Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

All reviews

Pierre-Marie D.

Published on 25/02/2022 à 13h24 following a purchase from 14/02/2022

Quality products and fast delivery times.

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Dominique P.

Published on 25/02/2022 à 10h30 following a purchase from 14/02/2022

Perfect, nothing to say.

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Gilles M.

Published on 25/02/2022 à 09h46 following a purchase from 15/02/2022

Good site, serious.

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Jerome D.

Published on 24/02/2022 à 16h05 following a purchase from 04/02/2022

After some issues with the delivery (error on the order, we received a night light instead of a bed), the managers of this small business were great and handled the problem very well. Friendly and attentive contact. We just need to assemble the bed to judge the quality, but the follow-up by Bébégavroche is top notch.

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Didier D.

Published on 24/02/2022 à 10h04 following a purchase from 13/02/2022

Fast delivery. Product as described.

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Clémence G.

Published on 24/02/2022 à 09h47 following a purchase from 13/02/2022

Very good quality stickers. The only downside is that it was an order of over 600 euros for a pediatrics service and no gift or gesture. We will have to place a new order, which will be on another site that offers commercial gestures for large orders.

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Response from BBG DECO DE HEROS Published on 10/03/2022

Hello Clémence, Thank you for your message. We tried to reach you by email and phone. We are delighted that our items help to beautify the pediatrics service premises. We are still waiting for your response to discuss a commercial gesture. The bbg team.

Cassandra B.

Published on 21/02/2022 à 20h47 following a purchase from 10/02/2022

Perfect!

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Carole B.

Published on 21/02/2022 à 11h18 following a purchase from 01/02/2022

The merchandise arrived with a dent in the box and I didn't have enough time to return it, so for a first experience, not really satisfied.

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Response from BBG DECO DE HEROS Published on 24/02/2022

Hello Carole, We have noted your comment. Did you contact our team? We have no record. We could have understood the issue you mentioned. Is the Angelica Pirates of the Caribbean figurine, https://www.bebegavroche.com/figurine-en-carton-angelica-haut-165-cm.html damaged? Can you send us a photo? Thank you. The Bbg team.

Aurélie L.

Published on 20/02/2022 à 18h48 following a purchase from 09/02/2022

Product as described. My son is delighted.

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Amélie D.

Published on 20/02/2022 à 09h06 following a purchase from 27/01/2022

Super fast reception, the result is just beautiful, I am satisfied with my purchase, easy to apply.

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Gilles G.

Published on 18/02/2022 à 07h48 following a purchase from 04/02/2022

Excellent site, order placed quickly at a super interesting price, fast shipping via Mondial Relay.

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Dalhia K.

Published on 17/02/2022 à 11h57 following a purchase from 05/02/2022

Lots of choices, quality products, and fast delivery! Top notch.

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Christelle M.

Published on 17/02/2022 à 09h40 following a purchase from 06/02/2022

I am very satisfied with my order. I recommend it without hesitation.

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Angelique B.

Published on 14/02/2022 à 10h11 following a purchase from 03/02/2022

The ordered items are really pretty and of good quality at a very affordable price. Delivery was quick. Satisfied customer.

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Boileau P.

Published on 14/02/2022 à 10h05 following a purchase from 03/02/2022

It's perfect, package well packaged and delivered on the announced date.

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Alain S.

Published on 13/02/2022 à 10h32 following a purchase from 03/02/2022

Arrives on time. Package extremely well packaged and the delivery person very polite. I recommend.

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Dolorès S.

Published on 13/02/2022 à 09h59 following a purchase from 02/02/2022

Very good!

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Laetitia G.

Published on 12/02/2022 à 10h14 following a purchase from 01/02/2022

Perfect.

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Valérie K.

Published on 12/02/2022 à 03h48 following a purchase from 01/02/2022

Very happy with our purchase and received quickly.

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Clotilde M.

Published on 11/02/2022 à 18h20 following a purchase from 29/01/2022

Great Disney candle.

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Emilie G.

Published on 11/02/2022 à 11h48 following a purchase from 31/01/2022

Good quality products, delivered on time.

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Jeanne D.

Published on 11/02/2022 à 10h50 following a purchase from 31/01/2022

Fast shipping. Very satisfied with my order.

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Pascal M.

Published on 10/02/2022 à 12h16 following a purchase from 30/01/2022

Ok.

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Virginie R.

Published on 10/02/2022 à 09h39 following a purchase from 28/01/2022

Fast delivery and beautiful product, I will reorder from this site!

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Marie Pauline P.

Published on 07/02/2022 à 07h50 following a purchase from 28/01/2022

Superb stickers!!! Top quality and price in line with expectations.

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Linda C.

Published on 06/02/2022 à 16h21 following a purchase from 26/01/2022

Simply perfect.

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Christelle V.

Published on 05/02/2022 à 17h48 following a purchase from 15/01/2022

Product corresponds exactly to the order and is of good quality.

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Christiane C.

Published on 05/02/2022 à 15h31 following a purchase from 07/01/2022

Very happy, the stars say the rest.

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Emma H.

Published on 05/02/2022 à 13h56 following a purchase from 25/01/2022

Fast delivery.

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Benjamin C.

Published on 03/02/2022 à 16h12 following a purchase from 23/01/2022

Giant poster received of very good quality, received on time and in good packaging.

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Katia R.

Published on 03/02/2022 à 16h08 following a purchase from 24/01/2022

Very good as in the photo.

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Andrea A.

Published on 03/02/2022 à 12h09 following a purchase from 23/01/2022

Very nice quality!

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Ines C.

Published on 03/02/2022 à 11h35 following a purchase from 23/01/2022

Good quality, easy to install, we can't wait to see our little one's reaction.

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Joelle N.

Published on 03/02/2022 à 10h33 following a purchase from 23/01/2022

Perfect, pretty and very secure.

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Ludovic M.

Published on 03/02/2022 à 09h39 following a purchase from 22/01/2022

Fast delivery. The wallpaper is of excellent quality just like the print quality of Frozen. Top!

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Melany M.

Published on 31/01/2022 à 11h47 following a purchase from 20/01/2022

Fast shipping. Very good bedding set. The wallpaper is not yet installed.

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Emilie D.

Published on 31/01/2022 à 10h49 following a purchase from 21/01/2022

Fast delivery. Quality materials. We recommend.

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Alain L.

Published on 30/01/2022 à 05h06 following a purchase from 11/01/2022

Super quality but too expensive compared to other silhouettes at €16.00 cheaper, see comparison with other silhouettes of almost €20.00... could you lower the prices because many friends are tempted by these large models but as soon as I mention the prices... no, I would pay that.

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Response from BBG DECO DE HEROS Published on 01/02/2022

Hello Alain, Thank you for taking the time to publish your review. We import these cardboard figurines from England. This greatly impacts the price (transport, customs, etc.). As you may have noticed, our prices are among the best on the market ;+) See you soon. The BBG team.

Manon G.

Published on 29/01/2022 à 16h54 following a purchase from 11/01/2022

The delivery is catastrophic. Announced in 10 days, the package was delivered with a week delay. It was a birthday gift, plan 1 month in advance given their efficiency. The package wasn't even delivered to the right pickup point. As for the package itself, everything seems correct.

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Response from BBG DECO DE HEROS Published on 01/02/2022

Hello Manon, Thank you for taking the time to publish your review. We are sorry for this experience. We contacted you by phone but reached your voicemail. We hope to speak with you in person. You ordered an item deliverable in 10 working days. Unfortunately, we have a delay of 3 days. These items come from England. And since the implementation of Brexit, there have been some hiccups (customs clearance longer than expected...). Things seem to have returned to normal. Please feel free to contact us. The BBG team.

Aurélie T.

Published on 29/01/2022 à 11h12 following a purchase from 18/01/2022

Perfect! The products are great, and the delivery is fast! I recommend!

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