BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
All reviews
E
Etienne M.
Rating: 5 out of 5
following a purchase from 18/12/2021
Hello, I ordered a Winnie the Pooh wallpaper. I took the one at 97€ following exchanges with Baby Gavroche. The person indicated to me that the quality is better and that the installation would be simplified. I installed it yesterday... a disaster for the installation... moreover there are a few small holes (which I only noticed once I applied the glue) so impossible to return it. The exchanges with the person went well. The quality is not there. I leave you to reconnect me if you wish
Translated reviews
N
Nathalie F.
Rating: 5 out of 5
following a purchase from 19/12/2021
Perfect, the contents of the package were as ordered and received on the expected date.
Translated reviews
N
Nelly G.
Rating: 5 out of 5
following a purchase from 16/12/2021
I recommend. Totally what I expected
Translated reviews
A
Antonin V.
Rating: 2 out of 5
following a purchase from 17/12/2021
Hello Antonin, As mentioned on the phone, this beautiful Spiderman lamp has been replaced with a functional lamp. Don't hesitate to send us photos! The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Perfect!
L
Laurent G.
Rating: 5 out of 5
following a purchase from 17/12/2021
The delivery was perfect just before Christmas 🎄 unfortunately the night light does not work. I wrote to the site and am waiting for news.
Translated reviews
L
Lamia F.
Rating: 5 out of 5
following a purchase from 16/12/2021
very fast shipping
Translated reviews
E
Emmanuelle L.
Rating: 5 out of 5
following a purchase from 16/12/2021
Superb item found nowhere else and fast delivery!
Translated reviews
J
Jean P.
Rating: 3 out of 5
following a purchase from 15/12/2021
Hello Jean Philippe, Thank you for your message. Indeed, when I look at the order, it is from Mr. Jean PHILIPPE. You must have forgotten to provide the name. Fortunately, everything is back to normal. See you soon on BBG!
Translated reviews
Response from BBG DECO DE HEROS
Product as described, even more beautiful in real life! Very fast shipping. I am very satisfied with my purchase.
Z
Zina G.
Rating: 5 out of 5
following a purchase from 14/12/2021
Except for the fact that my name is Jean Philippe Joly and not just Jean Philippe, everything went well! They didn't want to give me my package!
Translated reviews
R
Raymond B.
Rating: 5 out of 5
following a purchase from 15/12/2021
Never disappointed
Translated reviews
S
Sandrine Z.
Rating: 5 out of 5
following a purchase from 12/12/2021
The recipient was delighted with her gift. Thank you
Translated reviews
R
Rachel D.
Rating: 5 out of 5
following a purchase from 06/12/2021
Everything is perfect 🤗 The gift was greatly appreciated and the manager is adorable, he solved my problem with great kindness, which is very reassuring
Translated reviews
F
Fanny R.
Rating: 5 out of 5
following a purchase from 14/12/2021
Product received as described and pretty
Translated reviews
R
Rebecca C.
Rating: 5 out of 5
following a purchase from 29/11/2021
Very nice site, not disappointed with my order
Translated reviews
D
Dalila G.
Rating: 5 out of 5
following a purchase from 14/12/2021
Super service. They went above and beyond despite the COVID delays. Successful delivery before Christmas and great customer contact.
Translated reviews
V
Valérie H.
Rating: 4 out of 5
following a purchase from 12/12/2021
Hello Valérie, Thank you for your message. What do you find small about this lovely toy chest? https://www.bebegavroche.com/coffre-jouets-et-rangement-enfant-blanc-bois.html The dimensions are indeed: 70x35x45 cm. See you soon. The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Received in 1 day, honestly not disappointed
M
Marie-José L.
Rating: 3 out of 5
following a purchase from 13/12/2021
Hello Marie-José, Thank you for your message. You are right, a bad computer handling caused your order to be sent on time but to the wrong address. Our apologies again for this hiccup, which is very rare fortunately. Have a nice day. The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Very good but small
S
Sabrina M.
Rating: 5 out of 5
following a purchase from 11/12/2021
The products sent seem to be compliant. However, the delivery was made in two shipments due to a registration error and the recipient's label was incorrect on the delivery note... too bad!
Translated reviews
F
Frederic C.
Rating: 5 out of 5
following a purchase from 10/12/2021
Package delivered on time and received in good condition, perfect!
Translated reviews
P
Patrick T.
Rating: 5 out of 5
following a purchase from 11/12/2021
as ordered
Translated reviews
B
Bruno B.
Rating: 5 out of 5
following a purchase from 29/11/2021
Simple and quick 👌🥰 Thank you to the team and happy holidays 🎉 🥳 at the end of the year ✨
Translated reviews
M
Mélina J.
Rating: 5 out of 5
following a purchase from 29/11/2021
Product as described Thank you
Translated reviews
M
Marie A.
Rating: 3 out of 5
following a purchase from 06/12/2021
Hello Marie, Thank you for your message. We are delighted that you liked the packaging. We will be even happier to see a 5-star rating as soon as you have put up this magnificent Paw Patrol poster. Follow the installation instructions and it will be great. See you soon. The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Impeccable product: it delighted everyone! Thank you
L
Luce P.
Rating: 5 out of 5
following a purchase from 07/12/2021
I will put up the poster after Christmas, perfect packaging, I can't wait to see it up
Translated reviews
N
Nadine M.
Rating: 5 out of 5
following a purchase from 09/12/2021
Hello Nadine, And thank you for your stars. We will contact you regarding the delivery to understand what happened. Thank you and see you soon. The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Delivery on time, products as described
S
Saïda C.
Rating: 5 out of 5
following a purchase from 09/12/2021
Nothing to say about the items you sell. However, the delivery person was not great. Too bad
Translated reviews
C
Caroline S.
Rating: 5 out of 5
following a purchase from 08/12/2021
Very nice life-size representation of Bambi. It made an impression. Thank you
Translated reviews
L
Ludivine A.
Rating: 1 out of 5
following a purchase from 02/12/2021
Hello, We are sorry for this experience. It happens that packages suffer during transport. But we want to remind you that the customer must refuse the package if it is completely open, even if some delivery people are in a hurry to leave. We have made a complaint to the carrier. We informed you that given the Christmas period, the delays were longer because the traffic is very high. You called us back on Friday the 17th. We are Sunday, December 19. We are doing our best to meet requests. Thank you for your understanding. The BBG team
Translated reviews
Response from BBG DECO DE HEROS
Perfect
B
Brahaj J.
Rating: 5 out of 5
following a purchase from 07/12/2021
Very good
Translated reviews
Y
Yasmina B.
Rating: 5 out of 5
following a purchase from 08/12/2021
No, product delivered very quickly, thank you.
Translated reviews
C
Catherine M.
Rating: 5 out of 5
following a purchase from 01/12/2021
Perfect. Well-packaged parcel.
Translated reviews
G
Gerard S.
Rating: 4 out of 5
following a purchase from 07/12/2021
Delivery on time. Responsive manager.
Translated reviews
F
Fabien M.
Rating: 1 out of 5
following a purchase from 30/11/2021
Deplorable experience, I wanted to please my boy for the holidays, I received a trampled sticker and my return request which dates back a few weeks remains in vain, worse the customer service doesn't even bother to respond. Avoid this site.
Translated reviews
Response from BBG DECO DE HEROS
Hello Fabien, We are sorry for this experience. We asked you for photos to understand what happened during delivery. To date, we have not received anything. Our policy is to replace or refund an item if it turns out that we are responsible. Thank you for your understanding. The BBG team.
A
Anne D.
Rating: 5 out of 5
following a purchase from 06/12/2021
I can only recommend this site. The order tracking service is excellent.
Translated reviews
N
Nadette G.
Rating: 5 out of 5
following a purchase from 06/12/2021
Fast shipping. Quality product.
Translated reviews
R
Remy C.
Rating: 3 out of 5
following a purchase from 05/12/2021
Well received, however the packaging was just a taped box and the gift inside was all bent at the top due to the box (Dewok figurine)
Translated reviews
Response from BBG DECO DE HEROS
Hello Rémy, The figurines are usually well packaged in a large cardboard envelope. Your item suffered from the transport hazards. As we mentioned, our team can proceed with the refund or replacement of your item. Best regards. The BBG team
É
Émilie C.
Rating: 5 out of 5
following a purchase from 04/12/2021
Very nice
Translated reviews
M
Marieme D.
Rating: 5 out of 5
following a purchase from 04/12/2021
Very satisfied
Translated reviews
V
Virginie V.
Rating: 5 out of 5
following a purchase from 30/11/2021
Very fast and careful shipping, nothing to complain about.
Translated reviews
C
Cathy C.
Rating: 5 out of 5
following a purchase from 02/12/2021
This is not the first time I order from BBG, I ordered 8 years ago and they were still just as good, fast and efficient, I recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 