Vérifié
purchased on 08/04/2020
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1 /5
★☆☆☆☆

NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts

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Verified Buyer
purchased on 08/04/2020
5 /5
★★★★★

My opinion is very favorable because to date all my orders have been favorably satisfied.

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Comprador Verificado
purchased on 08/04/2020
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1 /5
★☆☆☆☆

Regrettable service. Please do not buy from this website.

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Comprador Verificado
purchased on 08/04/2020
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5 /5
★★★★★

Very good material and fast delivery

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Comprador Verificado
purchased on 08/04/2020
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5 /5
★★★★★

Good and fast service under current circumstances

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Comprador Verificado
purchased on 08/04/2020
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5 /5
★★★★★

No complaints good service fast despite the constraints of confinement.mer

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Acheteur Vérifié
purchased on 07/04/2020
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1 /5
★☆☆☆☆

It's april 7th and I still haven't received my order placed and paid for on march 24th.

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Acheteur Vérifié
purchased on 07/04/2020
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4 /5
★★★★☆

Complicated on a tablet as you can't see what's in stock straight away.

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Acheteur Vérifié
purchased on 07/04/2020
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5 /5
★★★★★

Perfect fast delivery and good packaging

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Acheteur Vérifié
purchased on 07/04/2020
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5 /5
★★★★★

Everything went perfectly. I recommend

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Acheteur Vérifié
purchased on 07/04/2020
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5 /5
★★★★★

Exélent servic

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Acheteur Vérifié
purchased on 07/04/2020
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4 /5
★★★★☆

Very serious and very accommodating team

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Acheteur Vérifié
purchased on 07/04/2020
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