BBG DECO DE HEROS earns praise for reliable, speedy delivery and products that match their site descriptions, with items arriving on time and securely packaged. Customers highlight strong customer service, quick responses, and attentive support, especially when issues arise. The store is perceived as offering good value with a broad selection of items that impress in quality and presentation, including well-wrapped merchandise and appealing designs. Repeated appreciation is given to fast shipping, accurate descriptions, and the overall satisfying shopping experience.
All reviews
M
Marie H.
Rating: 1 out of 5
following a purchase from 01/08/2023
Thin wallpaper and the joints are not harmonious. Finally, the overlapping joint system gives a really unesthetic result. Very disappointed with the outcome.
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Response from BBG DECO DE HEROS
Hello Marie, We have noted your feedback. You ordered wallpaper from our supplier Walltastic. This manufacturer has been awarded multiple times for the quality of its products. We believe that you did not follow the installation instructions. These instructions are indicated in the article content. There is even a video available on the product sheet (here at the bottom of the page) https://deco-de-heros.com/32105-papier-peint-fond-marin-poissons-orques-phoques-baleine-raie-dauphins-et-corail-305x244cm-walltastic-46993.html Our team is at your disposal to help you. Best regards. The Déco de Héros team
J
Julie C.
Rating: 5 out of 5
following a purchase from 02/08/2023
Good
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Sylvie G.
Rating: 1 out of 5
following a purchase from 31/07/2023
I give 1 star out of obligation but this site deserves none. After several attempts to contact, I still have not received my order or any response from them. Really very disappointed
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Patrice A.
Rating: 2 out of 5
following a purchase from 30/07/2023
Decent product, but still expensive for the result... eye holes not punched in front, deadlines to be reviewed as well...
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Emmanuelle R.
Rating: 5 out of 5
following a purchase from 29/07/2023
Super beautiful
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Christophe L.
Rating: 5 out of 5
following a purchase from 23/07/2023
Great. We ordered a life-size 'George Clooney' for our big girl ;-) and George is well at home!!! It surprises me and makes me laugh every time I enter her room to see George.. BBG deco de heros: Great for your follow-up, as we ordered from Belgium and I got an immediate response to my questions. Order delivered quickly and in impeccable condition. Thank you for your professionalism. Christophe Lacroix.
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Amélie B.
Rating: 2 out of 5
following a purchase from 22/07/2023
The curtains are beautiful but not at all blackout!!
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Milene D.
Rating: 5 out of 5
following a purchase from 20/07/2023
Fast reception, quality products
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Maxime L.
Rating: 5 out of 5
following a purchase from 18/07/2023
Very good photo quality... Very very satisfied
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Monique M.
Rating: 5 out of 5
following a purchase from 16/07/2023
Order met my expectations, delivery was tight from the carrier, but still just in time for my granddaughter's birthday.
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Bartha Z.
Rating: 5 out of 5
following a purchase from 14/07/2023
The products are perfect.
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Response from BBG DECO DE HEROS
Hello Bartha
Thank you for your message. Feel free to send us photos or share (Facebook, Instagram, etc.).
See you soon.
The Héros Deco Team
Y
Yves M.
Rating: 5 out of 5
following a purchase from 10/07/2023
Very professional.
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Sandy V.
Rating: 5 out of 5
following a purchase from 03/07/2023
I recommend without hesitation!!! Great site and the team is attentive to any request 😁
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Isabelle R.
Rating: 5 out of 5
following a purchase from 04/07/2023
Perfect.
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Guenaelle R.
Rating: 5 out of 5
following a purchase from 06/07/2023
Beautiful wallpaper. My 4-year-old son is super happy. Thank you for the quality ✅😀
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Response from BBG DECO DE HEROS
Hello Guenaelle
Once again, thank you for your review.
We responded to your review on Google with the photos you posted
https://g.co/kgs/8H6tKF
See you soon.
The Héros Deco Team
V
Véronique W.
Rating: 5 out of 5
following a purchase from 03/07/2023
Perfect and fast.
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Mayda N.
Rating: 1 out of 5
following a purchase from 03/07/2023
My credit card was charged and a week later, I had to call to find out why my order hadn't been shipped.
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Response from BBG DECO DE HEROS
Hello Mayda
We spoke on the phone.
Our bank informed us that the payment country was Cyprus.
You previously attempted to pay and the chosen country of origin was Saudi Arabia.
Our bank advised us to wait to ensure that the transaction was compliant with their requirements. This is an unusual process for us.
Hence this delay.
Best regards.
The Héros Deco Team
J
Jeremy K.
Rating: 5 out of 5
following a purchase from 03/07/2023
Great.
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Angélique H.
Rating: 5 out of 5
following a purchase from 28/06/2023
Package arrived very quickly. The poster meets expectations. Don't hesitate.
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Alain W.
Rating: 5 out of 5
following a purchase from 28/06/2023
Very good.
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C
Claire B.
Rating: 5 out of 5
following a purchase from 23/06/2023
Nothing to report.
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Brigitte C.
Rating: 4 out of 5
following a purchase from 11/06/2023
Product conforms to the photograph. Very long delay. Lack of follow-up before delivery.
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Response from BBG DECO DE HEROS
Hello Brigitte
Thank you for your message and your stars.
Indeed, the item announced for 10 working days was delivered to you with a delay of 3 days.
Our supplier had some logistical issues that have been resolved.
Our apologies for this hiccup.
Thank you;
The Héros Deco Team
O
Odile B.
Rating: 5 out of 5
following a purchase from 23/06/2023
This site is super interesting and the customer service is very professional and very nice, thanks again! I totally recommend BBG DECO de HEROS.
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Jérôme B.
Rating: 1 out of 5
following a purchase from 21/06/2023
Order still not received.
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Response from BBG DECO DE HEROS
Hello Jérôme
You ordered an item deliverable in 10 working days.
The package has been shipped, it will be delivered to you tomorrow, Tuesday, July 3rd.
Check the carrier's tracking to follow the delivery.
See you soon
The Héros Deco Team
J
Jérémie S.
Rating: 5 out of 5
following a purchase from 22/06/2023
Perfect! 👌🏼
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H
Hervé W.
Rating: 1 out of 5
following a purchase from 20/06/2023
Still not delivered.
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Response from BBG DECO DE HEROS
Hello Hervé
You ordered cardboard figurines, some of which were deliverable within 10 working days.
Your package is on its way, it will be delivered tomorrow, Tuesday, July 4th. The deadline will have been respected.
Have you contacted our team?
Thank you.
The Héros Deco Team.
Y
Yannick L.
Rating: 4 out of 5
following a purchase from 20/06/2023
Fast shipping and good quality product, thank you, I recommend.
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Chantal B.
Rating: 5 out of 5
following a purchase from 21/06/2023
Very well designed site. Very fast delivery. Satisfaction with the products.
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Corinne D.
Rating: 4 out of 5
following a purchase from 13/06/2023
First order on the site. Very fast delivery. Very friendly and helpful staff. Good quality products. The only downside is that the color of the curtains that appeared sky blue is actually white. Too bad.
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Lenny L.
Rating: 1 out of 5
following a purchase from 11/06/2023
I received my package 10 days late and on top of that it was completely damaged. I contacted the store and was promised that a gesture would be made, unfortunately, I am still waiting... I will not reorder, sorry.
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Response from BBG DECO DE HEROS
Hello Lenny
You ordered a cardboard figurine of Niall Horan deliverable within 10 working days. You received it within 9 working days. There is no delay.
We offered you a €10 discount to compensate for the crease noted after delivery.
Keep us updated.
The Héros Deco Team
Y
Yohann D.
Rating: 5 out of 5
following a purchase from 19/06/2023
Very good.
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Christelle L.
Rating: 5 out of 5
following a purchase from 15/06/2023
Great Tchoupi set and the blanket is very pretty.
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Delphine A.
Rating: 5 out of 5
following a purchase from 14/06/2023
Conforms to my expectations. Delivery on time.
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Louise J.
Rating: 5 out of 5
following a purchase from 13/06/2023
First order on the site and pleasantly surprised by the speed of delivery, the quality-price ratio, and the product itself.
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Valerie C.
Rating: 5 out of 5
following a purchase from 11/06/2023
Conforms to expectations, fast delivery.
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Martine N.
Rating: 5 out of 5
following a purchase from 10/06/2023
Very satisfied, fast delivery and the life-size figurine of M'Bappe is magnificent. Thank you.
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Michel G.
Rating: 5 out of 5
following a purchase from 04/06/2023
Nothing to say.
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Audrey B.
Rating: 5 out of 5
following a purchase from 09/06/2023
Super happy with my purchase.
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Stéphane V.
Rating: 5 out of 5
following a purchase from 08/06/2023
Very good.
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Aurore R.
Rating: 5 out of 5
following a purchase from 08/06/2023
Nothing to report.
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