★★★★☆
based on 37931 reviews published
Latest customer reviews
I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo
I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed
Excellent assortment. Well tracked shipping.
Moderate because of the long learning time and we hope today ! 11 days and only a message that it is coming After having sent an email to ask where the package was we got an answer in French with an attachment in Spanish Now I speak both languages well to excellent and answered in French But anyway we have received a response which is positive We are waiting the package should come today If it is not there we will contact you Regards EJ Ostwald
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn
Order received compliant, with of course an -understandable- delay due to the crisis, but with perfect delivery tracking.
We can find everything we want here.
Great site for model makers
I have nothing to complain about, despite the delivery time... but that's what confinement means. I have just discovered your site with great satisfaction. Thank you very much. Hervé B
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Received quickly but a little damaged.no breakage
Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
A very competitive price and delivery date as indicated.
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
Comprehensive selection of models. Competitive prices.
I have not received my order nor have I heard from the store. Shameful
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
Fast and reliable. Perfect.
Product received in good time considering Covid19. Not yet in use
In these difficult times I received my parcel on time and the material is of high quality. I'm sure that many people are making models at this time.
Package not arrived yet - no customer service or response to my query about missing item
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
My opinion is very favorable because to date all my orders have been favorably satisfied.
Regrettable service. Please do not buy from this website.
Very good material and fast delivery
Good and fast service under current circumstances
No complaints good service fast despite the constraints of confinement.mer
It's april 7th and I still haven't received my order placed and paid for on march 24th.
Complicated on a tablet as you can't see what's in stock straight away.
Perfect fast delivery and good packaging
Everything went perfectly. I recommend
Exélent servic
Very serious and very accommodating team